영문목차

FULL PAPERS

Remote Control for Videoconferencing/Marcia Perry;Deborah Agarwal=1

Three Challenges of Organizational Memory Information Systems Development/Fons Wijnhoven;Kees van Slooten=6

Costing IS Services-Avoiding the Sting in the Tail/Graeme Altmann;Gweneth Norris;Matthew Pigdon=11

Disaster Recovery Planning by Health Maintenance Organizations:The Role of Business Impact Analysis and Testing/Kakoli Bandyopadhyay=16

Client／Server and the Knowledge Directory:A Natural Relationship/Stuart Galup;Ronald Dattero=21

Internet Payment Mechanisms:Acceptance and Control Issues/Ulric Gelinas;Janis Gogan=24

Using Expert System Technology for New Venture Strategy Planning/Dorothy Dologite;Robert Mockler;Marc Gartenfeld=29

ERP Implementations:The Role of Implementation Partners and Knowledge Transfer/Marc Haines;Dale Goodhue=34

An Advanced Course in Application Programming and Design/Cecil Schmidt=39

An Evaluation Measure for Query Processing in CBIR Systems/S. Nepal;M.V. Ramakrishna=41

Deploying the Business Case to Reduce the Risk of Large Scale Data Warehousing/Reinhard Jung;Stefan Schwarz=46

Data Warehouse Schemas:A Software Engineering Approach Towards an Efficient Modeling of Complex, Dynamic Conceptual Schemes/Reinhard Jung;Robert Winter=51

Exploring the Role of Expectations in Defining Stakeholder's Evaluations of IS Quality/Carla Wilkin;Bill Hewett;Rodney Carr=56

Approaches to a Decentralized Architecture for an Electronic Market-A Study for the Air Cargo Business/Freimut Bodendorf;Stefan Reinheimer=62

Teaching Information Systems Policy:Electronic Sophism?/David Banks=68

The Politics of IRM:Lessons from Communism/Damir Kalpic;Elizabeth Boyd=72

Pre-teaching Technical Vocabulary in an Introductory Information Systems Course:An Experiment Involving Non-native Speakers of English/Hazel Chan=74

Using Lotus Learning Space to Enhance Student Learning of Data Communications/Michael Dixon;Tanya McGill;Johan Karlsson=79

Software Piracy:Are Robin Hood and Responsibility Denial at Work?/Susan Harrington=83

Deception and Reality:A Challenge for the Information and Knowledge Management Function/W. Hutchinson;M. Warren=88

Bridging the Gap Between Hard and Soft Information Genres/Anne Karjalainen;Airi Salminen=92

A Process Model for Certification of Product and Process/Hareton Leung;Vincent Li=96

Re-engineering the Role of the Internal Auditor in ERP Solutions/Haider Madani=103

User Developed Applications:Can End users Assess Quality?/Tanya McGill=106

The Innovation Link Between Organisation Knowledge and Customer Knowledge/Helen Mitchell=112

Coping with 'Requirements-Uncertainty':The Theories-of-Action of Experienced IS Project Managers/Tony Moynihan=116

Handling Large Databases in Data Mining/M. Mehdi Owrang O.=121

Development and Testing of an Instrument for Measuring the User Evaluations of Information Technology in Health Care/Parag Pendarkar;Mehdi Khosrowpour;James Rodger=126

Modelling Molecular Biological Information:Ontologies and Ontological Design Patterns/Jacqueline Renee Reich=130

EMC-A Modeling Method for Developing Web-based Applications/Peter Rittgen=135

Crossing the Gap from Design to Implementation in Web-Application Development/Christian Segor;Martin Gaedke=141

Size and Culture as Determinants of IT Strategy in International Supply Chain Management/Barry Shore=148

An Internet Based Architecture Satisfying the Distributed Building Site Metaphor/Fabien Costantini;Antoine Sgambato;Christian Toinard;Nicolas Chevassus;Francois Gaillard=151

Reconfiguration in Tightly-Coupled Conferencing Environments/Dirk Trossen;Wolf-Christian Eickhoff=156

Identifying Business Components Using Conceptual Models/Klement Fellner;Klaus Turowski=161

Evaluating an ISD Methodology for Software Packages/Kees van Slooten;Marcel Bruins=166

Conceptual Modeling of Large Web Sites/Bernhard Strauch;Robert Winter=172

Monitoring of DICOM Patient Cases Using CORBA/Dongsong Zhang;Colin Cole;Lina Zhou=178

A Flexible Framework for the Knowledge-Based Generation of Multimedia Presentations/Katja Reinhardt;Heidrun Schumann;Bodo Urban=183

Organizational Learning by "Segmented Networks":Breeding Variations and Similarities Together-What is Optimum?/Bishwajit Choudhary=188

Organizational Controls as Enablers and Constraints in Successful Knowledge Management Systems Implementation/Yogesh Malhotra=192

Behind the Celtic Tiger:Key Issues in the Management of Information Technology in Ireland in the Late 1990s/Joseph McDonagh;Andrew Harbison=197

Computer Mediated Communication in Universities and Further Education Establishments-A Comparison of Use and Utility/Elayne Coakes;Dianne Willis=202

A Systemic Approach to Define Agents/Andy Cheung;Stephen Chan=207

The Journey to IS Organizational Maturity:A Case Study of a CMM Level 3 IS Organization/Kay Nelson;Mari Buche;Mehdi Ghods=212

Old Dogs and New Tricks:Retraining Legacy Programmers in Object Oriented Technology/H. James Nelson;Deb Armstrong=217 Video Performance in Java/Mark Claypool;Tom Coates;Shawn Hooley;Eric Shea;Chris Spellacy=222

Business Process Reengineering is Not Just for Businesses But is Also for Governments:Lessons from Singapore's Reengineering Experience/K. Pelly Periasamy=226

