Title page
Contents
Foreword 6
Introduction 8
Research methodology 9
Key findings 10
1. Demands for justice are increasing, resulting in added pressure on the system as a whole and highlighting systemic and managerial issues and... 10
2. Concerns about access to justice differ across company sizes, but not across sectors of the economy 13
3. Concerns about judicial corruption and threats to judicial independence and impartiality persist in Colombia 13
4. Tutela actions (a writ for the protection of constitutional rights) and alternative justice mechanisms, such as conciliation and arbitration, receive... 15
Key policy recommendations 18
1. Incorporate innovation and technology in the justice system 18
a) Consider incorporating regulated automated digital tools to enhance efficiency of the justice system 18
b) Foster multidisciplinary collaboration in the justice system 18
c) Streamline judicial processes through use of ADR mechanisms 19
d) Address backlogs and improve case management with the use of screening mechanisms 20
2. Strengthen legitimacy and public trust in the justice system while addressing managerial challenges 20
a) Enhance justice system performance indicators 20
b) Improve judicial data and information systems 20
c) Strengthen transparency and accountability 21
d) Strengthen ethics and integrity in the justice system 21
3. Increase the use of ADR mechanisms 22
a) Implement ADR training programs 22
b) Incentivize curricular and professional reforms 22
Conclusion 23
Acknowledgements 24
Table 1. Distribution of Companies Surveyed in 2023 9
Table 2. Obstacles to judicial independence and impartiality after resorting to judicial authorities 15
Table 3. Obstacles to judicial independence and impartiality after resorting to administrative authorities 16
Figure 1. Obstacles to effective access to justice after resorting to judicial authorities 10
Figure 2. Obstacles to effective access to justice after resorting to administrative authorities 11
Figure 3. Obstacles limiting access to justice and administrative instances by company size 14
Figure 4. Perception of procedural duration of different paths to justice 17
Graphs
Graph 1. Comparing Unreasonable Delays in Civil Justice 12