제1장 인적자원관리의 개념과 접근법, 환경의 변화
ㅣ Point 1 ㅣ 인적자원관리의 패러다임(Paradigm)······························································· 14
ㅣ Point 2 ㅣ HR이론의 발전：과학적 관리법, 인간관계론, 행동과학적 접근···························· 18
ㅣ Point 3 ㅣ 4차 산업 혁명과 기그 근로자(Gig Worker), 인력확보의 변화 방향····················· 22
ㅣ Point 4 ㅣ 4차 산업 혁명이 노동수요과 노동공급에 미치는 영향 및 플랫폼 노동················· 25
ㅣ Point 5 ㅣ 디지털 인적자원관리와 HR Analytics / 조직민첩성··········································· 29
ㅣ Point 6 ㅣ 인적자원관리의 발전단계와 한국의 HR··························································· 32
ㅣ Point 7 ㅣ 전략계획과 인적자원관리의 연계 / 전략경영 프로세스······································· 36
ㅣ Point 8 ㅣ 유형과 인적자원관리···················································································· 40
ㅣ Point 9 ㅣ HRM의 접근방법：보편론, 상황론, 구성(형태)론··············································· 44
ㅣ Point 10 ㅣ Miles & Snow의 전략유형：공격형, 방어형, 분석형 전략 등····························· 49
ㅣ Point 11 ㅣ 마이클 포터의 경쟁전략과 인적자원관리························································· 53
ㅣ Point 12 ㅣ 전략적 상황이론과 자원기반관점(RBV)의 비교·················································· 55
ㅣ Point 13 ㅣ 조직수명주기와 인적자원관리········································································ 57
ㅣ Point 14 ㅣ 고령화시대의 인적자원관리··········································································· 62
ㅣ Point 15 ㅣ 직장 내 성희롱···························································································· 68
ㅣ Point 16 ㅣ IT기업의 경영전략과 HR전략 검토·································································· 72

제2장 채용관리(인적자원관리, 모집, 선발)
ㅣ Point 17 ㅣ 채용의 변화방향과 EVP, 그리고 채용절차법···················································· 78
ㅣ Point 18 ㅣ 인적자원계획：HR Rrcruitment Process의 시작··············································· 84
ㅣ Point 19 ㅣ Recruitment와 P-O fit, P-j fit 등의 문제들····················································· 88
ㅣ Point 20 ㅣ 고용브랜드와 EVP························································································ 95
ㅣ Point 21 ㅣ 선발 관련 이론적 정리와 온보딩···································································· 98
ㅣ Point 22 ㅣ 선발의사결정시 AI의 활용 / 선발의사결정의 오류··········································· 102
ㅣ Point 23 ㅣ 면접(Interview)의 새로운 유형들：BEI, 상황면접, 역량기반면접························ 107
ㅣ Point 24 ㅣ 조직사회화와 심리적 계약··········································································· 113

제3장 직무기반 HR과 역량기반 HR
ㅣ Point 25 ㅣ 직무 관련 개념들 및 직무의 특징································································ 118
ㅣ Point 26 ㅣ 직무분석의 내용 / 직무주의와 역량주의························································ 121
ㅣ Point 27 ㅣ 직무분석의 개념, 절차, 최근 변화방향·························································· 125
ㅣ Point 28 ㅣ 속인주의와 직무주의의 비교/분석 ①···························································· 129
ㅣ Point 29 ㅣ 속인주의와 직무주의의 비교/분석 ②···························································· 136
ㅣ Point 30 ㅣ 전통적인 직무와 팀 직무 비교····································································· 143
ㅣ Point 31 ㅣ 직무분석 및 직무평가의 기법 / 내로우밴드와 브로드밴드································ 147
ㅣ Point 32 ㅣ 직무분석의 한계 및 역량 개념의 대두·························································· 154
ㅣ Point 33 ㅣ 직무설계에 관한 여러 접근방식 / 사회ㆍ기술시스템이론································· 157
ㅣ Point 34 ㅣ 직무설계 관련 ①：직무순환(Job Rotation), 직무특성모형(JCM)······················· 160
ㅣ Point 35 ㅣ 직무설계 관련 ②：원격근무와 교대제 근무··················································· 164
ㅣ Point 36 ㅣ 직무설계 관련 ③：잡 크래프팅(Job Crafting)················································ 168
ㅣ Point 37 ㅣ 직무설계 관련 ④：엔데믹(Endemic) 시대의 직무설계 등································ 172

