As Korea became a member of OECD in 1996, the opening of service market is expected soon; consequently, advanced foreign condominium businesses will be introduced to customers. Therefore, the issue of the service quality of leisure condominiums is emerging under the consideration of the future severe competition. The leisure condominium industry, if they want to survive, should figure out the customers' preference and improve the quality up to the customers' expectancy. The customer satisfaction is a vital condition for the advancement of the leisure condominium industry.
Finally, in terms of demographic characteristics and service satisfaction, developing different leveled leisure condominium merchandise and providing proper service for a certain group of customers by applying actively to the service strategy the principle that the higher income and academic attainment brackets are, the less satisfactory they are, can raise the level of customer satisfaction and will likely increase profit for the company side.