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Appendix of Sources=xi

Editors' Introduction : Contemporary Studies in Conversation Analysis / Paul Drew ; John Heritage=xxi

Volume I. Social Action and Epistemics

1. Interaction : The Infrastructure for Social Institutions, the Natural Ecological Niche for Language, and the Arena in Which Culture Is Enacted / Emanuel A. Schegloff=1

2. The Relating Power of Adjacency : Next Position / Harvey Sacks=23

3. Mobilizing Response / Tanya Stivers ; Federico Rossano=31

4. Doing Introductions : The Work Involved in Meeting Someone New / Danielle Pillet-Shore=65

5. Contingency and Action : A Comparison of Two Forms of Requesting / Traci S. Curl ; Paul Drew=91

6. Extended Requesting : Interaction and Collaboration in the Production and Specification of Requests / Seung-Hee Lee=115

7. Offers of Assistance : Constraints on Syntactic Design / Traci S. Curl=145

8. A Technique for Inviting Laughter and Its Subsequent Acceptance Declination / Gail Jefferson=175

9. Going Too Far : Complaining, Escalating and Disaffiliation / Paul Drew ; Traci Walker=189

10. Wh-Interrogative Formats Used for Questioning and Beyond : German Warum(Why) and Wieso(Why) and English Why / Maria Egbert ; Monika Vöge=211

11. Word Repeats as Unit Ends / Emanuel A. Schegloff=233

12. Offering a Candidate Answer : An Information Seeking Strategy / Anita Pomerantz=247

13. The Interactive Construction of a Sentence in Natural Conversation / Charles Goodwin=267

14. Asymmetries of Knowledge in Conversational Interactions / Paul Drew=289

15. The Terms of Agreement : Indexing Epistemic Authority and Subordination in Talk-in-Interaction / John Heritage ; Geoffrey Raymond=315

16. Epistemics in Action : Action Formation and Territories of Knowledge / John Heritage=347

17. Claiming Epistemic Primacy : Yo-marked Assessments in Japanese / Kaoru Hayano=381

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Volume II. Responses

18. Universals and Cultural Variation in Turn-Taking in Conversation / Tanya Stivers ; N.J. Enfield ; Penelope Brown ; Christina Englert ; Makoto Hayashi ; Trine Heinemann ; Gertie Hoymann ; Federico Rossano ; Jan Peter de Ruiter ; Kyung-Eun Yoon ; Stephen C. Levinson=1

19. Simple Answers to Polar Questions : The Case of Finnish / Marja-Leena Sorjonen=15

20. Caveat Speaker : Preliminary Notes on Recipient Topic-Shift Implicature / Gail Jefferson=41

21. Indexing Stance : Reported Speech as an Interactional Evidential / Rebecca Clift=65

22. Beginning to Respond : Well-Prefaced Responses to Wh-Questions / Emanuel A. Schegloff ; Gene H. Lerner=93

23. Little Words That Matter : Discourse Markers "So" and "Oh" and the Doing of Other-Attentiveness in Social Interaction / Galina B. Bolden=121

24. The Conversation Object Mm : A Weak and Variable Acknowledging Token / Rod Gardner=149

25. Oh-Prefaced Responses to Assessments : A Method of Modifying Agreement/Disagreement / John Heritage=171

26. 'Articulating the Unsaid' via and-Prefaced Formulations of Others' Talk / Galina B. Bolden=203

27. 'Look'-Prefaced Turns in First and Second Position : Launching, Interceding and Redirecting Action / Jack Sidnell=235

28. Surprise as an Interactional Achievement : Reaction Tokens in Conversation / Sue Wilkinson ; Celia Kitzinger=259

29. Marking a 'Noticing of Departure' in Talk : Eh-Prefaced Turns in Japanese Conversation / Makoto Hayashi=303

30. Managing Trouble Responsibility and Relationships during Conversational Repair / Jeffrey D. Robinson=347

31. Confirming Understanding and Acknowledging Assistance : Managing Trouble Responsibility in Response to Understanding Check in Japanese Talk-in-Interaction / Shuya Kushida=375

32. Stance, Alignment, and Affiliation during Storytelling : When Nodding Is a Token of Affiliation / Tanya Stivers=413

33. Two Uses of Third-Person References in Family Gatherings Displaying Family Ties : Teasing and Clarifications / Piera Margutti=439

34. The Last Laugh : Shared Laughter and Topic Termination / Elizabeth Holt=469

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Volume III. Identities in Interaction

