Title Page

SUMMARY

ABSTRACT

Contents

CHAPTER 1. INTRODUCTION 16

A. Statement of the problem and objectives of research 16

B. Necessity of the Study 20

C. Problems 27

D. Scope and Method 28

E. Structure of the Study 29

CHAPTER 2. THEORETICAL BACKGROUND 31

A. Theoretical considerations of Coaching 31

1. Concept of Coaching 31

B. Theoretical Consideration of Coaching Behavior 51

1. Concept of Coaching Behavior 51

2. Components of Coaching Behavior 62

3. Previous Studies on Coaching Behavior 65

C. Theoretical Consideration of High Commitment Human Resource Management 69

1. Concept of High Commitment Human Resource Management 69

2. Component of High Commitment Human Resource Management 71

3. Previous Study on High Commitment Human Resource Management 76

D. Theoretical Consideration of Team Effectiveness 81

1. Concept of Team Effectiveness 81

2. Component of Team Effectiveness 84

3. Previous Study on Team Effectiveness 88

E. Theoretical Consideration of Organizational Citizenship Behavior 90

1. Concept of Organizational Citizenship Behavior 90

2. Component of Organizational Citizenship Behavior 96

3. Previous Study on Organizational Citizenship Behavior 99

F. Theoretical Consideration of Emotional Organizational Commitment 102

1. Concept of Emotional Organizational Commitment 102

2. Component of Emotional Organizational Commitment 107

3. Previous Study on Emotional Organizational Commitment 113

CHAPTER 3. RESEARCH METHOD 117

A. Research model 117

B. Hypothesis Establishment 118

1. The Relationship between Coaching Behavior and Organizational Citizenship Behavior 118

2. The Relationship between Coaching Behavior and Emotional Organizational Commitment 120

3. The Relationship between High Commitment Human Resource Management and Organizational Citizenship Behavior 122

4. The Relationship between High Commitment Human Resource Management and Affective Organizational Commitment 124

5. The Relationship between Organizational Citizenship Behavior and Team Effectiveness 127

6. The Relationship among Emotional Organizational Commitment, High Commitment to Human Resource Management, Coaching and Team Effectiveness. 128

7. The Relationship among Coaching Behavior, High Commitment Human Resource Management, Organizational Citizenship Behavior, Affective Organizational Commitment and Team Effectiveness 131

C. Operational Definition of Variables 136

1. Leader 136

2. Coaching Behavior of the Leader 136

3. High Commitment Human Resource Management 137

4. Team Effectiveness 137

5. Organizational Citizenship Behavior 137

6. Affective Organizational Commitment and Team Effectiveness 138

D. Data Collection and Analysis Subject 138

1. Data Collection and Research Target 138

2. Questionnaire Configuration 139

CHAPTER 4. ANALYSIS RESULT 142

A. Characteristics of Sample 142

B. Assessment Scale Evaluation 144

1. Factor Analysis and Reliability Analysis 144

2. Descriptive Statistical Analysis and Correlation Analysis between variables 149

3. Confirmatory Factor Analysis and Observed Model Fitness 153

4. Validity Analysis 154

5. Path Analysis 159

6. Mediating Effect Analysis 162

C. Discussion of Result 166

1. Summary of Hypothesis Testing Result 166

2. Discussion of Hypothesis Testing Result 169

CHAPTER 5. CONCLUSIONS 179

A. Summary of Result 179

B. Significance and Implication of Study 181

C. Limitations of Study and Future Study 182

BIBLIOGRAPHY 185

APPENDICES_QUESTIONNAIRE 212

〈Table 1-1〉 Components of Coaching Behavior 63

〈Table 1-2〉 The relationship between high commitment human resource management... 78

〈Table 2-1〉 Questionnaire Configuration 140

〈Table 3-1〉 Frequency Analysis on the General Characteristics of the Research Targets... 142

〈Table 3-2〉 Factor Analysis: Coaching Behavior 144

〈Table 3-3〉 Factor Analysis: Human Resources 146

〈Table 3-4〉 Reliability Analysis 148

〈Table 3-5〉 Descriptive Statistic Analysis 149

〈Table 3-6〉 Correlation Analysis between Variables 150

〈Table 3-7〉 Fitness of Confirmatory Factor Analysis 154

〈Table 3-8〉 Concept Validity Test 155

〈Table 3-9〉 Convergent Validity Test 156

〈Table 3-10〉 Discriminant Validity Verification 157

〈Table 3-11〉 Discriminant Validity Model 158

〈Table 3-12〉 Path Analysis 159

〈Table 3-13〉 Direct·Indirect·Total Effect (Non-standardized Coefficient) 163

〈Table 3-14〉 Direct·Indirect·Total Effect (Non-standardized Coefficient) 164

〈Table 3-15〉 Direct·Indirect·Total Effect (Non-standardized Coefficient) 165

〈Table 3-16〉 Direct·Indirect·Total Effect (Non-standardized Coefficient) 166

〈Table 3-17〉 Hypothesis Testing Result 167

〈Figure 1-1〉 Research Model 117

〈Figure 2-1〉 Correlation Analysis Model of Variables 152

〈Figure 2-2〉 Summary of Correlation Analysis of Variables 153

〈Figure 2-3〉 Discriminant Validity Analysis Model 158

〈Figure 2-4〉 Path Analysis 162

〈Figure 2-5〉 Hypothesis Testing Result 168