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Purpose: The purpose of this study was to examine the relationships among TQM activities, compensation
equity, and performance in hospitals. This study was designed to construct a structural equation model of TQM
activities, compensation equity, and performance. Method: The subjects were 239 personnels working in four
hospitals in Daegu and Gyeongpook. Data were collected using structured questionnaire from October 4, 2007 to
February 4, 2008. The collected data were analyzed using the SPSS 12.0 and AMOS 5.0 program. Result: The
overall fitness of the structural equation model was evaluated. These results showed that the model was adequate.
TQM activities directly influenced organizational performance and indirectly influenced organizational performance
through compensation equity. Conclusion: In testing the structural equation model, the findings showed that TQM
activities and compensation equity were important factors for improving organizational performance. Therefore, to
improve performance, the hospital leaders must establish the strategies to facilitate TQM activities. It is also
necessary to establish effective reward and performance appraisal systems to induce positive participation of
personnels in hospitals.권호기사
참고문헌 (30건) : 자료제공( 네이버학술정보 )
| 번호 | 참고문헌 | 국회도서관 소장유무 |
|---|---|---|
| 1 | Barness, Z. I., Shortell, S. M., Gillies, R. R., Hughes, E. F X., O'Brien, J .L., Bohr, D., Izvi, C., & Kralovec, P. (1993). National survey of hospital quality improvement activities. Hospital & Health Networks, 5, December, 52-55. | 미소장 |
| 2 | Impacts of TQM activities on employee`s satisfaction in the support of task process, and on business performance in medical service Industry | 소장 |
| 3 | Total quality management in a health care organization: how are employees affected?  |
미소장 |
| 4 | Eun, K. S. (2001). (A) study on the influencing factors oforganizational commitment and turnover intention related tothe equity perception of the personnel of mental hospitals.Unpublished master's thesis, Yonsei University, Seoul. | 미소장 |
| 5 | Goetsch, D. L., & Davis, S. B. (2006). Quality management(Kim, J.G. et al, Trans.). Seoul: Scitech Media. | 미소장 |
| 6 | Han, J. H. (2002). The study on the effects of the perceptionof compensation equity on the organizational commitmentand organizational citizenship behavior. Korea IndustrialEconomics Association, 341-357. | 미소장 |
| 7 | Jeon O. G. (2006). (An) empirical study on the effects ofperceived compensation justice on the organizationalcommitment: Focusing on mediating role of trust types.Unpublished master's thesis, Hangyang University, Seoul | 미소장 |
| 8 | Jung, H. K. (1999). The study on the performance of TotalQuality Management(TQM) in Hospitals. Unpublished doctoraldissertation, Seoul Women's University, Seoul. | 미소장 |
| 9 | Kim, A. (2004). (A) study on the relation among trust inorganization, justice of compensation, and intention ofknowledge sharing. Unpublished master's thesis, SeoulNational University, Seoul. | 미소장 |
| 10 | Kim, H. K. (2000). A study on relationship between TQMpractice and firm's performance: Focusing on themoderating role of control system and linkage betweennonfinancial and financial performance. Unpublisheddoctoral dissertation, Hongik University, Seoul. | 미소장 |
| 11 | A Study on the Effects of Rewards Factors on Performance of Total Quality Management | 소장 |
| 12 | The Influence of Organizational Justice on Job Involvement and Organizational Commitment Perceived by Nurses | 소장 |
| 13 | A Study of the Reward and the Job Satisfaction Perceived by Nurses | 소장 |
| 14 | Lee, J. S. (2006). An empirical study on the effects of TQMon organizational performance. Unpublished master's thesis,Ulsan University, Ulsan. | 미소장 |
| 15 | Lee, M. H. (1998). Relationship between organizational culturetypes and organizational effectiveness in hospitals. Unpublisheddoctoral dissertation, Chungnam National University, Daejeon. | 미소장 |
| 16 | Lee, S. E. (2004). A study on relationship between the activityof quality management and quality performance of healthcenters in Seoul Metropolitan districts. Unpublished master'sthesis, Seoul National University, Seoul. | 미소장 |
| 17 | Assessing the factors influencing continuous quality improvement implementation: experience in Korean hospitals |
미소장 |
| 18 | An empirical test of the causal relationships in the Baldrige Health Care Pilot Criteria |
미소장 |
| 19 | Moon, S. J. (2007). Comparision of job satisfaction,commitment to organization, empowerment, autonomy andburnout between regular and non-regular nurses.Unpublished master's thesis, Kyunghee University, Seoul. | 미소장 |
| 20 | Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? |
미소장 |
| 21 | Mowday, R. T., Porter, L. W., & Steers, R. M. (1979). Themeasurement of organizational commitment. Journal ofVocation Behavior, 14, 224-247. | 미소장 |
| 22 | NIST (2007). 2007 Health care criteria for performanceexcellence, Retrieved from http;//www.quality.nist.gov., USA. | 미소장 |
| 23 | Price, J. K., & Muller, C. W. (1986). Handbook oforganizational measurement. Pittman.: Marshfield, MA. | 미소장 |
| 24 | An Integrated Model of Perceived Unfairness in Organizations |
미소장 |
| 25 | Sin Y. G. (1985). Organizational Behavior. Seoul: Dasan. | 미소장 |
| 26 | Soe, W. S., & Baek, J. A. (2006). A study on the effects ofrewards factors on performance of total quality management- among Deluxe Hotel employees -. Korea AcademicSocoety of Hotel Administration, 15(2), 185-201. | 미소장 |
| 27 | Son, S. J. (2007). The effects of fitness between qualityorientation and corporate culture on the degree of qualitymanagement implementation and business performance.Unpublished doctoral dissertation, Sogang University, Seoul. | 미소장 |
| 28 | Research on the total quality management of the general hospitals | 소장 |
| 29 | The Effectiveness Organizational Commitment, Job Satisfaction by Clinical Nurse´s Compensation Justice | 소장 |
| 30 | Yoe, H. J. (2007). Empirical study of baldrige health carecriteria in Korean hospitals. Unpublished master's thesis,Kyunghee University, Seoul. | 미소장 |
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