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Contents

Preface

Introduction / Regis McKenna

PART ONE: PEOPLE

Chapter 1: Collaboration and Teamwork / Robert Slepin

Chapter 2: Recruiting Best Practices / Walter Bacon

Chapter 3: Career Pathing: Retaining and Developing Your Best and Brightest / Art Klein

Chapter 4: Why Provide Professional Development to IT Professionals? / John Moran, PhD

Chapter 5: Skill Building for the IT Professional: Training, Training Plans, and Maintaining Skills / Rossella Derickson

Chapter 6: Retain Your Talent by Creating a Fun, Engaging Culture / Baron Concors

Chapter 7: The CIO Career Guide / Mark Wayman

PART TWO: PROCESS

Chapter 8: Strategic Alignment / Tim Campos

Chapter 9: Developing an IT Strategy / Mark Egan

Chapter 10: Competitive Applications of Technology / Michael Skaff

Chapter 11: A New Paradigm for Managing a Suite of Business Processes Inexpensively / Charles Follett and Jeff Goldberg

Chapter 12: Information Technology Portfolio Management / Pamela Vaughan

Chapter 13: A Beginner's Guide to the Software Development Life Cycle / Stuart Robbins

Chapter 14: Office of the CIO / Makarand Utpat

Chapter 15: Requirements / Allyn McGillicuddy

Chapter 16: Project Risk Management / Sam Chughtai

Chapter 17: Project Cost Estimation / Subbu Murthy

Chapter 18: Managing Project Quality / William (Liam) Durbin

Chapter 19: Project Reviews / Subbu Murthy

Chapter 20: Compliance / Gary Kelly

Chapter 21: Service Management / Himanshu Shah

Chapter 22: Balancing IT's Workload / David Blumhorst

Chapter 23: Outsourcing and Offshoring / Jeff Richards

PART THREE: TECHNOLOGY

Chapter 24: Information Technology Portfolio Management / Louis Carr, Jr

Chapter 25: Strategic Information Security Management / David Finnis

Chapter 26: From Vision to Reality: Implementing Information Security / John M. Millican

Chapter 27: Business Continuity Planning / Dave McCandless

Chapter 28: Overcoming the "Computer Guy" Stigma: A Perspectvie on Why Being Involved in Your Web Strategy Matters / Kevin L. Soohoo

About the Editor

About the Contributors

Index

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The chief information officer's body of knowledge : people, process, and technology 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
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알라딘제공
Down to earth, real answers on how to manage technology—from renowned IT leaders

Filled with over thirty contributions from practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face, this hands-on, practical IT desk reference is written in lay terms for business people and IT personnel alike. Without jargon and lofty theories, this resource will help you assist your organization in addressing project risks in a global and interconnected world.

  • Provides guidance on how business people and IT can work together to maximize business value
  • Insights from more than thirty leading IT experts
  • Commonsense, rational solutions for issues such as managing outsourcing relationships and operating IT as a business

Offering solutions for many of the problems CIOs face, this unique book addresses the Chief Information Officer's role in managing and running IT as a business, so the IT department may become a full strategic partner in the organization's crucial decisions.



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Praise For The Chief Information Officer's Body of Knowledge

"From trends in business intelligence to insights on leading and retaining high-performance teams, this book will assist in faster decision-making and execution that can greatly influence the success of a company.

—Naresh Shanker, Vice President and CIO, Palm, Inc.

"CEOs seeking to reinvent their company to optimize its digital potential need the CIO to be their right hand. Developing the CIO strategy that partners with this business transformation requires CIOs to do more than ever before and this book, with many insights from industry leaders, will help CIOs prepare for this challenge.

—Ken Kannappan, CEO, Plantronics, Inc.

"As the pace of business continues to accelerate, it is increasingly difficult to keep up with the ever-changing world of technology, evolving trends, and peer networking. It would take over a year's worth of monthly networking meetings to derive the insights and information contained in this book. A great resource on what matters for the evolving role of the CIO.

—Tom Cullen, CIO, Driscoll's Berries

"A valuable collection of best practices, both theoretical and practical, that make us all better leaders, this book is a must-read.

—Tom Peck, SVP and CIO, Levi Strauss & Co.

"An excellent resource, this book is a great place for seasoned veterans and new leaders to get tried-and-true advice and direction.

—Leo Collins, CIO, Lions Gate Entertainment

"Lane brings us knowledge and advice from a 'who's who' list of CIOs, CEOs, and thought leaders in the field of managing—and leading—IT. This practical handbook for current and aspiring leaders addresses both the hard and soft skills required in today's highly complex and continually changing IT environment. The Chief Information Officer's Body of Knowledge provides a 360-degree view from those who have been there of what it takes to excel in managing IT to strategic advantage.

—Nancy K. Hayes, Dean, College of Business, San Francisco State University

"A Body of Knowledge book for effective IT management practices is long overdue. All of the contributors underscore the importance of interpersonal relationships, whether they be within individual IT groups, individual companies, or the overall IT industry, as the critical 'lubricant' in realizing true business value from the use of information technology. If IT managers at all levels spent more time nurturing relationships and less time being technologists and project managers, the time-to-market of new ideas and IT capabilities would be much shorter!

—Mark Settle, CIO, BMC Software



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