영문목차
About the Author xi
Introduction 1
Part 1 Leadership and Motivation 5
Functional Leadership 7
The Background 8
The Theory of Group Personality and Group Needs 8
Individual Needs and Motivation 9
The Needs Interact 10
Leadership Functions 12
Sharing Decisions 14
Conclusion 16
Action-Centred Leadership 19
The Wider ACL Framework 20
The Qualities Approach 22
The Situational Approach 25
Individual Needs 28
Leadership and Management Functions 30
The Decision-making Continuum 32
The Levels of Leadership 33
The Fifty-Fifty Rule 37
Fifty per cent of motivation comes from within a person and 50 per cent from his or her environment, expecially from the leadership encountered there.
Part 2 Maslow and Herzberg 45
Maslow's Hierarchy of Needs 47
The Physiological Needs 49
The Safety Needs 51
The Social Needs 53
The Esteem Needs 53
The Need for Self-actualization 54
The Desires to Know and Understand 54
The Aesthetic Needs 56
Coping and Expressive Behaviour 56
The Application of Maslow's Ideas in Industry 59
Douglas McGregor's Theory X and Theory Y 60
The Wider Dissemination of Maslow's Ideas 63
The Moral issue 65
Herzberg's Motivation -- Hygiene Theory 69
Basic Characteristics of the Research Project 70
The Categories 72
Experimental Results 76
Herzberg and Maslow 80
Critics of Herzberg's Theory 83
Conclusion 84
Part 3 How to Motivate Others: The Eight Principles of Motivation 87
A Framework for Motivation 89
Be Motivated Yourself 91
Select People who are Highly Motivated 93
Treat Each Person as an Individual 95
Set Realistic and Challenging Targets 97
Remember that Progress Motivates 99
Create a Motivating Environment 101
Provide Fair Rewards 103
Give Recognition 106
Summary: How to Motivate Others 109
Parting Reflections -- Towards a New Theory of Motivation 115
Notes 117
Further Reading 123
Index 131