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Preface ix

Acknowledgements xi

1 Introduction: Software within the information society 1

1.1 Problems with software 1

1.2 The ubiquity of software 4

1.3 A changing world 7

1.4 Rationality and its limitations 9

1.5 How this book will address this issue 15

Exercises 17

I The social and organisational context 19

2 Organisation and business context 21

2.1 Modelling organisations 22

2.2 Inside organisations 24

2.3 New and evolving systems 29

2.4 Return on investment 31

2.5 Relationship between software and the organisation 35

2.6 Knowledge management and learning organisations 38

2.7 Change and learning 41

2.8 Software enterprise learning 43

Exercises 48

3 Economic and social context 52

3.1 Individual motivation to work 53

3.2 Global views of motivation 57

3.3 Human resource development 63

3.4 Organisational motivation and market forces 65

3.5 From market failure to the gratis economy 67

Exercises 72

4 Ethics, codes, and standards 75

4.1 Introduction 75

4.2 Ethics and morality 76

4.3 Self-regulation and voluntary codes 80

4.4 Standards 84

Exercises 91

5 Software and the law 94

5.1 Why law is necessary 94

5.2 Intellectual property rights 96

5.3 Contracts 111

5.4 Responsibilities to employees and the public 117

5.5 External threats 122

Exercises 124

II Processes for acquiring and evolving software 127

6 Software acquisition 129

6.1 Finding software 129

6.2 Legacy software 132

6.3 BuYing software off the shelf 136

6.4 Obtaining 'free' software 142

6.5 Acquiring software as a service 148

6.6 Bespoke development, outsourcing and offshoring 151

6.7 Software acquisition decisions 157

Exercises 160

7 Software activities 163

7.1 Introduction 163

7.2 Requirements elicitation 165

7.3 Initial estimates of cost 170

7.4 Requirements specification 171

7.5 Cost-benefit estimation 173

7.6 Architectural design 174

7.7 Work breakdown and scheduling 176

7.8 Detailed design 177

7.9 Progress monitoring 178

7.10 Coding and unit testing 179

7.11 Integration testing 181

7.12 System testing 182

7.13 Acceptance and system release 183

7.14 Maintenance and evolution 184

7.15 Quality assurance 185

Exercises 187

8 Software processes 190

8.1 Introduction 191

8.2 Classic process models - sequential and incremental 193

8.3 Resolving uncertainties - iteration, evolution and participation 198

8.4 Resolving uncertainties - formal methods 205

8.5 Flexible about functions - timeboxing and rapid application development 205

8.6 Design-driven processes 207

8.7 Open Source methods 213

8.8 Agile processes 215

Exercises 220

9 Maintaining and evolving software 223

9.1 Introduction 223

9.2 Long-life software 225

9.3 Software decay and death 229

9.4 Software recovery and rejuvenation 236

9.5 Maintainability and evolvability 242

9.6 Management guidance 247

Exercises 255

III Managing software processes 259

10 Managing resources 261

10.1 Introduction 262

10.2 Setting up a project 264

10.3 Setting project budgets and timescales 269

10.4 Scheduling and controlling projects 285

10.5 Managing the project in context 291

Exercises 300

11 Managing work-products and digital assets 303

11.1 Introduction 303

11.2 Software configuration management 304

11.3 Change control 318

11.4 Configuration management tools 325

Exercises 332

12 Managing quality 335

12.1 Introduction 335

12.2 Quality and what it means 337

12.3 Quality frameworks 353

Exercises 364

13 Managing uncertainty and risk 366

13.1 Introduction 366

13.2 Types of risks 367

13.3 Causes and consequences of failure 369

13.4 Software risk management 374

13.5 Risk identification 377

13.6 Risk mitigation 380

Exercises 384

14 Conclusion: The way forward 387

14.1 Beginning with problems 387

14.2 Change is inevitable 389

14.3 The controlling response 390

14.4 Value from the human component 391

14.5 Build on top of past great products 392

14.6 Pervasiveness, mobility, and nomadic IT 392

14.7 Going with the flow 393

Appendix A: Modelling notations 395

A.l Modelling with diagrams 395

A.2 Data-flow modelling 396

A.3 Data modelling 402

Appendix B: Measurement theory 406

Glossary 409

Index 429

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Managing the software enterprise : software engineering and information systems in context 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
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알라딘제공
This book provides a fresh, contemporary perspective on how best to equip enterprises with appropriate IT infrastructures and products. Readers will learn how to strategically manage the relationship between software and organisations using enduring principles. In addition, this book provides a unique insight into managing and developing personnel who work on and with software. Procurement and marshalling of software and the skills required to sustain software in the face of a changing world and requirements are also covered. This book will be invaluable for Computing and Information Systems senior undergraduate and masters students whose subject of study requires strategic consideration of software development and project management.

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