Strategic Human Resource Allocatin for an Internal Labor Market:A Human Resource Forecasting Model for the Royal Netherlands Navy/Wilfred Geerlings;Alexander Verbraeck;John van Beusekom;Ron de Groot;Gino Damen=231

Recognizing Bounds of Context Change in On-Line Learning/Helen Kaikova;Vagan Terziyan;Borys Omelayenko=236

Activity Theory as a Theoretical Foundation for Information Systems Research/George Ditsa;Joseph Davis=240

Visualizing Legal Systems for Information Retrieval/Virpi Lyytikainen;Pasi Tiitinen;Airi Salminen=245

Rapid Video Browsing on a VCR Using a TV Set-top box/Anand Balachandran;P. Venkat Rangan=250

Linking IT Impact on Productivity to the Bottom Line With a Simple Model/Mohan Rao=255

Use of Collaborative Technologies in Distributed Work:A Case Study/France Belanger;Kelly Hilmer=259

The Supply Side of Knowledge Management/Akhilesh Chandra=264

Artificial Intelligence in an Ecological Application/M.L. Hines;J. Pang;C. Butterfield=265

Enforcing Modeling Guidelines in an ORDBMS-Based UML Repository/N. Ritter;H.P. Steiert=269

The BtripleE Framework:Measuring the Value of Information Technology Han T.M. van der=274

The Practice of Information Resource Management in Australian Government Organisations/Richard Potger;Grahan Pervan=279

Adding Alternative Access Paths to Abstract Data Types/Xavier Franch;Jordi Marco=283

A Conceptual Model Toward a Flexible OSS Coordination Structure/Youngjin Kim;Yongbeom Kim=288

Connectionist Models for Tracing User-Task Profiles/Qiyang Chen;John Wang;Qiang Tu=292

The Ideology of the Information Wave/Andrew Targowski;Omar Khalil=295

Overcoming Barriers in the Planning of a Virtual Library:Recognising Organisational and Cultural Change Agents/Ardis Hanson=299

EE-Cat:Extended Electronic Catalog for Dynammic and Flexible Electronic Commerce/Jihye Jung;Dongkyu Kim;Sang-goo Lee;Chisu Wu,;Kapsoo Kim=303

A Method to Determine the Fraction of the Scientific Literature Within a Domain That is Available on the World Wide Web/Ketil Pertstrup=308

An Empirical Study of Knowledge and Organisations/Andrew Doswell;Vivien Reid=312

Organization on Intranet-An Agent Based Approach/Urs Hengartner;Elisabeth Maier;Christos Kefos;Lutz Richter;Reinhard Riedl;Martina Klose;Ulrike Lechner;Olga Miler;Beat Schmid=316

The Knowledge Medium-A Conceptual Framework for the Design and Implementation of a Platform Supporting the Community of AIDS Researchers and Practitioners/Rolf Grntterr;Katarina Stanoevska-Slabeva;Walter Fierz=320

Supporting Organizational Knowledge Management with Agents/Prashant Pai;L.L. Miller;Vasant Honavar;Johnny Wong;Sree Nilakanta=325

European Electronic Service Infrastructure Building-Drifting into the Future?/Ake Gronlund=330

Development of a Distant Education Internet-Based Foundation Course for the MBA Program/James LaBarre;E. Vance Wilson=334

A Comparative Assessment of the Costs, Benefits and Risks of Tracking Stock Prices with Intelligent Agents as Compared to Traditional Investing/Patrick Doran;M. Khristian Mcalister;James Floody=337

A Structure- and Content-based Multimedia Information Retrieval System for XML Documents/Du-Seok Jin;Jeong-Jae Lee;Jaewoo Chang=342

Designing Multilingual Electronic Catalogs/Aryya Gangopadhyay;Zhensen Huang=347

Web-based Learning:Is It Working? A Comparison of Student Performance and Achievement in Web-based Courses and Their In-classroom Counterparts/Kathryn Marold;Gwynne Larsen;Abel Moreno=350

The Noise Factor:Irrelevant Search Results on the World Wide Web/Wendy Lucas=354

Research on IS／IT Investment Evaluation and Benefits Realization in Australia/Chad Lin;Grahan Pervan;Donald McDermid=359

Modeling of Coordinated Planning and Allocation of Resources/Alexey Bulatov;Atakan Kurt=363

Evaluation of Electronic Commerce Adoption with SMEs/Alessandro Antonelli;Aurelio Ravarini;Marco Tagliavini=367

ICT Diffusion and Strategic Role within Italian SMEs/Giacomo Buonanno;Stefano Gramignoli;Aurelio Ravarini;Marco Tagliavini Donatella Sciuto=373

Evaluating Evolutionary Information Systems/Nandish Patel=379

Outline of a Design Tool for Analysis and Visual Quality Control of Urban Environments/Predrag Sidjanin;Waltraud Gerhardt=384

Measuring Information Health:A Planning and Evaluation Tool to Support IRM Practice/Daniel Moody=388

A Conceptual Modal of Collaborative Information Seeking/Ric Jentzsch;Paul Prekop=393

Implementing Practical Metrics in an Outsourcing Environment/Eugene McGuire;Karen McKeown=398

The Web, the Spider and the Fly:A Cuationary Tale for SMEs Going Online/Shirley Bode;Janice Burn=402

SM e-business:Strategies for Success/Emmanuel Tetteh;Janice Burn=408

Impacts of Software Agents in eCommerce Systems on Customer's Loyalty and on Behavior of Potential Customers/Juergen Seitz;Eberhard Stickel;Krzysztof Woda=410

Establishing a Telecommunications and Networking Technology B.S. Degree/Julie Mariga=415

Toward an Understanding of the Behavioral Intention to Use a Groupware Application/Yining Chen;Hao Lou=419

A Method to Ease Schema Evolution/Lex Wedemeijer=423

Knowledge Management Systems:Using Technology to Enhance Organizational Learning/Richard Morse=426

