영문목차

Preface=xxiv

Volume I

Section 1. Fundamental Concepts and Theories : This section serves as a foundation for this exhaustive reference tool by addressing underlying principles essential to the understanding of Small and Medium Enterprises. Chapters found within these pages provide an excellent framework in which to position Small and Medium Enterprises within the field of information science and technology. Insight regarding the critical incorporation of global measures into Small and Medium Enterprises is addressed, while crucial stumbling blocks of this field are explored. With 12 chapters comprising this foundational section, the reader can learn and choose from a compendium of expert research on the elemental theories underscoring the Small and Medium Enterprises discipline.

Chapter 1. Framework Entrepreneurship Process / José Adriano Gomes Pires [Polytechnic Institute of Bragança, Portugal] ; Francisco José García Peñalvo [University of Salamanca, Spain] ; Jorge Humberto Marinho Sampaio [Polytechnic Institute of Bragança, Portugal] ; Rosa María Martínez Vázquez [Almeria University, Spain]=1

Chapter 2. Theoretical Foundations for Information Systems Success in Small- and Medium-Sized Enterprises / Jan Devos [Ghent University, Belgium] ; Hendrik Van Landeghem [Ghent University, Belgium] ; Dirk Deschoolmeester [Ghent University, Belgium]=26

Chapter 3. SMEs, Institutions, and Performance / Camilla Jensen [University of Nottingham, Malaysia] ; Low Mei Peng [Universiti Tunku Abdul Rahman, Malaysia]=46

Chapter 4. Creativity in Action : Creative Multimedia SMEs in Manchester / David Calvey [Manchester Metropolitan University, UK]=65

Chapter 5. Consumer-Centric Marketing Strategies : Social Networks as Innovative Tools for Consumer Relationship Management / Loredana Di Pietro [University of Molise, Italy] ; Eleonora Pantano [University of Calabria, Italy]=79

Chapter 6. SMEs and E-Business : Implementation, Strategies and Policy / Mário Pedro Leite de Almeida Ferreira [Universidade Católica Portuguesa, Portugal]=97

Chapter 7. E-Procurement Process : Negotiation and Auction Approaches for SMEs / Paolo Renna [University of Basilicata, Italy] ; Pierluigi Argoneto [University of Basilicata, Italy]=118

Chapter 8. SME as a Service / José Carlos Martins Delgado [Instituto Superior Técnico, Portugal]=139

Chapter 9. Open Innovation in SMEs : From Closed Peripheries to Networked Paradigm / Hakikur Rahman [University of Minho, Portugal]=160

Chapter 10. Research and Practices on Open Innovation : Perspectives on SMEs / Hakikur Rahman [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=175

Chapter 11. An Agent-Based Operational Virtual Enterprise Framework enabled by RFID / H. Özgür Ünver [TOBB-University of Economics and Technology, Turkey] ; Bahram Lotfi Sadigh [Middle East Technical University, Turkey]=198

Chapter 12. An Exploratory Investigation of the Barriers to the Adoption of Open Source ERP by Belgian SMEs / Kris Ven [University of Antwerp, Belgium] ; Dieter Van Nuffel [University of Antwerp, Belgium]=216

Section 2. Development and Design Methodologies : This section provides in-depth coverage of conceptual and architectural frameworks to enable the reader with a comprehensive understanding of the emerging developments within the field of Small and Medium Enterprises. Research fundamentals imperative to the understanding of developmental processes within Small and Medium Enterprises are offered. From broad examinations to specific discussions on methodology, the research found within this section spans the discipline while offering detailed, specific discussions. From basic designs to abstract developments, these chapters serve to expand the reaches of development and design technologies within the Small and Medium Enterprises community. This section includes 12 contributions from researchers throughout the world on the topic of Small and Medium Enterprises.

Chapter 13. Theoretical Model for a Local Economy Open Innovation Program : A User Organization / Amiram Porath [Center for Academic Studies in Or-Yehuda, Israel]=236

Chapter 14. A Research Model for Open Innovation : Synthesizing Opportunities and Challenges Surrounding SMEs / Hakikur Rahman [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=258

Chapter 15. Open Innovation Strategies in SMEs : Development of a Business Model / Hakikur Rahman [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=281

Chapter 16. Championing SME eCollaboration / Michael Jones [University of Wollongong, Australia] ; Lois Burgess [University of Wollongong, Australia]=294

Chapter 17. Intermediary Design for Collaborative Ontology-Based Innovation Monitoring / Jan Zibuschka [Fraunhofer IAO, Germany] ; Uwe Laufs [Fraunhofer IAO, Germany] ; Wolf Engelbach [Fraunhofer IAO, Germany]=307

Chapter 18. Adopting ICT in the Mompreneurs Business : A Strategy for Growth? / Yvonne Costin [University of Limerick, Ireland]=322

Chapter 19. Semantic Web Applications to Enhance the Market Opportunities of SMEs : The Case of NeP4B / Valentina Morandi [University of Brescia, Italy] ; Francesca Sgobbi [University of Brescia, Italy]=340

Chapter 20. Risk-Off Method : Improving Data Quality Generated by Chemical Risk Analysis of Milk / Walter Coelho Pereira de Magalhães Junior [Embrapa Dairy Cattle, Brazil & Federal University of São Carlos, Brazil] ; Marcelo Bonnet [Embrapa Dairy Cattle, Brazil] ; Leandro Diamantino Feijó [Ministry of Agriculture, Livestock and Supply, Brazil] ; Marilde Terezinha Prado Santos [Federal University of São Carlos, Brazil]=353

Chapter 21. Structuring Knowledge for Enterprise Resource Planning Implementation through an Ontology / Hamid Nach [Université de Québec à Rimouski, Canada]=377

Chapter 22. ISMS Building for SMEs through the Reuse of Knowledge / Luís Enrique Sánchez [SICAMAN NT, Spain] ; Antonio Santos-Olmo [SICAMAN NT, Spain] ; Eduardo Fernandez-Medina [University of Castilla-La Mancha, Spain] ; Mario Piattini [University of Castilla-La Mancha, Spain]=394

Chapter 23. Model Suggestion for SMEs Economic and Environmental Sustainable Development / Hatice Calipinar [The University of Hacettepe, Turkey] ; Dilber Ulas [The University of Ankara, Turkey]=420

Chapter 24. Assessing Knowledge Assets in Renewable Energy SMEs in Scotland : A Methodological Framework / Antonio Lerro [University of Basilicata, Italy] ; Giovanni Schiuma [University of Basilicata, Italy] ; Robert Huggins [University of Wales Institute Cardiff, UK] ; Daniel Prokop [University of Wales Institute Cardiff, UK] ; Maria Weir [Intellectual Assets Centre, UK]=441

Section 3. Tools and Technologies : This section presents extensive coverage of various tools and technologies available in the field of Small and Medium Enterprises, which practitioners and academicians alike can utilize to develop different techniques. These chapters enlighten readers about fundamental research on the many tools facilitating the burgeoning field of Small and Medium Enterprises. It is through these rigorously researched chapters that the reader is provided with countless examples of the up-and-coming tools and technologies emerging from the field of Small and Medium Enterprises. With 13 chapters, this section offers a broad treatment of some of the many tools and technologies within the Small and Medium Enterprises field.

Chapter 25. Incorporating Qualitative Information for Credit Risk Assessment through Frequent Subtree Mining for XML / Novita Ikasari [Curtin University, Australia & University of Indonesia, Indonesia] ; Fedja Hadzic [Curtin University, Australia] ; Tharam S. Dillon [Curtin University, Australia]=452

Chapter 26. A Benchmarking Study on Organizational Creativity Practices in High Technology Industries / Fernando Sousa [INUAF & CIEO, Portugal] ; Ileana Monteiro [University of Algarve & CIEO, Portugal]=490

영문목차

Volume II

Chapter 27. Interference Mitigation in Femtocell using Optimized Power Control / Mutieb I. Al-Hmoudi [International Islamic University Malaysia, Malaysia] ; Rashid A. Saeed [International Islamic University Malaysia, Malaysia]=515

Chapter 28. ICT Mediated Value Chain for Managing Weavers' Livelihoods : A Case of Jaipur Rugs Company / Harekrishna Misra [Institute of Rural Management Anand, India]=526

Chapter 29. Perceived Benefits and Barriers of ICT Adoption among SMEs / Khong Sin Tan [Multimedia University, Malaysia] ; Uchenna Cyril Eze [BNU-HKBU United International College, China]=563

Chapter 30. Promoting Competitive Advantage in Micro-Enterprises through Information Technology Interventions / Mehruz Kamal [The College at Brockport, State University of New York, USA] ; Sajda Qureshil [University of Nebraska at Omaha, USA] ; Peter Wolcott [University of Nebraska at Omaha, USA]=581

Chapter 31. Mobile Information Communication Technologies and Construction Project Management : Indian Scenario Case Study / Vanita Ahuja [Project Management Consultant, India]=607

Chapter 32. Media Resource Adaptation for Multimedia Services and Streaming Media for Mobile Telephones / Tibor Szkaliczki [Hungarian Academy of Sciences, Hungary]=623

Chapter 33. SME Characteristics and the Use of the Internet to Expand the Scale and Geographic Scope of Sales : Evidence from the United Kingdom / Piers Thompson [University of Wales Institute-Cardiff, UK] ; Robert Williams [National Entrepreneurship Observatory, UK] ; Gary Packham [University of Glamorgan, UK] ; Brychan C. Thomas [University of Glamorgan, UK]=644

Chapter 34. Specifications for a Website Audit Tool for Small Businesses / Stephen Burgess [Victoria University, Australia]=680

Chapter 35. Fault-Tolerant and Fail-Safe Design based on Reconfiguration / Hana Kubatova [Czech Technical University in Prague, Czech Republic] ; Pavel Kubalik [Czech Technical University in Prague, Czech Republic]=695

Chapter 36. Prototyping Robotic Systems : Methodology and Case Studies / Andrew Goldenberg [Engineering Services Inc., Canada & University of Toronto, Canada]=715

Chapter 37. Canadian Biotechnology Systems : The Stakeholders and the Institutional Infrastructure / Johanne Queenton [University of Sherbrooke, Canada] ; Yvon Dufour [University of Sherbrooke, Canada] ; Régis Milot [University of Sherbrooke, Canada]=761

Section 4. Utilization and Application : This section discusses a variety of available applications and opportunities that can be considered by practitioners in developing viable and effective programs and processes for Small and Medium Enterprises. The section includes 15 chapters that review topics from case studies in Africa to best practices in Europe and ongoing research in Australia. Further chapters discuss Small and Medium Enterprises in a variety of settings (marketing, green manufacturing, e-commerce, etc.). Contributions included in this section provide excellent coverage of today's IT community and how research into Small and Medium Enterprises is impacting the social fabric of our present-day global village.

Chapter 38. SME Adoption and Use of ICT for Networked Trading Purposes : The Influence of Sector, Size and Age of Firm / Fintan Clear [Brunel University, UK] ; Adrian Woods [Brunel University, UK] ; Keith Dickson [Brunel University, UK]=774

Chapter 39. ICT Adoption in SME in an Arab GCC Country : Oman / Rafi Ashrafi [Sultan Qaboos University, Oman] ; Muhammad Murtaza [Industrial Management Technology & Contracting LLC, Oman]=792

Chapter 40. An Investigation into the Adoption and Implementation of Electronic Commerce in Saudi Arabian Small and Medium Enterprises / Sabah A. Al-Somali [Aston University, UK] ; Ben Clegg [Aston University, UK] ; Roya Gholami [Aston University, UK]=816

Chapter 41. E-Commerce Adoption in Nigerian Businesses : An Analysis Using the Technology-Organization-Environmental Framework / Uyinomen O. Ekong [University of Uyo, Nigeria] ; Princely Ifinedo [Cape Breton University, Canada] ; Charles K. Ayo [Covenant University, Nigeria] ; Airi Ifinedo [NAV Solutions, Canada]=840

Chapter 42. An Eclectic Perspective on the Internationalization of Australian Mobile Services SMEs / Sally Rao Hill [University of Adelaide, Australia] ; Indrit Troshani [University of Adelaide, Australia] ; Susan Freeman [University of Adelaide, Australia]=862

Chapter 43. Marketing in SMEs : The Sales Process of SMEs on the Food and Drink Industry / Tony Douglas [Edinburgh Napier University, UK] ; Maktoba Omar [Edinburgh Napier University, UK]=881

Chapter 44. Euroalert.net : Aggregating Public Procurement Data to Deliver Commercial Services to SMEs / José Luis Marín [Gateway Strategic Consultancy Services, Spain] ; Mai Rodríguez [Gateway Strategic Consultancy Services, Spain] ; