Title page
Contents
ACKNOWLEDGEMENTS 3
LIST OF ABBREVIATIONS 5
SUMMARY FINDINGS 6
INTRODUCTION 9
COUNTRY AND LABOUR MARKET CONTEXT 9
INDUSTRY OVERVIEW 11
BETTER WORK JORDAN 14
PARTNERSHIPS FOR IMPACT AND SUSTAINABILITY 14
RESEARCH FOR EVIDENCE-BASED POLICY MAKING 17
COMPLIANCE FINDINGS 18
FACTORIES IN THE SAMPLE 18
COMPLIANCE SITUATION 21
DETAILED FINDINGS 22
THEMATIC FOCUS: GRIEVANCE MECHANISMS 48
PUBLICLY REPORTED ISSUES 50
ANNEX A. FACTORIES COVERED IN THIS REPORT 54
ANNEX B. LIST OF PARTICIPATING BUYERS 54
ANNEX C. METHODOLOGY AND LIMITATIONS 56
ANNEX D. WORKING HOURS ANALYSIS 59
Table 1. In Focus: Child Labour 22
Table 2. In Focus: Gender 24
Table 3. In Focus: Coercion 27
Table 4. In Focus: Social Security and Other Benefits 32
Table 5. In Focus: Employment Contracts 35
Table 6. In Focus: Termination 36
Table 7. In Focus: Emergency Preparedness 39
Table 8. In Focus: Health Services and First Aid 40
Table 9. In Focus: OSH Management Systems 41
Table 10. In Focus: Welfare facilities 42
Table 11. In Focus: Worker Accommodations 44
Table 12. In Focus: Worker Protection 46
Table 13. Publicly reported issues - core labour standards 51
Table 14. Publicly reported issues - working conditions 51
Table 15. Breakdown of hours worked per week: 2019 data 59
Table 16. Breakdown of hours worked per week: 2018 data using updated methodology 59
Figure 1. Number of garment factories enrolled in Better Work Jordan 14
Figure 2. Distribution of Factories per Cycle in Annual Report 2019 19
Figure 3. Share of migrant workers in BWJ factories by country of origin (2019) 20
Figure 4. Percentage of total workers and women workers employed by factory type 20
Figure 5. Non-compliance rate by Compliance Point 21
Figure 6. Share of factories non-compliant with implementing the CBA (2016-2019) 29
Figure 7. Non-compliance rate with overtime pay (2016-2019) 32
Figure 8. Non-compliance rate under Wage Information, Use and Deduction (2016-2019) 33
Figure 9. Trends in non-compliance rate under Contracting Procedures 2016-2019 35
Figure 10. Questions under OSH with the highest non-compliance rates 38
Figure 11. In the last three months, I was satisfied with the quality of the food provided by the factory 43
Figure 12. Average hours worked per week 47
Figure 13. Trends under Dialogue, Discipline and Disputes (2017-2019) 49