Automatic Generation of Requirement Scenarios/Gyeung-min Kim;Rohae Myung=430

Design Patterns in Architectures Based on Use Cases/Alfredo Matteo;Christian Metzner=434

Modeling the Bullwhip Effect in Supply Chains Using a Group Problem Solving Approach/Qing Cao;Kong Siau=437

A Study of Web Users' Waiting Time/Fui Hoon Nah=439

The Influence of Experience, Culture and Spatial Visualization Ability on users' Attitudes and Anxiety Towards Computer Use/Pieter Blignaut;Theo McDonald;Janse Tolmie=442

The Swiss Telecommunication Market after Liberalization/Katarina Stanoevska-Slabeva=446

Concept Acquisition Modeling for E-commerce Ontology/Maria Lee;Kwang Mong Sim;Paul Kwok=450

Dimensions of Service Quality in the Virtual World:Implications for Extranets/Beverley Hope;Kenneth Cody=454 Using Collaboration Technologies to EnableIndustry-University Course Partnerships:An Action Research Study/Ned Kock;Camille Auspitz;Brad King=457

Information Technology for Knowledge Management in China/Michelle Fong=462

Knowledge Management in U.S. Federal Government Organizations:Can It Work?/J. Judah Buchwalter=465

Process Model for Round-trip Engineering with Relational Database/Leszek Maciaszek=468

UML Dialect for Designing Object-Relational Databases/Leszek Maciaszek;Kin-Shing Wong=473

Semantic Video Modeling & View Transformation/Lilac Al Safadi;Janusz Getta=478

Applying the Concurrence Concept for Solving Re-scheduling Problems in Software Project Development/Ho-Leung Tsoi;Terry Rout=482

A Survey of Spatial Data Mining Methods Databases and Statistics Point of Views/Karine Zeitouni=487

The Importance of Having a Multidimensional View of IT-End User Relationships for the Successful Restructuring of IT Departments/A.C. Leonard=492

Group Decision Making, Technology and National Culture-A Qualitative Approach/Nasrin Rahmati=496

Data Conceptual Modelling through Natural Language:Identification and Validation of Relationship Cardinalities/Paloma Martinez;Adoracion de Miguel;Dolores Cuadra;Carlos Nieto;Elena Castro=500

From Lackey to Leader:The Evolution of the Librarian in the Age of the Internet/Jennifer Croud;Michael Manning;Janine Schmidt=505

An Overview of Agent Technology and Its Application to Subject Management/Paul Darbyshire;Glenn Lowry=509

Virtuality-Real or Imagined? The Messy Boundaries of Cyberspace/Andrew Wenn=513

Interacting with Customers on the Internet:Developing a Model for Small Businesses/Stephen Burgess;Don Schauder=517

Environmental Management Information Systems:EMS Records and Metadata-Based Environmental Information Management/Hans-Knud Arndt;Mario Christ;Oliver Gunther=522

Implementing Knowledge Management:Issues for Managers/Charles A. Snyder;Larry Wilson=527

Web-based Knowledge Management/Ruidong Zhang=531

A Recursive Approach to Software Development/Shirley Becker;Alan Jorgensen=535

A Web Usability Assessment Model and Automated Toolset/Shirley Becker;Anthony Berkemeyer;Natalie Roberts=538

An Action Learning Approach for the Development of Technology Skills/Richard Peterson=542

Supporting At-Distance Students Through an Internet-Based Advising System/E. Vance Wilson;Kris Larsen;Steven Sheetz=545

Software Process Models are Software Too:A Domain Class Model for Software Process Models/Daniel Turk;Vijay Vaishnavi=548

Inspecting Spain Unsolicited Communications on the Internet/Ellen Foxman;William Schiano=551

A Conceptual Model for E-Commerce Curriculum Design and Development/Linda Knight;Susy Chan=555

Information Security for Libraries/Gregory Newby=558

An Exploratory Study of Internet Auction Business Models/Meng Su;Qing Hu=561

Use and Reuse of Association Rules in an OLAP Environment/H. Gunzel;J. Albrecht;W. Lehner=566

Intelligent Software Agents in Electronic Commerce:A Socio-Technical Pespective/Mahesh Raisinghani;Chris Klassen;Lawrence Schkade=570

The Implementation of Electronic Network Systems in Japanese Firms/Toshio Mitsufuji=574

Current Information Security Protocols and an Outlook for the Future/L.J. Janczewski=578

Ad Hoc Virtual Teams:A Multi-disciplinary Framework and a Research Agenda/Guy Pare;Line Dube=582

2QCV2Q:A Model for Web Sites Design and Evaluation/Luisa Mich;Mariangela Franch=586

Supporting Connections Between Simulators and Databases/Ying Shu;Michael Arbib;Jim-Shih Liaw=590

Towards an Information Society in Egypt/Sherif Kamel=594

Software Development in Developing Countries:Framework for Analysis of Quality Initiatives/Syed Zahoor Hassan=597

Alignment of Collaboration Technology Adoption and Organizational Change Findings from five Case Studies/Bjorn Erik Munkvold=601

Human-Centred Methods in Information Systems:Boundary Setting and Methodological Choice/Steve Clarke;Brian Lehaney=605

Some Guidelines to Support the Selection of a Test Management Tool for Web-based Assessment/S. Valenti;A. Cucchiarelli;M. Panti=609

Real-World Learning of Information Resource Management/Dusan Lesjak;Miroslav Rebernik=614

From Object-Oriented Modeling to Agent-Oriented Modeling:An Electronic Commerce Application/Sooyong Park;Vijayan Sugumaran=618

An Integrated Model of EIS Use/Manal Elkordy=624

Nurturing Trust and Reactive Training:Essential Elements in ICT Diffusion Projects/David Tucker;Pascale de Berr-anger=628

