List Of IllustrationsAcknowledgmentsIntroduction1 The Origins and Development of Records and Information Management 2 Building an Information Governance Program on a Solid RIM Foundation3 Records and Information Creation and Capture, Classification, and File Plan Development4 Records Retention Strategies: Inventory, Appraisal, Retention, and Disposition5 Records and Information Access, Storage, and Retrieval 6 Electronic Records and Electronic Records Management Systems 7 Developing and Emerging Technologies and Records Management8 Vital (Essential) Records, Disaster Preparedness and Recovery, and Business Continuity9 Monitoring, Auditing, and Risk Management10 Information Economics, Privacy, and Security11 Inactive Records Management: Records Centers and Archives12 Long-Term Digital Preservation and Trusted Digital Repositories13 Lifelong Learning: Education, Training, and Professional Development14 From Records Management to Information Governance: An EvolutionAppendix A Sampling Of Records Management Laws And Regulations Outside Of The United States 413 (4)Glossary BibliographyAbout The Author And ContributorsIndex