영문목차
Contents
Foreword vii
Edgar H. Schein
Introduction ix
The Authors xvii
Part One: The Four Cs of Team Development
1 The Search for the High-Performing Team 3
2 Context: Laying the Foundation for Team Success 13
3 Composition: Getting the Right People on the Bus 29
4 Competencies: Developing Team Skills for High Performance 47
5 Change: Devising More Effective Ways of Working Together 75
6 Bringing the Four Cs Together: Designing a Team-Building Program 91
Part Two: Solving Specific Problems Through Team Building
7 Managing Conflict in the Team 117
8 Overcoming Unhealthy Agreement 141
9 Reducing Conflict Between Teams 153
Part Three: Team Building in Different Kinds of Teams
10 Managing the Temporary Team 167
11 High-Performing Virtual Teams 179
12 Managing Interorganizational (Alliance) Teams 197
Part Four: The Challenge of Team Building for the Future
13 Challenges for Building Effective Teams 217
Notes 225
Index 233