List of ContributorsList of AbbreviationsAdvances in Hospitality and Tourism Book SeriesAbout the Series EditorForeword by Shirley Weis, Former Chief Administrative Officer, Mayo ClinicProloguePrefacePart I: Introduction and Overview of Hospitality Bridging Healthcare (H2H): Medical Tourism and Wellness1. Introduction 2. Introduction to the Phenomenon of “Medical Tourism” Part II: A Systems Model for Hospitality Bridging Healthcare (H2H) as a Driver for High Quality Patient/Guest Service Delivery 3. Using the System Model to Describe the Workings of the Mayo Clinic for Medical Tourism 4. An Overview of the Affordable Care Act and the Importance of Bringing Hotel/Hospitality Quality Services to Healthcare 5. A Disney Approach to Medical Tourism and Wellness 6. Improving Health Care: The Patient/Guest Experience Academy 7. Bringing Hotel Hospitality Service Skills to Healthcare: The Guest Service Gold Training Program from the American Hotel & Lodging Education Foundation8. Health Communication: Insights for Quality Hospitality Bridging Healthcare (H2H) Delivery in Medical Tourism 9. The Medical Spa in Healthcare: Exploring the Role of the Registered Dietitian10. Domestic Medical Tourism: A Neglected Dimension of Medical Tourism Research 11. Evaluating the Performance of the Hotels in the Vicinity of the Selected World’s Prominent Hospitals An Empirical Research Project 12. Future Trends in Medical Tourism and Wellness: Club Med or Club Medic? 13. A Cottage Industry Emerging in Medical Tourism: Medical Cannabis Tourism Part III: Case Studies and Best Practices in Hospitality Bridging Healthcare14. New Innovations in Medical Tourism and Wellness in Europe: Switzerland 15. Best “Experience” Practices in Medical Tourism 16. Medical Tourism and Information Technology17. Case Study: Medical Tourism: Recovery, Rainforests, and Restructuring: Opportunities for Hotels Bridging Healthcare (H2H) 18. Case Study: Providing the Comforts of Home for Patients and Families of Geisinger Medical Center19. The Branding of Medical Tourism in China: A Snapshot Using a Strategic Model Analysis 20. Medical Tourism Today and in the Future for China 21. Trends in Medical Tourism in South Korea Index