영문목차
Preface=ix
Chapter 1. Unraveling Web Conferencing-What It's Really Made of, What you Can Do with It=1
Chapter 2. Not Just Talking Heads=9
Chapter 3. The Business Case for Web Conferencing=21
Chapter 4. What It All Can Do for You:An Overview=33
Chapter 5. Web Conferencing Basics=47
Chapter 6. Managing Projects with Web Conferencing=77
Chapter 7. Finding Your Voice-Telephony and Web Conferencing=93
Chapter 8. Using Web Conferencing to Deliver Your Content=109
Chapter 9. All About Meetings=131
Chapter 10. Behind Every Great Technology Is... More Technology=149
Chapter 11. Computers Don't Use Technology, People Do=165
Chapter 12. Do Try This at Home=181
Chapter 13. Ready or Not, Here It All Comes=203
Appendix A:Assessment Tool=217
Appendix B:Resources=221
Appendix C:Pricing Models for Web Conferencing Software=225
Index=229