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22대 대한민국 국회 국회정보길라잡이 국회의원검색
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1. Introduction George A Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr and Richard M. Walker

2. Subjective and objective measures of organizational performance: an empirical exploration Rhys Andrews, George A Boyne and Richard M. Walker

4. A qualitative evaluation of public sector organizations: assessing organizational performance in healthcare Rachael Addicott and Ewan Ferlie

5. Quantitative approaches towards assessing organizational performance Peter C. Smith

6. Consequences of goal ambiguity in public organizations Young Han Chun and Hal G. Rainey

7. Performance control and public organizations Patrick Kenis

8. Bureaucratic red tape and organizational performance: testing the moderating role of culture and political support Sanjay J. Pandy and Donald Moynihan

9. All that glitters is not gold: disaggregating networks and the impact on performance Kenneth J. Meier, Laurence J. O'Toole, Jr., and Yi Lu

10. Network evolution and performance under public contracting for mental health services Keith G. Provan, H. Brinton Milward and Kimberley Roussin Isett

11. The design and management of performance-based contracts for public welfare services Youseok Choi and Carolyn J. Heinrich

12. Outsourcing government information technology services: an Australian case study Graeme Hodge and Anne Rouse

13. International comparisons of output and productivity in public service provision: a review Mary O'Mahony and Philip Stevens

14. Public management and government performance: an international review Melissa Forbes, Carolyn J. Hill and Laurence E. Lynn, Jr

15. What drives global e-government? An exploratory assessment of existing e-government performance measures Eric W. Welch, M. Jae Moon and Wilson Wong

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Public service performance : perspectives on measurement and management 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
등록번호 청구기호 권별정보 자료실 이용여부
0001211842 352.357 P976 서울관 서고(열람신청 후 1층 대출대) 이용가능

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The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.

An important 2006 contribution to the debate about how to improve the performance of public organizations.

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