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목차
개인-직무 적합도 및 개인-조직 적합도와 고객접점 종업원의 행동 간의 관계 = (The)Relationships among Person-Organization Fit, Person-Job Fit, and Employees' Behavior in Customer-contacted Functions : The Search for Mediation Mechanisms : 매개경로에 대한 탐색 / 류성민 1
목차 1
I. 서론 2
II. 이론적 배경 및 연구가설 4
III. 연구방법 13
IV. 분석결과 17
V. 결론 및 토론 24
참고문헌 28
Abstract 33
| 번호 | 참고문헌 | 국회도서관 소장유무 |
|---|---|---|
| 1 | A Study on the Determinants of Person-Organization Fit | 소장 |
| 2 | A Study on the Service Quality Factor of Service Supplier in Gas Station | 소장 |
| 3 | Perceived Person-Job Fit and Task and Contextual Performance : The Moderating Effects of Task Significance and Autonomy ![]() |
미소장 |
| 4 | Effects of Leaders’Participative Decision Making on Employees’Creative Behavior and Performance:Focusing on the Role of Psychological Empowerment and Job Involvement | 소장 |
| 5 | The Relationship between person-organizational culture fit and customer service quality | 소장 |
| 6 | Exploring the impacts of person-job fit (P-J Fit) and person–organization fit (P-O Fit) on organizational outcomes : With a focus on the mediating effects of interpersonal and organizational trust | 소장 |
| 7 | Relationship of Personal and Organizational Value with Job Performance : The Mediating Role of Organizational Commitment and Organizational Citizenship Behavior | 소장 |
| 8 | The Effect of Person-Environment (Organization, Supervisor, Coworker) Fit, on Organizational Citizenship Behavior and Performance, and the Mediating Effect of Justice | 소장 |
| 9 | A Study on the Effects of Fitness between Personal Value and Organizational Culture which Influences on the Customer Service's Quality | 소장 |
| 10 | The Effect of Person-Environment Fit on Organizational Effectiveness | 소장 |
| 11 | The Impact of Flight Crew`s Individual Fit on Customer Orientation : The Mediating Effect of Psychological Ownership | 소장 |
| 12 | empirical study on the effect of team-level person-organization fit and person-job fit on affective commitment, and the mediating effect of psychological empowerment | 소장 |
| 13 | Mediator of Job Satisfaction on the Relationship Between Person-Organization Fit and Customer Orientation | 소장 |
| 14 | Role of Humor and Trust in the Emotional Labor Workplace | 소장 |
| 15 | The Effects of Person-Organization Fit and Person-Job Fit on Organizational Effectiveness | 소장 |
| 16 | Organizational Justice, Firm-Employees Relationship, and Organizational Commitment with Moderating Effect of Pay Risk | 소장 |
| 17 | 조선일보(2016년 01월 30일 기사), “[Weekly BIZ] 기계와 결합하라, 로봇보다 강한 인간 되려면,”http://biz.chosun.com/site/data/html_dir/2016/01/29/2016012901949.html?Dep0=twitter | 미소장 |
| 18 | 뉴스토마토(2016년 03월 31일 기사), “정책금융, 제조업 비중 줄고 서비스업 지원 확대,”http://mtest.newstomato.com/readNews.aspx?no=640597 | 미소장 |
| 19 | The use of person-organization fit in employment decision making: an assessment of its criterion-related validity. ![]() |
미소장 |
| 20 | Emotional Labor in Service Roles: The Influence of Identity ![]() |
미소장 |
| 21 | Positive organizational behavior: engaged employees in flourishing organizations ![]() |
미소장 |
| 22 | The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. ![]() |
미소장 |
| 23 | Hiring for the Organization, Not the Job ![]() |
미소장 |
| 24 | Blau, P. M. (1964), Exchange and Power in Social Life, Transaction Publishers. | 미소장 |
| 25 | Byrne, B. M. (2001), Structural Equation Modeling with Amos: Basic Concepts, Applications, and Programming, Mahwah, NJ: Lawrence Erlbaum. | 미소장 |
| 26 | The convergent and discriminant validity of subjective fit perceptions. ![]() |
미소장 |
| 27 | Improving Interactional Organizational Research: A Model of Person-Organization Fit ![]() |
미소장 |
| 28 | Edwards, J. R. (1991), “Person-Job Fit: A Conceptual Integration, Literature Review, and Methodological Critique,” International Review and Industrial and Organizational Psychology, Vol.6, pp.283-357. | 미소장 |
| 29 | Perceived organizational support. ![]() |
미소장 |
| 30 | An empirical test of the Herzberg two-factor theory. ![]() |
미소장 |
| 31 | The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment ![]() |
미소장 |
| 32 | The Attitude-Behavior Linkage in Behavioral Cascades ![]() |
미소장 |
| 33 | The Dynamic Relationships of Work Affect and Job Satisfaction with Perceptions of Fit ![]() |
미소장 |
| 34 | A quantitative review of the relationship between person–organization fit and behavioral outcomes ![]() |
미소장 |
| 35 | Methodological Issues in Cross‐Sectional and Panel Estimates of the Human Resource‐Firm Performance Link ![]() |
미소장 |
| 36 | Toward a Multidimensional Theory of Person-Environment Fit ![]() |
미소장 |
| 37 | Measurement of job and work involvement. ![]() |
미소장 |
| 38 | Person–organization fit and employee outcomes: test of a social exchange model ![]() |
미소장 |
| 39 | PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS ![]() |
미소장 |
| 40 | CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT ![]() |
미소장 |
| 41 | Lauver, K. J. and A. Kristof-Brown (2001), “Distinguishing between Employees' Perceptions of Person-Job and Person-Organization Fit,” Journal of Vocational Behavior, Vol.59, pp.454-470. | 미소장 |
| 42 | Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior: The Target Similarity Model† ![]() |
미소장 |
| 43 | A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes ![]() |
미소장 |
| 44 | The effects of positive affect, person-job fit, and well-being on job performance ![]() |
미소장 |
| 45 | A Relational Model of Authority in Groups ![]() |
미소장 |
| 46 | Person-organization fit and work-related attitudes and decisions: examining interactive effects with job fit and conscientiousness. ![]() |
미소장 |
| 47 | A LONGITUDINAL INVESTIGATION OF THE RELATIONSHIPS BETWEEN JOB INFORMATION SOURCES, APPLICANT PERCEPTIONS OF FIT, AND WORK OUTCOMES ![]() |
미소장 |
| 48 | Getting newcomers engaged: the role of socialization tactics ![]() |
미소장 |
| 49 | Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi-Sample Study ![]() |
미소장 |
| 50 | THE PEOPLE MAKE THE PLACE ![]() |
미소장 |
| 51 | Social and Economic Exchange: Construct Development and Validation ![]() |
미소장 |
| 52 | A meta-analysis of relations between person–organization fit and work attitudes ![]() |
미소장 |
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