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Introduction/Don Tapscott=vii

Part I. The Changing Nature of Value=1

1. The Coming Knowledge-Based Business/Stan Davis;Jim Botkin=3

2. Strategy and the New Economics of Information/Philip B. Evans;Thomas S. Wurster=13

3. Exploiting the Virtual Value Chain/Jeffrey F. Rayport;John J. Sviokla=35

Part II. Whither the Firm?=53

1. The Dawn of the E-Lance Economy/Thomas W. Malone;Robert J. Laubacher=55

2. The Real Virtual Factory/David M. Upton;Andrew McAfee=69

3. Developing Products on Internet Time/Marco Iansiti;Alan MacCormack=91

4. Trust and the Virtual Organization/Charles Handy=107

5. Predators and Prey:A New Ecology of Competition/James F. Moore=121

Part III. The Customer in a Network Economy=143

1. Real-Time Marketing/Regis McKenna=145

2. The Coming Battle for Customer Information/John Hagel III;Jeffrey F. Rayport=159

3. The Real Value of On-Line Communities/Arthur Armstrong;John Hagel III=173

4. Making Business Sense of the Internet/Shikhar Ghosh=187

Executive Summaries=205

About the Contributors=215

Index=221

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In one of the first in-depth studies to focus on minorities who have made it to the top, Breaking Through examines the crucial connection between corporate culture and the advancement of people of color. American companies may tout their equal opportunity initiatives, but with 95% of all executive-level positions in the United States held by white males, most of these programs clearly fall far short of their goals when it comes to diversifying upper management. Yet, even in the face of such overwhelming odds, some minority executives do break through to the highest leadership ranks. What can we learn from these success stories? The often surprising conclusions drawn by authors Thomas and Gabarro represent important milestones both for the study of organizational practice and for minorities planning their own course of professional achievement. Here are the determining factors--both individual and organizational--that correspond to the advancement of minority executives to the highest levels.

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