35. On the Analyzability of Stories by Children / Harvey Sacks=1

36. A Tutorial on Membership Categorization / Emanuel A. Schegloff=17

37. Hotrodder : A Revolutionary Category / Harvey Sacks=43

38. Categories in Action : Person-Reference and Membership Categorization / Emanuel A. Schegloff=51

39. Invoking Categories through Co-present Person Reference : The Case of Korean Conversation / Sun-Young Oh=81

40. Two Preferences in the Organization of Reference to Persons in Conversation and Their Interaction / Harvey Sacks ; Emanuel A. Schegloff=115

41. Alternative Recognitionals in Person Reference / Tanya Stivers=121

42. Intersubjectivity and Progressivity in Person (and Place) Reference / John Heritage=147

43. The Epistemics of Social Relations : Owning Grandchildren / Geoffrey Raymond ; John Heritage=173

44. Accusations : The Occasioned Use of Members' Knowledge of 'Religious Geography' in Describing Events / Paul Drew=203

45. Questioning Children : Interactional Evidence of Implicit Bias in Medical Interviews / Tanya Stivers ; Asifa Majid=227

46. "Categorizing the Categorizer" : The Management of Racial Common Sense in Interaction / Kevin A. Whitehead=251

47. Communicative Behavior and Conflict between African-American Customers and Korean Immigrant Retailers in Los Angeles / Benjamin Bailey=275

48. Accounts at Convenience Stores : Doing Dispreference and Small Talk / Liisa Raevaara=301

49. Heteronormativity in Action : Reproducing the Heterosexual Nuclear Family in After-hours Medical Calls / Celia Kitzinger=327

50. How Gender Creeps into Talk / Robert Hopper ; Curtis LeBaron=357

51. A Note on Laughter in 'Male-Female' Interaction / Gail Jefferson=371

52. Building Power Asymmetries in Girls' Interaction / Marjorie Harness Goodwin=389

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Volume IV. Institutions and Applications

53. Rights and Responsibilities in Calls for Help : The Case of the Mountain Glade Fire / Geoffrey Raymond ; Don H. Zimmerman=1

54. Citizens' Emergency Calls : Requesting Assistance in Calls to the Police / Paul Drew ; Traci Walker=27

55. 'Did You Have Permission to Smash Your Neighbour's Door?' Silly Questions and Their Answers in Police-Suspect Interrogations / Elizabeth Stakoe ; Derek Edwards=47

56. Another Look at the Service Encounter : Progressivity, Intersubjectivity, and Trust in a Japanese Sushi Restaurant / Satomi Kuroshima=71

57. Would You Like to Do It Yourself? Service Requests and Their Non-granting Responses / Erik Vinkhuyzen ; Margaret H. Szymanski=91

58. Streetwise Sales and the Social Order of City Streets / Nick Llewellyn ; Robin Burrow=107

59. Good Enough : Low-Grade Assessments in Caregiving Situations / Anna Lindström ; Trine Heinemann=131

60. Making Sequentiality Salient : And-Prefacing in the Talk of Airline Pilots / Maurice Nevile=153

61. 'Calm Down!' : The Role of Gaze in the Interactional Management of Hysteria by the Police / Mardi Kidwell=179

62. The Embodied Organization of a Real-Time Fetus : The Visible and the Invisible in Prenatal Ultrasound Examinations / Aug Nishizaka=207

63. An Interactional Structure of Medical Activities during Acute Visits and Its Implications for Patients' Participation / Jeffrey D. Robinson=237

64. Reducing Patients' Unmet Concerns in Primary Care : The Difference One Word Can Make / John Heritage ; Jeffrey D. Robinson ; Marc N. Elliott ; Megan Beckett ; Michael Wilkes=269

65. Ruling Out the Need for Antibiotics : Are We Sending the Right Message? / Rita Mangione-Smith ; Marc N. Elliott ; Tanya Stivers ; Laurie L. McDonald ; John Heritage=281

66. Questioning Candidates / Steven E. Clayman ; Tanya Romaniuk=297

67. When Does the Watchdog Bark? Conditions of Aggressive Questioning in Presidential News Conferences / Steven E. Clayman ; John Heritage ; Marc N. Elliott ; Laurie L. McDonald=315

68. Making Links in Psychoanalytic Interpretations : A Conversation Analytical Perspective / Anssi Peräkylä=341

69. Managing Affect : Integration of Empathy and Problem-Solving in Health Care Encounters / Johanna Ruusuvuori=363