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Title page
Contents
Highlight 2
Letter 5
Background 7
Reengineered Address Canvassing Was Designed to Substantially Reduce In-Field Canvassing 9
The Bureau Lacks Information on Implications of Reengineered Design on Cost and Quality of Address Canvassing 14
The Bureau Has Not Completed Evaluations of 2016 Tests as Scheduled 14
Suspension of the Second-Phase of In-Office Canvassing Could Reduce Estimated Cost Savings 17
The Bureau's Measures of In-Office Address Canvassing Do Not Reflect the Effect on Reducing Fieldwork 19
Bureau's Measures Do Not Reflect Total Completion of Workload 19
Bureau Workflow Assumptions Are Not Being Met 21
Revised Productivity Estimates Would Help Bureau Understand Resource Needs for Address Canvassing 22
Conclusions 23
Recommendations for Executive Action 24
Agency Comments and Our Evaluation 25
Appendix I: Objectives, Scope, and Methodology 27
Appendix II: Timeline of Key In-office Address Canvassing Decisions and Milestones 29
Appendix III: Comments from the Department of Commerce 30
Appendix IV: GAO Contact and Staff Acknowledgments 31
Table 1. Bureau's Plan for Reengineered Approach to Address Canvassing for 2020 Census Contains Several Elements Intended to Control Cost or Improve Quality 11
Table 2. Status of Key Reengineered Address Canvassing Tests and Evaluations 17
Table 3. Bureau's Assumptions Differ from Observed Productivity and Remaining Workload 22
Figure 1. Determining an Accurate Address List Includes Identifying Whether a Dwelling Is Single or Multi-unit Housing 7
Figure 2. Bureau Would Canvass Large Amounts of Land Area In-Field in 2020, Based on How Areas Were Enumerated in 2010 Census 10
Figure 3. Under Bureau's Reengineered Approach, Master Address File Was to Receive Updates from Two-Phased In-Office Address Canvassing and In-Field Address Canvassing If Necessary 13
Figure 4. Timeline of Key In-office Address Canvassing Decisions and Milestones with Recent Announcement of Design Changes 29
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