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Contents

Preface

About the authors

Acknowledgment

PART I. FOUNDATIONS OF NEGOTIATION AND DISPUTE RESOLUTION

1. Introduction

2. The Language of Negotiation

PART II. NEGOTIATION PROCESSES

3. Distributive Negotiations

4. Integrative Negotiations

5. Conflict and Dispute Resolution

PART III. INTERPERSONAL/CONTEXTUAL CHARACTERISTICS

6. Understanding Yourself and How that Impacts Negotiation

7. Communication in Negotiation

8. The Role and Importance of Persuasion in Negotiation

9. The Nature of the Relationship in Negotiating and Resolving Disputes

10. International Negotiations

11. Team and Multi-Party Negotiations

PART IV. NEGOTIATION AND DISPUTE RESOLUTION APPLICATIONS

12. Negotiating in the Workplace

13. Negotiating the Purchase or Sale of an Automobile

14. Real Estate Negotiations: Commercial and Residential

15. Negotiating Your Future

Appendices

Index

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Negotiation and dispute resolution 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
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알라딘제공
Complete and broad in coverage, NEGOTIATION AND DISPUTE RESOLUTION addresses negotiations and dispute resolution in a wide variety of settings. Because skill development is an important part of becoming a masterful negotiator, concepts are augmented with numerous exercises, activities, role plays, and self-assessments. By combining theoretical foundations with experiential exercises, the book helps students develop their ability to negotiate and resolve conflicts in both personal and professional settings.