영문목차
Preface=xiii
Section 1. Social, Legal, and Ethical Issues in Internet Trolling
Chapter 1. Ethical Behaviour in Technology-Mediated Communication / Sutirtha Chatterjee [Washington State University, USA]=1
Chapter 2. Codes of Ethics in Discussion Forums / Cãlin Gurãu [GSCM―Montpellier Business School, France]=10
Chapter 3. Privacy and Security for Virtual Communities and Social Networks / Georgios Michael ides [Budapest University of Technology, Economics, Hungary] ; Gábor Hosszú [Budapest University of Technology, Economics, Hungary]=19
Chapter 4. Cyber Stalking : A Challenge for Web Security / Alok Mishra [Atilim University, Turkey] ; Deepti Mishra [Atilim University, Turkey]=32
Section 2. Psychological and Wellbeing Issues in Internet Trolling
Chapter 5. Increasing Capital Revenue in Social Networking Communities : Building Social and Economic Relationships through Avatars and Characters / Jonathan Bishop [Glamorgan Blended Learning Ltd. & GTi Suite & Valleys Innovation Centre & Navigation Park & Abercynon, UK]=44
Chapter 6. Moving from Cyber-Bullying to Cyber-Kindness : What do Students, Educators and Parents Say? / Wanda Cassidy [Simon Fraser University, Canada] ; Karen Brown [Simon Fraser University, Canada] ; Margaret Jackson [Simon Fraser University, Canada]=62
Chapter 7. Online Empathy / Niki Lambropoulos [Intelligenesis Consultancy Group, UK]=84
Chapter 8. Politeness as a Social Computing Requirement / Brian Whitworth [Massey University, New Zealand] ; Tong Liu [Massey University, New Zealand]=88
Section 3. Trust and Participation Issues in Web 2.0 Systems at Risk of Internet Trolling
Chapter 9. The Psychology of Trolling and Lurking : The Role of Defriending and Gamification for Increasing Participation in Online Communities Using Seductive Narratives / Jonathan Bishop [Centre for Research into Online Communities, E-Learning Systems, UK]=106
Chapter 10. Negotiating Meaning in a Blog-Based Community : Addressing Unique, Shared, and Community Problems / Vanessa P. Dennen [Florida State University, USA]=124
Chapter 11. Social Media (Web 2.0) and Crisis Information : Case Study Gaza 2008-09 / Miranda Dandoulaki [National Centre of Public Administration, Local Government, Greece] ; Matina Halkia [European Commission Joint Research Centre, Italy]=146
Chapter 12. A Survey of Trust Use and Modeling in Real Online Systems / Paolo Massa [ITC-IRST, Italy]=167
Chapter 13. The Anonymity of the Internet : A Problem for E-Commerce and a "Modified" Hobbesian Solution / Eric M. Rovie [Agnes Scott College, USA]=197
Section 4. Possible Solutions for Dealing with Internet Trolling
Chapter 14. Online Behavior Modeling : An Effective and Affordable Software Training Method / Charlie Chen [Appalachian State University, USA] ; Terry Ryan [Claremont Graduate University, USA] ; Lome Olfman [Claremont Graduate University, USA]=210
Chapter 15. A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems / Lakshmi Goel [University of Houston, USA] ; El ham Mousavidin [University of Houston, USA]=226
Chapter 16. The Retaliatory Feedback Problem : Evidence from eBay and a Proposed Solution / Ross A. Malaga [Montclair State University, USA]=246
Chapter 17. Multiagents System Applied on a Cyberbullying Model for a Social Network / Carlos Alberto Ochoa Ortiz-Zezzatti [University of Ciudad Juárez, Mexico] ; Julio Cesar Ponce Gallegos [Autonomous University of Aguascalientes, Mexico] ; José Alberto Hernández Aguilar [Autonomous University of Morelos, Mexico] ; Felipe Padilla Diaz [Autonomous University of Aguascalientes, Mexico]=254
Chapter 18. Trust Modeling and Management : From Social Trust to Digital Trust / Zheng Yan [Nokia Research Center, Finland] ; Silke Holtmanns [Nokia Research Center, Finland]=279
Compilation of References=304
About the Contributors=337
Index=343