Information Retrieval Using Collaborating Multi-User Agents/Elaine Ferneley=631

Emerging Research Themes in Global Information Management/R. Brent Gallupe;Felix B. Tan=636

MD5 Hash Function in Image Based Smart Card Security/Syed Rahman;Vicent Yew=640

An Object Oriented Architecture Model for International Information Systems? An Exploratory Study/Hans Lehmann=643

RESEARCH-IN-PROGRESS PAPERS

Knowledge Mapping:An Essential Part of Knowledge Management/Jay Liebowitz=650

A Model of a Computer Salary Calculation System in Poland/Wojciech Jurkowski=652

Knowledge Management Systems:A Case Study of RDCIS Laboratories/R.K. Jha;K.K. Mallik;R.N. Mukherjee=654

A General Analysis of the Impact of Electronic Commerce on Small Businesses and Entrepreneurships in the U.S./Yun Wang=657

A Comprehensive Approach to Teaching CS238(Visual Basic Programming/Yon Wang=660

Facilitating Workgroup Reliance in Virtual Teams:The Relative Advantage of Two Communications Techologies/Shaila Miranda=662

The Genetic Revolution:Ethical Implications for the 21st Century/Atefeh Sadri McCampbell;Linda Moorhead Clare=664

Security Risk Management Program Effectiveness:The Realities of Information Security Research/Andrew Kotulic=667

DeltaM-A Decision Support System for Individual Opinion Forming About Spatial Plans/Ir. Alexandra Tisma=669

A Simple Answer to IT Productivity Paradox/Ook Lee=672

A Decision Support Tool for Electric Utility Planning in Liberalised Energy Markets Under Environmental Constraints/Mathias Gobelt;Wolf Fichmer;Martin Dreher;Martin Wietschel;Otto Rentz=674

IS Education in the Now Millennium:Determining the Right Curriculum/Sanjeev Phukan;Ashok Ranchhod;T. Vasudavan=676

Supporting Learning as a Process of Knowledge Creation within Communities of Knowing/I.T. Hawryszkiewycz=678

Measurement of College Computer Literacy Course/Nancy Tsai;Thomas Hebert=681

College Student Research Strategies in an Electronic Age/Lora Robinson;Karen Thoms=683

Loading Without Bleeding:An Information Technology Case Study at Union Pacific Railroad/Uma Gupta;Randy Butler;Thomas Milner=685

Envisioning the Future:ICT Education for the 21st Century/Eli Cohen;Andrew Targowski=687

Structured Apprenticeship:Solution to the Management Information Technology Labor Shortage/Eli Cohen;Elizabeth Boyd=689

Clarifying Roles:The Use of Intelligent Agents in Knowledge Management/Bonnie Rubenstein-Montano=691

Ethical Perceptions Regarding the Use of Workplace Technology/Heidi Perreault=693

Critical Success Factors for Action in Innovative IT Projects/Camilla Kolsen de Wit=695

Component-Based ERP Design in a Distributed Object Environment/Bonn-Oh Kim;Ted Lee=697

A Course in Virtual Work/Christian Wagner=699

Sticking to the Basics:Information Technology at the Glue Factory/Charles Davis;Charlene Dykman=701

Combining Expressions and Speech in Talking Head Models/S.D. Scott;S.T. Leong;N.M. Brooke=707

Evaluation and Measurement of R&D Knowledge in the Engineering Sector/Kristina Wagner;Ilja Hauss=709

Applying Adult Learning Theory When Teaching Introduction to Computers to Female Inmates:Insights and Reflections/Judy Caouette;Susan Feather=712

IT and Management Decision Support in Two Different Economies:A Comparative Study/Rimvydas Skyrius;Charles Winer=714

Will Asian-Pacific Information Technologists Develop a New Way to Manage International Banking Swift Messages?/George Ballester=717

Ethics, Authenticity and Emancipation in Information Systems Development/Stephen Probert=719

Managing Dirty Data in Organizations:An Exploratory Case Study/Jodi Vosburg;Anil Kumar=721

Designing and Implementing an IT Evaluation Program/Han T.M. van der Zee=723

Development and Implementation of an MBA Course on Information Management/Barbara Klein=727

Undergraduate versus Graduate Perceptions of Internet Information Quality/Barbara Klein=729

Work Stress Among Information Systems Professionals/Eugene Kaluzniacky=731

Focus on IT-Enabled Change-St. Gallen's Master of Business Engineering Program/Robert Winter=734

Creating a Realistic Experience of an IS Project:The Team of Teams Approach/John Lamp;Carmen Lockwood=737

Navigating the Web:From Information to Knowledge/Liliane Esnault;Remain Zeiliger=741

Uses of New Information and Communication Technologies in Corporate Networking:What Are the Organizational Patterns?/Laurence Fond-Harmant=742

Environmental Supply-chain Management as Cost Driver:More Than the Environmental Performance of the Material Flow/M.H. Nagel=744

Home Telematics, or the Information Super Highway at Home/J. Scholten;P.G. Jansen=746

Promoting Collaboration Among Trainers in the National Weather Service/Victoria Johnson;Sherwood Wang=748

Challenging Students to Live e-Business/Anthony David Stiller=750

An Object Oriented Approach to User Interface Standards/Daniel Brandon=753

Design of a Web-based Tutoring System for Java/Henry Emurian;Jingli Wang;Ashley Durham=757

Managing Information Security in a Small IT-Service Company:A Case Study/Per Oscarson=760

A Key Action Plan for Introducing Component Based Development/Pascal Gijsen;Ajantha Dahanayake=762

Distance Learning Strategy for Academia:A Transnational Perspective/Mahesh Raisinghani=764

IT Vision 2000:The State of the Art in the New Millennium/Mary Elizabeth Brabston=765

A Practical Approach to Designing EAI-enabled Applications/Thong Nguyen;David Brady=767

An Empirical Study of Excellent Information systems in Japanese Firms/Tatsumi Shimada;Sho Hanaoka=770

Factors That Influence Information Systems Professionals' Career Path:Reflective Career Biographies/M. Gordon Hunter=772

Evaluating Organizational Patterns for Supporting Business Knowledge Management/Danny Brash;Nikos Prekas;Georges Grosz;Farida Semmak=775

Empirical Studies on Effort Estimation in Software Development Projects/Magne Jorgensen;Dag Sjoberg=778

Information Systems:The Case of the Missing Body/John Mingers=780

Marketing in the E-Commerce Model:The State of the Art in Marketing the Enterprise Web Site/Fred Augustine;Gary Oliphant=782

A Three Layered Approach for General Image Retrieval/Richard Chbeir;Youssef Amghar;Andre Flory=784

Business to Consumer E-Commerce Growth-Patterns:Analysis and Projects/Linda Knight;Diane Graf=786

Problems in the Education of ICT Professionals in Mozambique:A Case Study/Marisa Balas;Paul Mantelaers

Perceptions of business-to-Consumer Electronic Commerce:A Comparison of Two Cultures/France Belanger;Craig van Slyke=791

Meeting the E-Commerce Challenge in the Undergraduate Curriculum/Irv Englander;William Schiano=793

Knowledge Management as Structuration of IT and Organization/Emmanuelle Vaast=795

Web-Based Systems Development:Characteristics of Winning Solutions/Renee Dschida;Marianne Elmer;Kim Groshek;Anil Kumar=798

Developing an Expert System to Software Selection for Small Business/Leopoldo Colmenares=800

New Developments in Accounting for computer Software/John Leavins;Margaret Shelton;Pat Hogan=802

Recruiting the Best in These Very tough Times:A Study of Recruiter Behaviors Preferred by MIS Graduates/Victor Perotti;Valerie Perotti=803

Offensive and Defensive Computer Forensics/H.B. Wolfe=805

Measuring Nature and Extent of Organizational Use of the World Wide Web:Development of a Coding Scheme/Clayton Looney;Debabroto Chatterjee=808

A View of the Future:Using Wireless Devices as a Support Mechanism for Distance Education/A. Stander=812

The Effects of Work-Family Conflict on IT Workers' Careers:A Gender-Based Analysis/Manju Ahuja;Florence Rodhain=814

Building Global Information Systems Capabilities:A Resource-Based Approach/Y.H. Chen=815

Determinants of Diffusion in Network Effect Markets/Oliver Wendt;Falk Westarp=819

Automatic Classification of Electronic Commerce Applications in the World Wide Web:A Neural Network Based Approach/Karl Kurbel=824

Software Reuse in Hypermedia Applications/Mario Bochicchio;Roberto Paiano=826

The Object Pattern Concept Applied to the Entity-Relationship Data Model/Thomas Hilton;David Olsen=830

Educational Technology and Emergent Forms of Education/Geoffrey Mitchell;Beverley Hope=833

Enterprise System/E-Business Integration-The Next Wave/Alden Lorents=836

An Examination of Perceived Value of Secondary Knowledge Soruces for IT Projects/Matthew Swinarski;H. Raghav Rao=839

The Relationship Among Planning, Implementation and Performance in the Context of Information Systems/Saonee Sarker;Suprateek Sarker=841

On the Effects of Exogenous and Endogenous Variable on Information Privacy Concerns:A Preliminary Comparative Study/David Vance=844

An Exploratory Study of Teaching a Case Method Online/Minh Huynh;Jae-Nam Lee;Kwok Ron Chi-wai;Shih-Ming Pi=847

A Computer Mediated Teaching and Learning Scheme for Bangladesh Open University/M. Murshed;G. Karmakar;S.M. Rahman;M.H. Rahman=850

Improving Business Processes Asynchronously/Dorrie DeLuca;Ned Kock=853

A KM-Enabled Architecture for Collaborative Systems/Lina Zhou;Dhongsong Zhang=855

Incentives and Mechanisms for Infra-Organizational Knowledge Sharing/Sury Ravindran;Sumit Sarkar=858

XML Based Interactive Video and Data Services Over Cable/Rong Zhu;Dong Xie, Richard Cherock;David Seidman=859

IT Initiatives:The Influences of Management Practices and Organizational Factors in Large Complex Organizations/Mehdi Ghods;Christoph Klomp=861

Integrating IT Education and the World Outside/E.O. deBrock=863

ERP-Based Knowledge Transfer/Zoonky Lee;Jinyoul Lee;Tim Sieber=865

Using Community Service-Learning in an Information Systems Course/Eugene Rathswohl=868

Use of SBIDA Cases for IS Projects/Norman Pendegraft;Joseph Geiger=870

Spreadsheet Simulation of CDMA/Norman Pendegraft=872

Using Information Models to Support Web-Based Search/Hilary Kahn;Andrew Carpenter=874

Hospital Information Initiatives in the Digital Environment/Joseph van Matre;Donna Slovensky=877

Performance Specifications of Software Components/Andre Scholz=879

Critical Success Factors for Infomediaries/Lakshmi Mohan;Matthew Pelish=881

Managing Referntial Integrity and Non Key-based Dependencies in a Denormalized Context/Laura Rivero;Jorge Doom=883

Designing Web-Based Courses with a Case-Based Reasoning Component/Gary Schmidt;Donna LaLonde=887

Supporting the Maintenance and Evolution of Information Models/Hilary Kahn;Nick Filer=888

Adoption of Object Oriented Analysis and Design in the Mainstream IS Curriculum/Jean-Pierre Kuilboer;Noushin Ashraft=891

Development and Validation of an Instrument to Evaluate the Impact of Information Technology Investments:A Cross-country Analysis/Antonio C.G. Macada;Mo Adam Mahmood;Joao Luiz Decker=893

Analysis of Leaning Outcomes for Web-Based Instruction/Robert Rademacher=895

Using Digital Video to Enable the Learning Experience:Transformational Leadership in the U.S. Air Force/Michael Kull;Kristin Goodwin=897

Employee-Related Costs and Benefits in IT Investment Decisions:An Empirical Investigation/Sherry Ryan;Lawrence Schkade=899

Logical Designs of Object-Relatinal Databases/Wai Yin Mok=900

The State of the Knowledge Industry:An Interpretive Exploration/Michael Kull=902

Knowledge Management Systems:An Imperative for Supporting the E-commerce Customer/Babita Gupta;Lakshmii Iyer=904

An Efficient Method for Narrowband Bandpass for Filter Design/Gordana Jovanovic-Dolecek=906

Kierkegaard and the Internet:The Role and Formation of Community in Education/Andrew Ward;Brian Prosser=908

Intelligent Transport Systems for Electonic Commerce:A Preliminary Discussion in the Australian Context/Girija Krishnaswamy=911

How Real is the Virtual University?/Dewald Roode=913

A Comparison of Australian and American Students' Perceptions of IT Job Skills/Liisa von Hellens;Craig Van Slyke;Marcy Kitter=915

Uudergraduate Global IT Education:An Experiential Approach Using the Concept of Fit/Joan Mann=917

Managing Internet Access Services:Competition, Market Share and Profitability/Thomas(Yew Sing) Lee=919

A CIS Curriculum Planning Model for Four-Year CIS Program/Denise McGinnis;Gayla Jo Slauson;Chad Grabow=921

Towards an Automatic Massive Course Generation System/Ahmed Kandil;Ahme El-Bialy;Khaled Wahba=923

An Enterprise Approach to the CIS Curriculum/Fred Augustine;Theodore Surynt=926

Student Competencies:Computer Skills for business Majors:Standards, Assessment and Instructional Issues/Shirley Fedorovich=928

Generalizing Association Rules with Ordinal Intensity of Implication/Sylvic Guillaume;Ali Khenchaf=930

Developing a Model to Understand the Contribution of IT-Related Interventions to Sustainable Socio-Economic Development in Rural Communities:A Grounded Theory Approach/Lizette Crafford;Dewald Roode=931

Strategic Information Resources Management in Government:Lessons from International Benchmarking/Hyeon-Kon Kim=932

Dynamic Knowledge-Based Construction Through Knowledge Discovery/Heidi Arndt;Herna Viktor=934

IT, E-COMMERCE and the Knowledge Worker of the Future/Michael Suvoie=936

A View on ICT Policy Forming Initiatives in Smith Africa:The Social Constitution of ICT Policies in Developing Countries/M. O. Oberholzer=938

Application of Information Management with meeting Automation Tool/Andrey Naumenko;Alain Wegmann=940

On-the-Scene Education of Information Technology Staff/Kresimir Fertalj;Damir Kalpic;Nikola Hadjina=942

Designing, Developing, and Maintaining Concurrent Systems Based on Self-Measurement Principle/Jinge Cheng=944

Getting Grip on Knowledge Management/R.J Maas;R. Maghnouji;G.J. de Vreede;H.G. Sol=946

Problems in the Implementation and Utilisation of IT in Mozambique:The MIS-Modum Case/Marisa Balas;Paul Mantelaers=948

Temporal Relevant Logic as the Logical Basis of Autonomous Evolutionary Information Systems/Jingde Cheng=950

Strategic Healthcare:Information Strategy, Information Structure and Information Systems in Healthcare Organizations/Ton Spil=952

A Distributed Cognition Analysis of Mobile CSCW/Mikael Wiberg;Ake Gronlund=953

MatchDetectReveal:Finding Ovelapping and Similar Digital Documents/Krisztian Monostori;Arkady Zaslavsky;Heinz Schmidt=955

Bending the Paradigm:The Use of the Studio as an Essential Component of the Structure of the Bachelor of Multimedia/Katherine Blashki=958

Adaptive Web Representation/Arno Scharl=960

Predictors of Strategic Information Systems Planning Autonomy in U.S. Subsidiaries of Foreign Firms/Dinesh Mirchandani;Albert Lederer=962

Cobol Courses for the 21st Century/Michael Payne=964

Formal vs. Informal End User Training/Liangfu Wu;Bruce Rocheleau=965

Knowledge Management and Electronic Commerce/Vincent Yen=967

Where Have All the Women Gone?/Susan Athey;John Hoxmeier=969

Experimental Results:Teaching Programming With／Without Technology/Liss Mullin;Michael Macdonald=971

Value-Added Measurement:A Business Perspective on Budgeting and Resource Allocation Applied to the Non-profit World of Libraries／Virginia Taylor and Caroline Coughlin=973

Comparative Case Study of Multiple "Schools of Thought" in Microcomputer Applications Teaching/Freddie Beaver;Judith Simon;Wade Jackson;Judith Brown=975

Efficient Query Processing with Structural Join Indexing in an Object Relational Data Warehousing Environment/Vivekanand Gopalkrishnan;Qing Li;Kamalakar Karlapalem=976

Integrating the Balanced Scorecard and Software Measurement Framworks/Nancy Eickelmann=980

Knowledge Management and Virtual Communities/W. Janson;H.P.M. Jagers=984

An Object-Oriented Approach to Conceptual Hypermedia Modeling/Wilfried Lemahieu=989

Contextualising Knowledge Management for Innovation/Sue Newell;Jacky Swan;Maxine Robertson=993

Turmoil in the Telecommunications Industry/James Perotti=995

The Pros and Cons of Web-Based Teaching Who Wins? Faculty Perceptions of the Advantages／Dtsadvantages of the World Wide Web/Katia Passerini;Mary Granger;Bill Koffenberger;Kemal Cakici=998

