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국회도서관 홈으로 정보검색 소장정보 검색

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In recent years, the e-commerce live streaming industry has emerged, and Chinese consumers‘ requirements for product quality, shopping experience and after-sales service have been constantly increasing. Therefore, for e-commerce enterprises, grasping consumers’ satisfaction with live streaming with goods is extremely important. In March 2024, this study conducted in-depth interviews with 20 interviewees in Wuxi City, constructed the main categories and contents of the live streaming with goods satisfaction scale assessment, designed the questionnaire based on this, and collected and retained 325 valid questionnaires through the Questionnaire Star platform from March 23 to 31 of the same year. Later, through empirical analysis, a satisfaction scale system for Chinese consumers‘ e-commerce live streaming covering 3 first-level indicators of anchor characteristics, live streaming interaction and live streaming environment, 5 second-level indicators and 29 items was constructed, filling the gap in related research. It provides a comprehensive evaluation tool for e-commerce enterprises to optimize products and services, formulate marketing strategies, improve the live streaming environment, and enhance the interactive experience, which is of great guiding significance. At the same time, it also provides useful guidance for Korean e-commerce enterprises to understand the needs of Chinese consumers, optimize live streaming content and interactive experience, and improve user retention and loyalty.

近年来,电商直播行业兴起,中国消费者在产品质量、购物体验与售后服务等方面的要求不断提高。因此,对于电商企业而言,把握消费者对直播带货的满意度极为重要。本研究在2024年3月于无锡市对20名访谈对象展开了深度访谈,构建了直播带货满意度量表评估的主范畴与内容,依据此设计了问卷,并在同年3月23-31日通过问卷星平台收集且保留了325份有效问卷。之后经过实证分析构建了涵盖主播特质、直播交互、直播环境3个一级指标、5个二级指标及29个题项的中国消费者电商直播满意度量表体系,填补了相关研究的空白,为电商企业优化产品与服务、制定营销策略、改善直播环境、提升互动体验等提供了全面评估工具,具有重要指导意义,同时也为韩国电商企业了解中国消费者需求、优化直播内容与互动体验、提高用户留存与忠诚度等给与了有益的指引。

권호기사

권호기사 목록 테이블로 기사명, 저자명, 페이지, 원문, 기사목차 순으로 되어있습니다.
기사명 저자명 페이지 원문 목차
특수 목적 관광 중국어의 어휘리스트 코퍼스 구축 = Building a vocabulary list corpus of Chinese for special purpose tourism : based on AI-Hub colloquial corpus data : AI-Hub 구어체 병렬 말뭉치 데이터를 기반으로 이소현 p. 1-21

중국어 어휘의 수용적 지식과 생산적 지식 비교 연구 = A comparative study on Chinese receptive and productive vocabulary 진현 p. 23-42

입문자를 위한 신HSK 2급 획득 전략과 대비교재 탐색에 관한 연구 = A study on the new HSK level 2 acquisition strategy and textbook exploration for beginners 김기범 p. 43-66

의미에 기반한 현대중국어 부사 ‘也’의 품사성 고찰 = Part-of-speech characteristics of modern Chinese 'Ye'(也) based on meaning : re-examination of the subclassification of the adverb 'Ye'(也) : 부사 ‘也’의 하위분류 재검토 나수연 p. 67-90

浅析汉语隐喻性流行词的认知特征 = Analysis of cognitive characteristics of metaphoric popular words in Chinese 金正勋 p. 91-112

현대 중국어 ‘刚才+V+了’ 구문 연구 = A study on the syntax of modern Chinese 'Gangcai + V + le' 전긍, 채예령 p. 113-132

현대 중국어 생성 및 도출의 언어 단위 = A study on linguistic units of generation and derivation in modern Mandarin Chinese 장호득 p. 133-153

漢代 자전류의 頭衣 관련 어휘 연구 = Study on vocabulary related to headwear in Han Dynasty lexicon : so, Hanbok is not Hanfu 나도원 p. 155-182

한유와 백거이의 교유에 관한 소고 = Pilot research over social interaction between HanYu and BaiJuYi : 양인(兩人)의 교유시를 중심으로 김기원 p. 183-202

당인 가행시의 특징 = Characteristics of GeXing by Tang Yin 신민야 p. 203-228

现代韩国王维研究动态分析 = Analysis on the updates of research in Wang Wei in modern Korea : centered around the official establishment of diplomatic relations between the Republic of Korea (ROK) and China : 以韩中正式建交后为中心 黄玥明, 金昌庆 p. 229-245

从『太阳下山了』看舒巷城的乡土意识 = The local consciousness of Shu Xiangcheng from The Sun Set 黄渝然 p. 247-262

위진남북조 시기 유교 철학의 쇠퇴와 시가 문학 발전 양상 = The decline of Confucian philosophy and the development of poetry literature during Wei Jin Southern and Northern Dynasties 이채훈 p. 263-285

人工智能学科系统在高中阶段中的分析与应用 = Analysis and application of artificial intelligence in subject classification systems at the high school level : take the Qing Dao Hua Wei International Education College as an example : 青岛华威国际教育学院为研究对象 封玲, 李曼 p. 287-310

基于电商直播的中国消费者满意度量表开发 = Development of a Chinese consumer satisfaction scale based on e-commerce live streaming 노복동, 金冬梅, 何文文 p. 333-354

중국 빅데이터 고객차별에 대한 법률 규제 한계에 관한 연구 = Study on the legal limits of regulation on discrimination against chinese big data customers 왕타오, 장지혜, 이중희 p. 355-376

教育关联领域中的ChatGPT关联研究之动态分析 = Dynamic analysis of ChatGPT association research in educational association field : visual analysis based on citespace : 基于Citespace的可视化分析 曾火奇, 金敬伊 p. 377-398

한·중 양국의 부품·소재·장비 산업 경쟁력과 수출변동요인 분석 = Analysis of competitiveness and export fluctuation factors between Korea & China in the parts, materials, and equipment industries 이찬우 p. 311-332