Title Page
Contents
ABSTRACT 13
CHAPTER 1. INTRODUCTION 15
1.1. Context of the Study 15
1.2. Significance of the Study 21
1.3. Statement of the Problem 25
1.4. Purpose of the Study 28
1.5. Research Questions 29
1.6. Overview of the Study 29
CHAPTER 2. LITERATURE REVIEW 31
2.1. Definition of Pragmatics and Speech Acts 32
2.2. Pragmatics from Three Cultural Perspectives 33
2.2.1. Cross-Cultural Pragmatics 33
2.2.2. Intercultural Pragmatics 34
2.2.3. Transcultural Pragmatics 35
2.3. Pragmatic Transfer 35
2.4. Politeness Theory 37
2.5. Technology Supported Language Learning 38
2.6. One Way Instruction of Speech Acts 40
2.7. Two Way Instruction of Speech Acts 42
2.8. Face Threatening Speech Acts 43
2.8.1. English Advice Speech Act 43
2.8.2. English Complaint Speech Act 45
2.8.3. English Correction Speech Act 48
2.8.4. English Disagreement Speech Act 50
2.8.5. English Refusal Speech Act 53
2.8.6. English Compliment Speech Acts 56
CHAPTER 3 METHODOLOGY 60
3.1. Participants 60
3.2. Procedures 63
3.3. Instruments 65
3.3.1. Placement test 65
3.3.2. pretest and posttest 65
3.3.3. Online video lectures 70
3.4. Data Analysis 78
CHAPTER 4. FINDINGS AND DISCUSSION 83
4.1. Effects of Online Lectures on Pragmatic Performance in Receptive Mode 83
4.2. Effects of Online Lectures on Pragmatic Performance in Productive Mode 90
4.3. Retrospective Verbal Reports 99
CHAPTER 5. CONCLUSION 102
5.1. Contributions of Online Lectures on Receptive Pragmatic Performance 103
5.2. Contributions of Online Lectures on Productive Pragmatic Performance 105
5.3. Pedagogical Implications of the Study 110
5.4. Limitations of the Study 115
5.5. Directions of the Study 117
REFERENCES 118
APPENDICES 12
Appendix A. Placement test 136
Appendix B. Multiple choice pretest for speech acts in formal situations 137
Appendix C. Multiple choice posttest for speech acts in formal situations 140
Appendix D. Open ended pretest for speech acts in formal situations 143
Appendix E. Open ended posttest in formal situations 146
Appendix F. Online lectures for speech acts 149
Appendix G. Online lecture for cultures 150
Appendix H. Rater agreement 151
Appendix I. Grammatical Sentences Related to Complaints 152
Appendix J. Grammatical Sentences Related to Refusals 162
Appendix K. Grammatical Phrases Related to Compliments 173
Appendix L. Follow Up Interviews 184
Appendix M. Experimental Group' Performance in FTAs after Interviews 187
Appendix N. Control Group' Productive Performance in FTAs after Interviews 195
ABSTRACT IN KOREAN 203
Table 1. Previous Findings on the English Speech Act Advice 45
Table 2. Previous Findings on the English Speech Act Complaint 47
Table 3. Previous Findings on the English Speech Act Correction 50
Table 4. Previous Findings on the English Speech Act Disagreement 52
Table 5. Previous Findings on the English Speech Act Refusal 55
Table 6. Previous Findings on the English Speech Act of Compliments 58
Table 7. Comparison of Placement Test 62
Table 8. Pretest Scores in Receptive and Productive Performance of FTAs 62
Table 9. The Date of Completing Pretest 65
Table 10. The Date of Completing Posttest 65
Table 11. The Date of Completing Interviews 65
Table 12. Formal Situations Based on Social Distance and Social Status in English Pretest and Posttest for Multiple Choice and Open Ended Questions 67
Table 13. Online Lectures Related to Advice for Experimental Group 74
Table 14. Online Lectures Related to Complaints for Experimental Group 75
Table 15. Online Lectures Related to Refusals for Experimental Group 76
Table 16. Online Lectures Related to Correction for Experimental Group 76
Table 17. Online Lectures Related to Disagreement for Experimental Group 77
Table 18. Online Lectures Related to Cultures for Control Group 77
Table 19. Scoring Rubric on the Performance on Face Threatening Acts 81
Table 20. Sample Grading of Compliments Related Sentences and Scores 82
Table 21. Experimental Group's Within-Group Performance on Multiple Choice Items 85
Table 22. Within Group's Receptive Performance in FTAs 85
Table 23. Experimental Group's Between-Group Performance on Multiple Choice Items 87
Table 24. Between Group Receptive Performance of FTAs 87
Table 25. Experimental Group's Within-Group Performance on Open Ended Items 92
Table 26. Within-Group Productive Performance in FTAs 92
Table 27. Experimental Group's Between-Group Performance on Open Ended Items 94
Table 28. Between Group's Productive Performance in FTAs 94
Figure 1. Introduction of Online Lectures 71