[Title Page]
Contents
Rating based on the Evaluation Result 6
Executive Summary 10
I. Background for Evaluation 15
1. Ex-post Evaluation Needs for ODA Project 17
2. E-Government and ODA 18
II. Evaluation Methodology 21
1. Period for Evaluation 23
2. Models for Evaluation 24
3. Evaluation Methodology 27
III. Overview of the Project 31
IV. Major Findings and Results of Ex-Post Evaluation 35
1. Relevance 37
1) Demand of the Recipient Country 37
2) Aid Strategies of the Donor Country 38
3) Relevance of MDGs 39
4) The Relevance of the Project implementation process 39
5) Relevance Evaluation: ③, 2, 1 41
2. Efficiency 42
1) Utilization of Human Resources 42
2) Budget Execution 42
3) Shortening Period 43
4) Related Resources 43
5) Efficiency Evaluation: ③, 2, 1 44
3. Effectiveness 44
1) Achievement of the Purpose 44
2) Customer Satisfaction Rate 45
3) Effectiveness Evaluation: ③, 2, 1 46
4. Impact 46
1) Positive impact 46
2) Negative impact 48
3) Impact Evaluation: ③, 2, 1 48
5. Sustainability 49
1) Sustainability of demand 49
2) Technical level 50
3) Social conditions 50
4) Improvement in effectiveness 51
5) Sustainability Evaluation: ③, 2, 1 51
6. Cross-cutting Issue 52
7. Overall Rating 52
V. Implications and Suggestions 55
1. Results of Ex-Post Evaluation 57
2. Lessons from the Project 59
3. Policy Suggestions 60
Copyright 63
[Back Cover] 64
〈Table 1〉 List of Main Activities 23
〈Table 2〉 Evaluation Matrix of the Project 26
〈Table 3〉 Major Questions of Domestic Interview 29
〈Table 4〉 Schedule for Uzbekistan Field Research 30
〈Table 5〉 Project Overview 34
〈Table 6〉 The Budget of the Project 43
〈Figure 1〉 Classification Criteria for e-Government Services Sector 18
〈Figure 2〉 Performance Reference Model(PRM) Framework 25
〈Figure 3〉 Evaluation Model for e-Government ODA projects 25
〈Figure 4〉 The Stakeholders of the Project 33