PrefaceHow to Use This BookFIRST THINGS FIRSTActivity #1 Institutional Focus AreasLISTENING TO STAKEHOLDERSActivity #2 Stakeholders as the Heart of the InstitutionActivity #3 Stakeholder Role PlayActivity #4 Stakeholder QuestionsActivity #5 Stakeholder Card SortActivity #6 Stakeholder Help StudyActivity #7 Stakeholder Views of Library ServicescapesActivity #8 Institutional Communications AuditActivity #9 Institutional Program Review and Accreditation AuditActivity #10 Institutional Learning Outcome AuditActivity #11 Higher Education Assessment Initiative AuditPLANNING FOR ACTIONActivity #12 Library Data AuditActivity #13 Time AuditActivity #14 Self AuditActivity #15 Job Task AuditActivity #16 Job Description AuditActivity #17 Committee AuditActivity #18 Management AuditActivity #19 Skill AuditActivity #20 Professional Development PlanActivity #21 Planning for Organizational ChangeActivity #22 Planning Timeline for ChangeActivity #23 Assessment Questions for Prospective Library HiresActivity #24 To Assess or Not to AssessActivity #25 Assessment Fears, Challenges, and BarriersFOCUSING ON IMPACTActivity #26 Library Impact MapActivity #27 Present and Future Library ImpactActivity #28 Passive-to-Active ImpactActivity #29 Impact Vision CreationActivity #30 Impact on Student Learning OutcomesActivity #31 Impact on Student RetentionActivity #32 Impact on Faculty ProductivityActivity #33 Impact on Institutional EfficiencyActivity #34 Impact on Institutional Prestige and BrandActivity #35 Thinking Impact ThroughActivity #36 Keeping Impact SimpleGETTING TO WORKActivity #37 Planning for AssessmentActivity #38 Gathering Library Impact LiteratureActivity #39 Engaging the Assessment CycleActivity #40 Preparing a Continuous Assessment TimelineActivity #41 Involving the Entire Library OrganizationActivity #42 Approaching Institutional Research CollaborationsActivity #43 Approaching Human Subjects ResearchActivity #44 Selecting Assessment ToolsActivity #45 Choosing Assessment or ResearchActivity #46 Planning PartnershipsActivity #47 Considering Assessment Management SystemsCOMMUNICATING & DECISION-MAKINGActivity #48 Reporting ResultsActivity #49 Managing the MessageActivity #50 Transforming Library Fact SheetsActivity #51 Closing the LoopActivity #52 Articulating the Institutional Value of the Library