Title page
Contents
Highlights 2
Background 5
The Personnel Vetting Process and Trusted Workforce 2.0 5
DCSA and Background Investigation Services 6
NBIS Program Management and Cost 7
DCSA Has Developed and Deployed Various NBIS System Capabilities and Engaged with Stakeholders, but Delayed Milestones Have Hindered Progress 9
DCSA Has Developed and Deployed Some NBIS System Capabilities 9
DCSA Delays in Meeting Milestones Has Hindered Progress 10
DOD Does Not Yet Have a Reliable Schedule or Cost Estimate to Manage the NBIS Program 12
The NBIS Cost Estimate Is Not Reliable 14
DCSA Needs to Strengthen Cybersecurity and Privacy Controls of Selected NBIS and Legacy Systems 15
GAO Contact and Staff Acknowledgments 16
Related GAO Products 17
Figure 1. Timeline of Information Technology (IT)-Related Events since 2015 and DOD's Role in the Background Investigation Processes, as of August 2023 7
Figure 2. National Background Investigation Services (NBIS) Program Oversight, Program Management, and Stakeholder Organizations 8
Figure 3. GAO's Prior Assessment of How NBIS's Schedule and Cost Estimate Have Met Best Practices 12