Improving Inductive Accuracy by Classifying Errors/Catherine Murphy=1000

Problems and Conflicts While Developing an Executive Information System-an Experience Report/Andre Scholz=1002

Can Your University Learn?/Robert Childs;Gerry Gingrich=1004

Conceptual Foundations of Tool-based Evolutionary Web Development/Christian Bauer;Arno Scharl=1005

Enhanced Learning with Personalized Course Pages/Wendy Lucas;Mark Frydenberg=1007

Computer Technology-Keepig Students Honest/Tony Richardson=1010

Data Models Supporting Knowledge Management:What Can a General Data Model Do for Knowledge Management?/David Mayrhofer;Andrea Polterauer=1012

Tacit Knowledge Acquisition and Processing Within the Computing Domain:An Exploratory Study/Peter Anthony Busch=1014

Teaching E-Commerce BackOffice/Rio Jentzsch=1016

Twelve Questions to Answer Before Offering a Web-Based Curriculum/M. Khris McAlister;Julio Rivera;Stephen Hallam=1018

Modelling Business Rules Uisng Defeasible Logic/G. Antoniou;M. Arief=1020

The Place of Homework in an Information Systems Tutorial/Bill Morgan;Bob Godfrey=1023

The Development of a Framework to Evaluate the Organizational Infotmatization Level/Soo Kyoung Lim;Moo-Jung Kang;Byung-wook Lee;Myung-sun Jeong=1026

Making the Systems Analysis and Design Class More Realistic:Managing Vendors, Politics and Technology/Mark Serva;Mark Fuller=1028

An Informal Study of Visual Depictions of Workflow/Brent Auernheimer;Nicole Lampe-Nalchajian=1029

OSS:Old Dog, New Tricks Applying GSS to Marketing Research/George Easton;Annette Easton;Michael Belch=1031

Human Learning Models and Data Collection Over the Long Haul/Kevin Reilly;Norman Bray=1033

Prolegomenon to Computer-Based Great Epistemologies Education/Kevin Reilly;Norman Bray=1035

Amerireal Corporation:Information Technology and Organizational Performance/Mo Adam Mahmood;Gary Mann;Mark Dubrow=1037

Looking at Leadership in Informatin Service Teams:A New Approach/Vicky Wilson=1039

Developing an Architecture for Global Remote Network Access:One Organization's Approach/Sujit Attavar;Gerald Grant=1041

Strategies for Improving the Quality of Entity Relationship Models:A toolkit for Practitioners/Daniel Moody=1043

Automating Libraries in Developing Countries:The Experience at Almaty State University/Paola Bielli=1046

Servitization in the Automotive Sector:Crating Value and Competitive Advantage Through Service After Sales/Sven Verstrepen;Dirk Deschoolmeester;Roel van den Berg=1049

Developing an Environmental Management Information System for the Sustainable Development of the Ski Resort of Les Arcs/Alain Bedecarrats;Frederic Berger;Francoise Dinger;Danielle Hirsch;Rogier Wilms;Jeroen Aerts=1051

Leveraging the Information Architecture to Support Strategy/Vikram Sethi;Tonya Barrier;Ruth King=1053

Database Usage in Municipal Information Systems:A Case Study/David Olsen;Jeff Johnson=1055

Accounting Database Design and SQL Implementation Revisited/David Olson;James Cochrane;Teresa Visser=1058

Electronic Commerce and Data Mining:Minimum Degree Ordering for Identifying Association Rules/Selwyn Piramuthu=1061

Using Formal Specifications in Object Oriented Design/Laura Felice=1062

An Experience Factory for Knowledge Discovery in Databases:Representing KDD-Experience/Kai Bartlmae=1064

Knowledge Management in the University Secotr:Some Empirical Results/Elayne Coakes;Gill Sugden=1066

The Situation Is Flexible:Experimentation with Problem-Based Learning at an Australian University/Vicky Wilson=1068

Simulation for Business Engineering of Electronic Markets/Marijn Janssen;Henk Sol=1070

What Do Good Designers Know That We Don't?/Morgan Jennings=1072

A New Cell Mapping Model for Multipriority Video Over ATM/Gamze Seckin;Forouzan Golshani=1074

Cobol Course for the 21st Century/Michael Payne=1076

User Capabilities as a Variable in Model-Based DSS Design:A Case Study/Dennis Drinka=1077

Representing and Reasoning with Scenarios Within Information Systems Modeling/Choong-ho Yi=1079

Yet Another Productivity Paradox? CRM and Customer Satisfaction/C. Sophie Lee=1081

To Team or Not to Team? A Pedagogical Perspective/C. Sophie Lee=1082

Information Manager／Librarian to Knowledge Manager:Change of Role/K. Nageswara Rao;K.H. Babu=1083

Relationship of Computer Anxiety and the Computer Operating Environment Among Collegiate Business Students/Karen Nantz;Marilyn Wilkins=1086

Social Barriers for Knowledge Databases in Professional Service Firms/Georg Disterer=1088

Information Systems Project Management:Managing Beyond the Comfort Zone/Tracey Neil;Pak Yoong=1090

Information Technology in Hungary:A Study of IT Industry and Policy in the Context of Economic Transition/G. Harindranath=1092

The Cost of Email Within Organisations/Thomas Jackson;Ray Dawson;Darren Wilson=1093

The Impact of Technology／Product Discontinuity to Inter-Departmental Interfaces/Hung-bin Ding;Yi-kuan Lee=1095

Intelligent QoS Support for an Adaptive Video Service/Kyungkoo Jun;Ladislau Boloni;David Yau;Dan Marinescu=1096

Knowledge Generating System:A Mechanism that Generates Generated Knowledge/Keiichi Yamada=1099

An IT Approach to Faculty Development/Sorel Reisman=1101

Effect of Hypertext and Animation on Learning/Ashu Guru;Fui Hoon Nah;Patricia Hain=1103