제4장 성과관리와 평가관리
ㅣ Point 38 ㅣ 성과관리에 대한 인식의 변화······································································ 178
ㅣ Point 39 ㅣ 상대평가와 절대평가 / MBO / 다면평가 등··················································· 182
ㅣ Point 40 ㅣ OKR과 KPI 비교 분석················································································· 188
ㅣ Point 41 ㅣ 성과관리：기대이론의 적용, 오염과 결핍 / BARS 등의 기법들························· 192
ㅣ Point 42 ㅣ BSC에 대한 정리：4가지 관점, 전략지도, KPI················································ 199

제5장 교육훈련과 인적자원개발, 경력관리
ㅣ Point 43 ㅣ 교육훈련의 새로운 방식(유형)들··································································· 204
ㅣ Point 44 ㅣ 코칭과 멘토링 / 직무순환, 전문가제도, 승계계획············································ 208
ㅣ Point 45 ㅣ Holland와 Kristof-Brown의 경력관련 이론 검토············································· 211
ㅣ Point 46 ㅣ 경력경로 / 경영환경의 변화와 심리적 계약··················································· 216
ㅣ Point 47 ㅣ AMO모델과 HR정책 / 심리적 계약의 개념, 특성과 HR정책····························· 221
ㅣ Point 48 ㅣ 심리적 계약의 변화방향 / 심리적 계약 위반·················································· 226
ㅣ Point 49 ㅣ 경력개발 관련 이론 검토············································································ 229
ㅣ Point 50 ㅣ 전통적 경력과 무경계 경력 / 경력개발 프로그램············································ 235
ㅣ Point 51 ㅣ Brousseau 등의 다중경력경로(multiple career concept model)······················· 239
ㅣ Point 52 ㅣ 고용환경의 변화와 심리적 계약 / 새로운 경력유형의 대두······························ 242
ㅣ Point 53 ㅣ 이중경력의 문제 검토················································································· 248
ㅣ Point 54 ㅣ 경력성공과 경력정체·················································································· 250
ㅣ Point 55 ㅣ 탤런트 매니지먼트(TM)에 대한 이론적 검토·················································· 254
ㅣ Point 56 ㅣ 승진관리에 대한 총괄적 이해······································································ 260
ㅣ Point 57 ㅣ 승진제도 유형의 새로운 접근······································································ 263

