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Background With the development of robotic technology, including Artificial Intelligence (AI), robotic telepresence is slowly making its way into our surrounding environment through a variety of commercial products that allow people to communicate remotely. Previous research about Robotic Telepresence for the Medical environment (RTM) mainly focused on developing or improving systems designed for specific application domains, such as surgical operations, elderly care, educational training, and Intensive Care Units (ICUs). This paper instead focuses on understanding the design factors for robotic telepresence with medical purpose that better address the needs and the points of view of the diverse staff members who operate these systems.

Methods We conducted a qualitative user study to investigate the perspectives of various medical staff (14 doctors, two nurses, and one administrator), and we asked them which main factors may influence their perception and usage of RTM. We conducted semistructured in-depth interviews and an open-ended survey to understand the participants’ current way of using telecommunication systems and their expectation about RTM, with focus on three points: context of use, additional functionalities, and appearance.

Results The results showed that medical staff has concerns about how to operate systems for medical services and opinions about the viability of the physical interaction between the medical staff and the patients through the robotic systems. Based on the collected data, we organized the results into three parts: usage context, functionality, and appearance design.

Conclusions In this paper, we explore possible design directions for medical RTM based on the opinions of various medical staff. We then discuss the main design factors, and we suggest general features of RTM related with trust, the suitable number of people interacting with the system, the level of expertise of the medical staff, the type of disease treated, and the appearance of the robot itself (e.g., height, humanoid features). In addition, we suggest three design directions to explore unique usage purposes: advanced visual communication, attachment of a required medical unit, and integration into the environment.

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기사명 저자명 페이지 원문 목차
Thai Typefaces. part1, Assumption on Visibility and Legibility Problems Rachapoom Punsongserm, Shoji Sunaga, Hisayasu Ihara pp.5-23

A reflection on and Suggestion of Service Design Processes: from Activity-Centered Descriptions toward Outcome-Oriented Demonstrations Eun Yu pp.25-39

Mode-of-use Innovation in Interactive Product Development Geehyuk Jeong, James Self pp.41-59

A Survey on Medical Robotic Telepresence Design from the Perspective of Medical Staff Hyelip Lee, YunKyung Kim, Andrea Bianchi pp.61-71

Developing Rewarding, Safe and Sustainable IoT Product Experiences : Challenges and Opportunities for Industrial Design Students Emmanuel L.M. Wolfs pp.73-85

The Effects of Design Competence on Firm Performance: Empirical Evidence from the Case of Korea Yeolyong Sung, Young-Jin Ro pp.87-99
Research for the Development of an OTC Medicine Dose/Treatment Guide Application for the Disadvantaged Hyeonjeong Kim pp.101-113

재질 재배치에 기반한 제품 디자인 대안의 시각적 탐색 = Material Reconfiguration for Visual Exploration of Product Design Alternatives 배현주, 석현정 pp.115-129

저시력자를 위한 멀티미디어 콘텐츠용 음성 안내의 UX 디자인 가이드라인 = UX Guidelines for Designing Audio Guidance of Multimedia Contents for Low-Vision : With a Focus on Sound Level Difference and Amount of Auditory Information : 적정 음량 차이 및 정보의 양을 중심으로 김유진, 안승준, 이태일 pp.131-143

서울시 보도의 보행행태와 보행환경의 관계 탐색 = A Study on the Relationship between the Pedestrian Environment and Pedestrian Behavior of Pedestrian Passages in Seoul 김선영 pp.145-157

절전 행동 증진을 위한 공익광고 디자인 전략 연구 = Public Advertising Design Strategies to Promote Power-saving Behavior 신민아, 윤재영 pp.159-169

미디어에 나타난 언어 표현 연구 = Study on Language Expressions Used in Media : With a Focus on the Use of Honorifics in on TV Advertisements : TV광고의 높임 표현을 중심으로 한호, 목진요 pp.171-181

참고문헌 (13건) : 자료제공( 네이버학술정보 )

참고문헌 목록에 대한 테이블로 번호, 참고문헌, 국회도서관 소장유무로 구성되어 있습니다.
번호 참고문헌 국회도서관 소장유무
1 Robotic Telepresence in a Medical Intensive Care Unit--Clinicians' Perceptions. 네이버 미소장
2 Telerounding and patient satisfaction after surgery 네이버 미소장
3 InTouchHealth homepage. (n. d.). Retrieved January 22, 2017 from http://www.intouchhealth.com/our-solutions/. 미소장
4 Jones, J. C. (1992). Design methods. John Wiley & Sons. 미소장
5 Johnson, S., Rae, I., Mutlu, B., & Takayama, L. (2015, Aprill). Can you see me now?: How field of view affects collaboration in robotic telepresence. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems(pp. 2397-2406). ACM. 미소장
6 An Exploratory Study of Health Professionals' Attitudes about Robotic Telepresence Technology 네이버 미소장
7 Mutlu, B., & Forlizzi, J. (2008, March). Robots in organizations: the role of workflow, social, and environmental factors in human-robot interaction.In Human-Robot Interaction (HRI), 2008 3rd ACM/IEEE International Conference on (pp. 287-294). IEEE. 미소장
8 Utilization of Robotic “Remote Presence” Technology Within North American Intensive Care Units 네이버 미소장
9 Robots as Faculty: Student and Faculty Perceptions 네이버 미소장
10 Remote presence proctoring by using a wireless remote-control videoconferencing system. 네이버 미소장
11 Su, N. M., Liu, L. S., & Lazar, A. (2014, October). Mundanely miraculous: the robot in healthcare. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 391-400). ACM. 미소장
12 Robotic telepresence: a helpful adjunct that is viewed favorably by critically ill surgical patients 네이버 미소장
13 Tsui, K. M., & Yanco, H. A. (2007, July). Assistive, rehabilitation, and surgical robots from the perspective of medical and healthcare professionals. In AAAI 2007 Workshop on Human Implications of Human-Robot Interaction, Technical Report WS-07-07 Papers from the AAAI 2007 Workshop on Human Implications of HRI. 미소장

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