ntroduction: Why engage in strategic planning?1. Preplanning2. Facilitation3. Feedback4. Communication5. Implementation6. Assessment7. Tying it all togetherAppendix A. A vision for our users, a vision for ourselves: Marriott Library Strategic Plan, 2011- 2013Appendix B. Executive council strategic planning retreat agendaAppendix C. University of Utah strategic goalsAppendix D. Marriott Library strategic directions, 2015-2020Appendix E. IRB approvalAppendix F. University of Utah survey tester emailAppendix G. SurveyAppendix H. Consent cover letter for surveyAppendix I. Final report and recommendationsAppendix J. Focus group questionsAppendix K. Prize acceptance letter