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Introduction ix

List of abbreviations xv

List of figures and tables xix

About the contributors xxi

1 Records and the transition to the digital Alistair Tough 1

Introduction 1

Models of record keeping 2

Organisational theory 6

DIRKS 9

Record-keeping metadata 12

Classification 15

The international standard for records management ­ISO 15489 18

Post custodialism 20

Notes 22

2 Implementing EDRMS and shaping the record Frank Rankin 27

Completeness of the record 28

Quality of the record 34

From business case to business change - delivering ERM that delivers the record 39

Conclusion 43

Notes 44

3 Security and the digital domain 47

James Currall

Introduction - what is security about? 47

Security - the what and the who 48

The nature of the threat 50

Technical threats 52

Risk 61

Information security and organisations 63

Conclusions 66

Notes 67

4 Risk management and managing records 69

Azman Mat-Isa

What is risk management? 70

Elements of risk management 72

The roles of records management in risk management 76

Notes 81

5 Records professionals in a multimedia age: turning lead into gold? 85

Claire Johnson and Moira Rankin

Introduction 85

Archivists and records managers in the digital age 87

The corporate information environment 93

Professionalism in the digital age 102

Conclusion 105

Appendix 5 1 105

Appendix 5 2 107

Notes 110

6 Approaching digital preservation holistically 115

Seamus Ross

Introduction 115

Obstacles to long-term access 117

Ensuring evidential value - authenticity and trust 119

How do European institutions view digital preservation? 121

A case study - e-mail 125

Technical preservation approaches 127

Metadata 130

Automation and preservation 132

Ingest 133

Perhaps a model will help 136

Get a digital repository 138

Future research directions 142

Conclusions 143

Acknowledgements 144

Notes 144

7 'Seek and destroy' - an archival appraisal theory and strategy Rachel Hosker and Lesley Richmond 155

Introduction 155

The role of the archivist 155

Types of appraisal 157

Documentation 160

Glasgow University Archive Services case studies 161

Appendix 7 1 170

Notes 179

8 Divided no more: a descriptive approach to the record-keeping continuum 181

Victoria Peters and Lesley Richmond

Introduction 181

Background to project 181

Student registration at the University of Glasgow 185

Functional description: a complementary approach 185

Activity descriptions 186

Data delivery 192

Initial results of the project 193

A continuum of record keeping 193

Faculty support teams 200

Conclusion 200

Notes 201

9Archival digitisation: breaking out of the strong box Ian Anderson 203

Introduction 203

Why digitise? 204

Strategic thinking 207

Collaboration 210

User evaluation 211

Collection survey 215

Implementation plan 219

Conclusion 223

Notes 224

10 The function of the archive 227

Michael Moss

Notes 240

Bibliography 245

Index 261

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This book brings together key ideas about record keeping in a multi-media environment.

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  • Written by leading figures in the field
  • Comprehensive coverage of the topic
  • Contains the most up-to-date information


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