Assurance Service:The Trust Builder of Electronic Commerce/Minnie Yi-Miin Yen=1105

A Collaborative Design-by-Sketching Conception Design Tool for Multimedia Application Development/KY R. Li;T. Ong;R.J. Willis=1106

Inside IBM:Redefining the Customer Relationship via a Knowledge Management System/Anne Massey;Mitzi Montoya-Weiss;Kent Holcom=1108

Task Oriented Organizational memory for Efficient Product Assortment/David Croasdell;William Fuerst=1109

Interdependence, Co-ordination and Learning:Outline of a Research Programme to Study and Improve Creative Action/D.P. Dash=1111

Impacts of Data Warehousing Implementation on Retailers' Marketing Performances/Soongoo Hong;Pairin Katerattanakul=1113

Power Perspectives of Process Modelling/Gillian Mallalieu;Stephen Probert=1114

Knowledge Sharing Across Organizational Boundaries with Application to Distributed Engineering Processes/Gerd Frick;Eric Sax;Klaus Muller-Glaser=1116

Towards a Model for Achitectural Co-ordination of Business and IT Perspective/Hakan Enquist;Thanos Magoulas=1119

Establishing a Bridge from Academia to Industry:The Faculty Internship/Ming Wang=1121

The Balanced Scorecard and IT Governance/Wim van Grembergen=1123

Predictability of Exchange Rate Dynamics:A Review of the Evidence/Nozar Hashemzadeh=1125

Design and Implementation of alt MIS of Telecom Service/Ruihong Tianjin;Guixiang Su=1127

Distance Learning Methodologies in the Information Systems Curriculum:Clusters as an Internet Deliveyr Correlative/Joseph Morrell;Charles Mawhinney=1128

Putting Knowledge Management Technologies into Distance Education/Kong Gui Lan;Yang Yue Xiang;Zhang Yin Fu=1129

Facilitating Sensemaking in Knowledge Integration Within Geographically Dispersed Cross-Functional Teams/Thekla Rura-Polley;Igor Hawryszkiewycz;Ellen Baker=1131

Marketing the IT Function:Furthering In-House Knowledge Elicitation/Ashok Ranchhod;Ray Hackney=1135

Website Access Behavior in the Workplace:A Structural Equation Approach/Murugan Anandarajan;Milton Silver;Clair Simmers;Magid Igbaria=1138

A Continuous Media File System/Y.M. Liow;Tony Chan;Francis Lee=1140

What is Information? A Review of Different Perspectives/Andrew Targowski;Gurpreet Dhillon=1142

Advancing Information Management:Reveling in Information Rather Than Knowledge/R.D. Gallers;S.M. Newell=1144

Active Learning, Teamwork and IT Technology/Dennis Bialaszewski=1146

Digitization as Adaptation:The Evolution of the Superfrnd Document Management System/Steven Wyman;Verne McFarland=1147

Multimedia Scenarios and Role-Playing/Urban Nulden;Christian Hardless;Malin Nilsson;Charlotte Bohrn;Charlotte Ljungblad;Bodil Ward;Louice Nilsson=1150

The Use of Kaizen in Information Systems Requirements Definition:A Case Study at Pella Corporation/Roberta Roth=1152

Developing National Library Network Statistics and Performance Measures:Issues, Findings and Recommendations/John C. Bertot;Colleen Ostiguy;Charles McClure=1154

Developing National Library Network Statistics and Performance Measures:Measuring Online Database Usage/Colleen Ostiguy;John c. Bertot=1158

Extending Electronic Catalogs for Supply Chain Management/Aryya Gangopadhyay=1160

ORION:Supporting the Management of Business IT/Theo Lantzos;Gillian Mallalieu;Helen Edwards=1162

Usability:Changes in the Field-A Look at the Systems Quality Aspect of Changing Usability Practices/Leigh Ellen Potter=1164

Community Informatics:The Next Frontier/C. Romm;W. Taylor=1167

Thinking Creatively About On-Line Education/C. Romm;W. Taylor=1170

The Pros and Cons of Adopting Internet Technology to Conduct Interorganizational Electronic Commerce/Khalid Soliman=1172

Critical Success Factors in Implementing Software Reuse:A Managerial Prospective/Khalid Soliman=1174

Designing Recycling Systems Using Closed Queueing Networks/Jurgen Hesselbach;Westernhagen=1176

Effective Management of Information Technology:Critical Success Factors Approach for Australian CEOs/Vijay Khandelwal=1178

Disassembly Planning in Conventional PPC-Systems:Problems and Suggestions/Alexander Huber;Jorge Marx-Gomez=1181

New Trends in Model Engineering/Jean Bezivin=1185

Web Survey Design with Active Server Pages:A new Research Method/Chang Liu;Gary Armstrong;Daniel Lee;June Lu=1188

End-User Types and End-User Support:A Study/Chittibabu Govindarajulu=1190

Systems Development and Implementation in RCL, Inc./Vikram Sethi;David Meinert=1192

Two Decades of Project Management Research:Lessons Learned/Uma Gupta=1194

An Information systems Architecture Model for Public Sector:From Data Processing StateEnterprises/Tania Fatima Calvi Tait;Roberto Pacheco=1196

Rural Telecommunications for Development:Lessons from the Alaskan Experience/Heather E. Hudson;Theda Pittman=1199

An Investigation of the Factors that Motivate IT Personnel to Accept Transitions to New Technologies and Environments/Mehdi Ghods;Kay Nelson;Mari Buche;Jody Lynn=1203

Information Systems Re-engineering Strategies/Ghazi Alkhatib=1205

ABSTRACTS=1208

PANELS／WORKSHOPS／TUTORIALS=1214

DOCTORAL SYMPOSIUM ABSTRACTS=1220

AUTHOR'S INDEX=1225