영문목차
ACKNOWLEDGMENTS ix
INTRODUCTION: What Are Wisdom Networks? 1
CHAPTER 1: Experts-in-Hiding: The Nature of Knowledge in Companies 15
CHAPTER 2: The Obstacle Course: Clear the Inevitable Hurdles 31
CHAPTER 3: Step 1: Set the Scene?stablish a Network-Friendly Environment 51
CHAPTER 4: Step 2: Magnets?reate Topics to Attract the Experts 69
CHAPTER 5: Step 3: Support Systems?urture Communities That Emerge Around Magnet Topics 89
CHAPTER 6: Step 4: Boundary Crossing and Role Breaking Ensure Diverse Perspectives 111
CHAPTER 7: Step 5: Hide-and-Seek?dentify the Experts 127
CHAPTER 8: Step 6: Create Organizational Stars?cknowledge Wisdom 143
CHAPTER 9: Step 7: Ideas Are Not Enough?rovide Implementation Options 159
CHAPTER 10: Step 8: Performance Evaluation?reate Unconventional Measures 175
CHAPTER 11: Growing Pains: The Care, Feeding, and Evolution of Wisdom Networks 197
INDEX 217
ABOUT THE AUTHORS 227