제6장 임금과 복리후생
ㅣ Point 58 ㅣ Belcher의 보상에 대한 거래차원 5가지························································· 270
ㅣ Point 59 ㅣ 속인주의 vs 직무주의 관점에서의 임금체계··················································· 272
ㅣ Point 60 ㅣ 연공급, 직무급, 직능급 등에 대한 검토························································· 276
ㅣ Point 61 ㅣ 임금피크제의 내용, 문제점, 그리고 직무(재)설계············································ 279
ㅣ Point 62 ㅣ 임금피크제의 발생배경, 유형, 내적 적합성(internal fit) 등······························ 283
ㅣ Point 63 ㅣ 전통적 직무급과 브로드밴딩의 검토····························································· 286
ㅣ Point 64 ㅣ 브로드밴딩과 기술급에 대한 검토································································ 294
ㅣ Point 65 ㅣ 역할급에 대한 이론적 검토········································································· 298
ㅣ Point 66 ㅣ 역량주의 인적자원관리와 역량급·································································· 301
ㅣ Point 67 ㅣ 임금구조의 설계：직무급과 관련하여···························································· 309
ㅣ Point 68 ㅣ 임금분산(임금격차) 등에 대한 검토······························································ 315
ㅣ Point 69 ㅣ 스톡옵션과 스톡그랜트 그리고 대리인 이론··················································· 319
ㅣ Point 70 ㅣ 개인 기준 성과급, 집단 기준 성과급, 조직 수준 성과급·································· 323
ㅣ Point 71 ㅣ 임금공정성에 관한 이론적 분석 및 최근 이슈················································ 327
ㅣ Point 72 ㅣ 보상철학 / 경영전략과 보상전략의 연계························································ 330
ㅣ Point 73 ㅣ 개인 성과급과 집단 성과급의 검토······························································· 333
ㅣ Point 74 ㅣ 성과임금의 이론적 배경：동기부여 이론 관련················································ 337
ㅣ Point 75 ㅣ 대리인 이론과 토너먼트 이론의 검토···························································· 342
ㅣ Point 76 ㅣ 복리후생：법정복리후생 / 홀리스틱복리후생·················································· 345
ㅣ Point 77 ㅣ 선택적 복리후생제도·················································································· 349
ㅣ Point 78 ㅣ 근로자지원프로그램(EAP)에 대한 분석 ①······················································ 353
ㅣ Point 79 ㅣ 근로자지원프로그램(EAP)에 대한 분석 ②······················································ 356

제7장 유지관리 및 이직관리
ㅣ Point 80 ㅣ 재량적 근로시간제에 대한 분석··································································· 362
ㅣ Point 81 ㅣ 재택근무제와 하이브리드 근무제·································································· 366
ㅣ Point 82 ㅣ 직무수행공간(장소)의 변경을 통한 직무재설계··············································· 373
ㅣ Point 83 ㅣ 스마트워크(Smart Work)에 대한 전반적 검토················································ 378
ㅣ Point 84 ㅣ 이직과 총보상 / 직무배태성········································································ 385
ㅣ Point 85 ㅣ 자발적 이직의 관리와 유지(Retention) 전략·················································· 388
ㅣ Point 86 ㅣ 경영권 그리고 지도와 징계········································································· 393
ㅣ Point 87 ㅣ 저성과자 인적자원관리··············································································· 398
ㅣ Point 88 ㅣ 다운사이징의 개념, 유형, 프로세스 등·························································· 402

제8장 고용(노사)관계론, 글로벌인적자원관리, ETC
ㅣ Point 89 ㅣ 노동조합의 임금효과 / 노동조합의 두 얼굴··················································· 410
ㅣ Point 90 ㅣ 산별교섭체제에 대한 분석：기업별 노조와의 비교·········································· 413
ㅣ Point 91 ㅣ 노조화 이론 / 노조화 방지전략 등에 대한 분석············································· 417
ㅣ Point 92 ㅣ Walton과 Mckersie의 노사협조모델 / 의사결정참가제도의 유형······················· 424
ㅣ Point 93 ㅣ 이른바 “일터혁신”과 고성과작업시스템(HPWS)·············································· 428
ㅣ Point 94 ㅣ 경영참가：의사결정참가를 중심으로····························································· 429
ㅣ Point 95 ㅣ 새로운 노동조합의 등장：준(準) 노조의 대두················································· 433
ㅣ Point 96 ㅣ 고성과작업시스템(HPWS)에 대한 검토·························································· 436
ㅣ Point 97 ㅣ 고성과 인적자원관리：HPWS와 AMO모델 등················································ 440
ㅣ Point 98 ㅣ 글로벌 인적자원관리의 검토········································································ 446
ㅣ Point 99 ㅣ 외국인 근로자 인적자원관리········································································ 451
ㅣ Point 100 ㅣ 외국인 고용허가제 분석············································································ 456