The study proposed the following suggestions from the result on how the service quality attributes of the hotel restaurants and bar can influence the guest satisfaction. there are four factors to evaluate the service quality that influences the guest satisfaction: commercial and human service factor, systematic and physical service factor, location, and access. In this study, the result shows that all these four factors have an influence on the guest satisfaction, especially, the commercial and human service factor had the greatest influence on the guest satisfaction. It also suggests that a number of guests shows expectation and interest for the invisible service of the hotel restaurants and that the hotel industry should enforce the well planned and systematic education and training for all employees in the long-term perspective.
As the result was already shown above, the hotel restaurants will be able to improve their guests evaluation with the systematic and continuous education and training for their employees, the environmental improvement for the pleasantness of the dining facilities, and the food supply that meets the guests preference. Furthermore, this result will increase the guest satisfaction to prevent the use of outside dining facilities and induce their revisits and recommendation.