List of figuresAbout the authorsForewordPrefaceAcknowledgementsIntroduction: Intelligent platforms are winning1 Turn fear into energyExecutive fear: paralysis and panicWhy do executives fear platforms and AI?Four steps to turn executive fear into energyOrganizational fear: rigidity and resistanceFour steps to turn organizational fear into energyPartners’ fear: scepticism and distrustTurn partners’ fear into energy through these stepsKey takeaways for your organization2 Remove frictionFriction creates opportunitiesSearch and effort costsMinimize search and effort costs with these stepsUncertainty and anxiety costsMinimize uncertainty and anxiety costs with these stepsOpportunism-related costsMinimize opportunism-related costs with these stepsCreate magicKey takeaways for your organization3 Focus your actions to create fansSuccessful platforms start with a focused offeringCreate your focused offering with these stepsContinuous refinement and incremental expansionRefine and expand your platform with these stepsEngaged communities multiply platform valueBuild an engaged community with these stepsKey takeaways for your organization4 Create a learning loopLearning loops strengthen your competitive advantageEffective AI use starts from business goalsDevelop your business goals for AI with these stepsLearning without data is fantasyProduce relevant data with these stepsContinuous learning means acting better every dayMaximize continuous learning with these stepsKey takeaways for your organization5 Open up with an algorithmic handshakeApplication programming interfacesStart API development with the audience and value in mindWhy and how do APIs generate value?Develop APIs as products and define a business modelCreate successful APIs through these stepsTake a lifecycle view on APIsKey takeaways for your organization6 Create the unexpectedConceptual insights need creative thinkingOutside-in: starting from market trends and opportunitiesDevelop outside-in conceptual insights through these three stepsInside-out: starting from your current strengths and assetsDevelop inside-out conceptual insights through these steps‘What if we bought… ?’Three ways to use the ‘what if we bought’ modelManage people and emotions to stimulate creativityKey takeaways for your organization7 Organize around AIReplace formal hierarchy with AIUse these steps to replace formal hierarchy with AILearn to work with AIUse these four steps to learn to work with AITranscend physical constraints in development with digital twinsBuild digital twins through these four stepsKey takeaways for your organizationConclusion: Living the seven steps of intelligent platforms to transform your businessReferencesIndex