Title page
Contents
Introduction 3
Statement of Strategic Priorities 5
Section 1: World-class digital infrastructure 6
1.1. Full Fibre Connectivity 6
1.2. Effective access to passive infrastructure in telecoms and other utilities 7
1.3. Stable and long-term regulation that encourages network investment 8
1.4. An 'Outside In' approach to deployment 9
1.5. Switchover process 10
1.6. Mobile and 5G connectivity 10
1.7. Spectrum management 12
1.8. Convergence between full fibre and 5G networks 13
Section 2: Furthering the interests of telecoms consumers 15
2.1. Addressing harmful business practices 16
2.2. Access to better data & information for consumers 17
2.3. Improve consumer switching 18
2.4. Supporting telecoms consumers, including the most vulnerable 18
Section 3: Secure and resilient telecoms infrastructure 19
Section 4: Postal services 21