ForewordPrefaceNotes on ContributorsIntroduction: Financial Consumers, Complex Contractual Products, and Dispute Resolution - Setting the ScenePiotr TereszkiewiczPART 1 Consumer Protection across Different Financial Products1 Consumer Protection in Polish Insurance LawPiotr TereszkiewiczKatarzyna Potudniak-Gierz2 Consumer Protection in Portuguese Insurance LawRut Mascarenhas AtaideFrancisco Rodrigues Rocha3 Consumer Protection regarding Banking Deposit Products in Greek LawGeorgios Mentis4 Judicial Review of Standard Business Terms in Payment Services Contracts in German LawSebastian OmlorHans WilkePART 2 Foreign Currency Loans in Europe5 Foreign Currency Loans in HungaryAndrds Pomeisl6 Foreign Currency Loans in CroatiaEmilia Miscenic7 Foreign Currency Loans in FranceMariola Lemonnier8 Foreign Currency Loans in SloveniaJorg Sladic9 Foreign Currency Loans in ItalyMarta Infantino10 Complex Mortgage Loans in SpainTeresa Rodriguez de las Heras Balled11 Foreign Currency Loans and Directive 93/13: The CJUE as a Legal ArchitectPiotr TereszkiewiczPART 3 Financial Ombudsman Bodies and Consumer Protection12 Mind the Consumer Protection Gap: The UK Financial Ombudsman Service, Fairness and Reasonableness, and the LawUgochi AmajuoyiAndrea Fejos13 Comparative Perspective on the Banking and Financial Ombudsman: Current Limitations and Possible SolutionsFrancesca BichiriCristina Poncibo14 The Financial Arbitrator in the Czech RepublicJosef Kotdsek15 Collective Redress for Consumers of Financial ServicesNoah Vardi16 Judicial Governance and the Financial Markets from the Law and Economics PerspectiveMariusz J. Golecki17 The Role and Nature of Financial Ombudsman Institutions in Business-related Human RightsJernej Letnar CernicPART 4 The Way Forward: Building Consumer Protection through Financial Education18 Financial Education: A Human Rights Perspective on Financial LiteracyKarolina Mendecka19 A Comparative Analysis of National Financial Education Strategies among the Visegrad GroupGrazyna Borys20 Household Approaches to New Technologies in Financial Education in PolandMaigorzata Iwanlcz-DrozdowskaEwa CichowiczLukasz KurowskiIndex