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Series. Foreword vii

Preface ix

About the Contributors xi

1 Introduction 1

Winston Bennett, Jr., Charles E. Lance, and David J. Woehr

I: PROBLEMS, PROSPECTS, AND CONTINUING ISSUES

2 Problems of Criteria in Industrial and Organizational Psychology: Progress, Problems, and Prospects 9

James T. Austin and Timothy R. Crespin

3 Evaluation of Alternative Perspectives on Source

Effects in Multisource Performance Measures 49

Charles E. Lance, Dirk Baxter, and Robert P. Mahan

4 Performance Measurement Reconsidered: An Examination of Frequency Estimation as a Basis for Assessment 77

Jeffrey S. Kane and David J. Woehr

II: MODELS OF PERFORMANCE

5 The U.S. Joint-Service Job Performance Measurement Project 113

Deirdre J. Knapp

6 Citizenship Performance: An Integrative Review and Motivational Analysis 141

Mary Ann Hanson and Walter C. Borman

7 General Models of Job Performance: Theory and Practice 175

Travis Tubre, Winfred Arthur, Jr., and Winston Bennett, Jr.

8 Understanding Multiteam System Functioning 205

Cristina C. Williams and Robert P. Mahan

III: CHALLENGES IN APPLIED MEASUREMENT

9 Measurement Performance in a Cross-Cultural Context 227

Paula M. Caligiuri

10 Measuring Team Performance "In the Wild":

Challenges and Tips 245

Eduardo Salas, C. Shawn Burke, and Jennifer E. Fowlkes

11 Leveraging Distributed Systems to Enable Job Redesign: Performance Criteria in the Electronic Age 273

George M. Alliger

12 Applied Measurement: Practical Issues and Challenges 297

Scott I. Tannenbaum

IV: CONCLUSIONS AND RECOMMENDATIONS

FOR RESEARCH AND PRACTICE

13 Unifying Perspectives: The Criterion Problem Today and Into the 21st Century 321

Jim Farr and Rick Jacobs

Author Index 339

Subject Index 355

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Performance measurement : current perspectives and future challenges 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
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Over the course of the past few years, teaching, research, and practice has underscored the importance of performance measurement and criterion development as topics of great interest, considerable debate, and some misunderstanding. It has also become clear that the field needs to address a compendium of research, applications, and issues.

Performance Measurement: Current Perspectives and Future Challenges brings together internationally recognized leaders in the field and each examines the subject matter in a way that has never been done--focusing on the dynamic nature of work and the tremendous demands being placed on assessment and measurement as core organizational activities. It also uniquely uses their expertise to provide critical pointers to not only the practical implications of work in the field, but also to the new and continuing issues to be addressed and research to be conducted.

The book will be useful to both scientists and practitioners.



This volume is a compendium of research, applications, and issues on performance measurement and criterion development. Performance measurement plays a key role in human resource management and productivity. New technological breakthroughs are also discu

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