영문목차
Chapter 1. INTRODUCTION=11
Chapter 2. CONTEXT FOR ACCESSIBILITY IN THE FOUR CITIES EXAMINED=17
2.1. Grenoble=17
2.2. Prague=18
2.3. Gothenburg=18
2.4. Merseyside=19
Chapter 3. KEY FACTORS IN IMPROVING ACCESSIBILITY TO PUBLIC TRANSPORT=21
3.1. Co-operation between local authorities and public transport operators=21
3.2. Co-operation with disabled people:Defining and implementing accessibility=26
3.3. Technical issues=30
3.4. Specialised services=34
3.5. Transport infrastructure=38
3.6. Information=44
3.7. Driver training=45
3.8. Costs and benefits=46
3.9. Future planning=48
Chapter 4. CONCLUDING DISCUSSION=51
Chapter5. CONCLUSIONS AND RECOMMENDATIONS=57
REFERENCES=61
Annex 1:UITP Survey of transport companies and authorities=63
Annex 2:Excerpts from the guidelines and standards/norms for physical accessibility(Gothenburg)=75
Annex 3:Excerpts of information available from the Merseyside access guide(Merseytravel, UK)=77
Annex 4:Members of ECMT-UITP Task Force=81