Title
Contents
Acknowledgements 6
The Authors 7
Abbreviations 8
Glossary of terms 9
Summary 10
1. Introduction 16
1.1 Structure of the report 17
2. Our approach to the evaluation 19
2.1 Exploratory work 19
2.2 Evaluation approach 19
2.2.1 Selecting the areas 21
2.2.2 Fieldwork tasks for main evaluation 21
Consultations and recruitment of consultees 21
Pre-event assessments 21
Post-event assessments 22
2.2.3 Fieldwork tasks for two additional areas: Lancashire and South East Wales 23
2.3 Evaluation results 24
3. Pre-event evaluation: key findings 25
3.1 Profile of delegates 26
3.2 Pre-event levels of awareness 27
3.2.1 Pre-event familiarity with 'disability confidence' 27
3.2.2 Experience of dealing with disability issues 27
3.2.3 Training on disability issues 28
3.3 Event expectations 28
4. Post-event evaluation: key findings 31
4.1 Post-event findings 32
4.1.1 Event expectations and assessment of content and delivery 32
4.1.2 Main messages of the event 32
4.1.3 Utility of lessons 34
4.1.4 Recommendations for future events 35
4.2 Comparative analysis of pre- and post-event levels of awareness 35
4.3 Event outcomes 35
4.3.1 Benefits of participation 36
4.3.2 External factors 36
4.4/4.3 Looking forward 36
4.4.1 Future requirements 36
4.4.2 Barriers 37
4.4.3 Timing of evaluation 37
5. Conclusions and recommendations 38
5.1 Moving forward 39
Appendix A: Aggregate survey analysis 41
A.1 Pre-event background 42
A.1.1 Profile of respondents 42
A.2 Pre-event levels of awareness 44
A.2.1 Pre-event familiarity with 'disability confidence' 45
A.2.2 Experience of dealing with disability issues 46
A.2.3 Training on disability issues 47
A.3 Event expectations 47
A.4 Pre-event summary 49
A.5 Post-event evaluation 49
A.5.1 Profile of participating delegates 49
A.6 Delegates' assessments of the events 50
A.6.1 Event expectations and assessment of content and delivery 50
A.6.2 Main message of the event 51
A.6.3 Utility of lessons learnt 53
A.6.4 Recommendations for future events 54
A.7 Comparative analysis of pre- and post-event levels of awareness 54
A.7.1 Familiarity with 'disability confidence' 56
A.8 Event outcomes 56
A.8.1 Benefits of participation 57
A.9 Looking forward 57
A.10 Conclusions 57
A.10.1 Pre-event 57
A.10.2 Post-event 58
Appendix B: Realising Potential context 59
B.1 Purpose of Able to Work: Realising Potential 59
B.2 Jobcentre Plus training 59
Appendix C: Invitation to Realising Potential Jobcentre Plus event 61
Appendix D: Pre-event participant topic guide 63
Appendix E: Post-event participant topic guide 65
Appendix F: Post-event JCP DM topic guide 68
Appendix G: Pre-event on-line survey 71
Appendix H: Post-event on-line survey 75
Table 2.1 The evaluation questions 20
Table 2.2 Timetable for pre-event assessments 22
Table 2.3 Timetable for post-event assessments 23
Table 2.4 Pre- and post-event response rates 24
Table A.1 Pre-event research information 42
Table A.2 Jobcentre Plus role 43
Table A.3 Jobcentre Plus role 50
Table A.4 Quantity of information delivered at the event 51
Table A.5 Pre- and post-event levels of awareness of the issues surrounding the recruitment of individuals with health conditions and disabilities 55
Figure A.1 Respondent's awareness of disability recruitment issues on a scale of 1-10 45
Figure A.2 Pre- and post-event levels of awareness of the issues surrounding the recruitment of individuals with health conditions and disabilities 55