영문목차
Preface=ⅶ
Acknowledgments=xi
PART ONE. How Work Really Gets Done in Organizations
1. The Hidden Power of Social Network=3
2. Across the Great Divide:Finding and Fixing Critical Disconnects in Organizations=15
3. Knowing What We Know:Developing a Sense-and-Respond Organizational Capability=31
4. Charged Up:Creating Energy in Organizations=49
PART TWO. How Managers Manage Social Networks
5. Pinpointing the Problem:Understanding How Individuals Affect a Network=69
6. Building Bridges:Initiating, Developing, and Maintaining Networks=91
7. Breaking the Mold:Aligning Organizational Context to Support Social Networks=111
8. Uncharted Territory:The Future and Challenges of Networks in Organizations=131
Appendix A. Conducting and Interpreting a Social Network Analysis=143
Appendix B. Tools for promoting Network Connectivity=167
Notes=189
Bibliography=197
Index=205
About the Authors=213