학위논문
공인중개사의 관계마케팅과 부동산중개 서비스품질이 경영성과에 미치는 영향 : 고객지향성과 업무몰입의 매개효과 = The effects of relationship marketing and real estate brokerage service quality on business performance of licensed real estate agents : mediating effect of customer orientation and work engagement