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국회도서관 홈으로 정보검색 소장정보 검색

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목차

개인-직무 적합도 및 개인-조직 적합도와 고객접점 종업원의 행동 간의 관계 = (The)Relationships among Person-Organization Fit, Person-Job Fit, and Employees' Behavior in Customer-contacted Functions : The Search for Mediation Mechanisms : 매개경로에 대한 탐색 / 류성민 1

목차 1

I. 서론 2

II. 이론적 배경 및 연구가설 4

III. 연구방법 13

IV. 분석결과 17

V. 결론 및 토론 24

참고문헌 28

Abstract 33

권호기사

권호기사 목록 테이블로 기사명, 저자명, 페이지, 원문, 기사목차 순으로 되어있습니다.
기사명 저자명 페이지 원문 목차
린 서비스를 통한 병원의 서비스 프로세스 개선과 구성원 만족 = Improvement of service process and employee satisfaction in hospital through lean service 김미림, 박광태, 이홍식 pp.3-25

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Environmental Regulation Effects Revisited : Channel Effects on Industrial Economic Performance Yun-Seop Hwang, Xiaoxu Dong, WonWoong Choi pp.27-51

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노동생산성이 총노동시간과 임금에 미치는 영향 = Effects of Labor Productivity Shocks on Total Hours Worked and Wage : Manufacturing vs. Service Industries : 제조업과 서비스업의 비교 현준석, 이상돈, 김원중 pp.53-82

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개인-직무 적합도 및 개인-조직 적합도와 고객접점 종업원의 행동 간의 관계 = (The)Relationships among Person-Organization Fit, Person-Job Fit, and Employees' Behavior in Customer-contacted Functions : The Search for Mediation Mechanisms : 매개경로에 대한 탐색 류성민 pp.83-116

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기부자의 상황인식이 비영리조직 기부의도에 미치는 영향 = Effect of Donor's Situational Recognition on Donation Intention for a Nonprofit organization 이창원, 김현수 pp.117-137

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환경성과와 환경공시 = Relation Between Environmental Performance and Environmental Disclosure : A Test of Alternative Disclosure Theories : 대체적 공시이론의 재검토 육근효 pp.139-167

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모바일 인스턴트 메신저 상에서의 자기노출 = Self-Disclosure on Mobile Instant Messenger : The Structure Relationships among Self-Esteem, Loneliness and Motives for Using KakaoTalk : 자아존중감, 외로움, 카카오톡 사용동기 사이의 구조적 관계 정보희, 김한구 pp.169-196

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국내 유통산업의 글로벌 동반성장 모델과 성과 연구 = (A)Case Study on the Model and Performance of Global Win-Win Growth Strategy of Domestic Distribution Industry : Focusing on E-mart Case : 이마트 사례를 중심으로 정연승 pp.197-227

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연료전지의 환경적 지속가능성 제고를 위한 정책 제안 = Policy Suggestions for Improving the Environmental Sustainability of the Fuel Cell 김지환, 김기만, 정재형, 김형석 pp.229-248

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참고문헌 (52건) : 자료제공( 네이버학술정보 )

참고문헌 목록에 대한 테이블로 번호, 참고문헌, 국회도서관 소장유무로 구성되어 있습니다.
번호 참고문헌 국회도서관 소장유무
1 A Study on the Determinants of Person-Organization Fit 소장
2 A Study on the Service Quality Factor of Service Supplier in Gas Station 소장
3 Perceived Person-Job Fit and Task and Contextual Performance : The Moderating Effects of Task Significance and Autonomy 네이버 미소장
4 Effects of Leaders’Participative Decision Making on Employees’Creative Behavior and Performance:Focusing on the Role of Psychological Empowerment and Job Involvement 소장
5 The Relationship between person-organizational culture fit and customer service quality 소장
6 Exploring the impacts of person-job fit (P-J Fit) and person–organization fit (P-O Fit) on organizational outcomes : With a focus on the mediating effects of interpersonal and organizational trust 소장
7 Relationship of Personal and Organizational Value with Job Performance : The Mediating Role of Organizational Commitment and Organizational Citizenship Behavior 소장
8 The Effect of Person-Environment (Organization, Supervisor, Coworker) Fit, on Organizational Citizenship Behavior and Performance, and the Mediating Effect of Justice 소장
9 A Study on the Effects of Fitness between Personal Value and Organizational Culture which Influences on the Customer Service's Quality 소장
10 The Effect of Person-Environment Fit on Organizational Effectiveness 소장
11 The Impact of Flight Crew`s Individual Fit on Customer Orientation : The Mediating Effect of Psychological Ownership 소장
12 empirical study on the effect of team-level person-organization fit and person-job fit on affective commitment, and the mediating effect of psychological empowerment 소장
13 Mediator of Job Satisfaction on the Relationship Between Person-Organization Fit and Customer Orientation 소장
14 Role of Humor and Trust in the Emotional Labor Workplace 소장
15 The Effects of Person-Organization Fit and Person-Job Fit on Organizational Effectiveness 소장
16 Organizational Justice, Firm-Employees Relationship, and Organizational Commitment with Moderating Effect of Pay Risk 소장
17 조선일보(2016년 01월 30일 기사), “[Weekly BIZ] 기계와 결합하라, 로봇보다 강한 인간 되려면,”http://biz.chosun.com/site/data/html_dir/2016/01/29/2016012901949.html?Dep0=twitter 미소장
18 뉴스토마토(2016년 03월 31일 기사), “정책금융, 제조업 비중 줄고 서비스업 지원 확대,”http://mtest.newstomato.com/readNews.aspx?no=640597 미소장
19 The use of person-organization fit in employment decision making: an assessment of its criterion-related validity. 네이버 미소장
20 Emotional Labor in Service Roles: The Influence of Identity 네이버 미소장
21 Positive organizational behavior: engaged employees in flourishing organizations 네이버 미소장
22 The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. 네이버 미소장
23 Hiring for the Organization, Not the Job 네이버 미소장
24 Blau, P. M. (1964), Exchange and Power in Social Life, Transaction Publishers. 미소장
25 Byrne, B. M. (2001), Structural Equation Modeling with Amos: Basic Concepts, Applications, and Programming, Mahwah, NJ: Lawrence Erlbaum. 미소장
26 The convergent and discriminant validity of subjective fit perceptions. 네이버 미소장
27 Improving Interactional Organizational Research: A Model of Person-Organization Fit 네이버 미소장
28 Edwards, J. R. (1991), “Person-Job Fit: A Conceptual Integration, Literature Review, and Methodological Critique,” International Review and Industrial and Organizational Psychology, Vol.6, pp.283-357. 미소장
29 Perceived organizational support. 네이버 미소장
30 An empirical test of the Herzberg two-factor theory. 네이버 미소장
31 The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment 네이버 미소장
32 The Attitude-Behavior Linkage in Behavioral Cascades 네이버 미소장
33 The Dynamic Relationships of Work Affect and Job Satisfaction with Perceptions of Fit 네이버 미소장
34 A quantitative review of the relationship between person–organization fit and behavioral outcomes 네이버 미소장
35 Methodological Issues in Cross‐Sectional and Panel Estimates of the Human Resource‐Firm Performance Link 네이버 미소장
36 Toward a Multidimensional Theory of Person-Environment Fit 네이버 미소장
37 Measurement of job and work involvement. 네이버 미소장
38 Person–organization fit and employee outcomes: test of a social exchange model 네이버 미소장
39 PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS 네이버 미소장
40 CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT 네이버 미소장
41 Lauver, K. J. and A. Kristof-Brown (2001), “Distinguishing between Employees' Perceptions of Person-Job and Person-Organization Fit,” Journal of Vocational Behavior, Vol.59, pp.454-470. 미소장
42 Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior: The Target Similarity Model† 네이버 미소장
43 A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes 네이버 미소장
44 The effects of positive affect, person-job fit, and well-being on job performance 네이버 미소장
45 A Relational Model of Authority in Groups 네이버 미소장
46 Person-organization fit and work-related attitudes and decisions: examining interactive effects with job fit and conscientiousness. 네이버 미소장
47 A LONGITUDINAL INVESTIGATION OF THE RELATIONSHIPS BETWEEN JOB INFORMATION SOURCES, APPLICANT PERCEPTIONS OF FIT, AND WORK OUTCOMES 네이버 미소장
48 Getting newcomers engaged: the role of socialization tactics 네이버 미소장
49 Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study 네이버 미소장
50 THE PEOPLE MAKE THE PLACE 네이버 미소장
51 Social and Economic Exchange: Construct Development and Validation 네이버 미소장
52 A meta-analysis of relations between person–organization fit and work attitudes 네이버 미소장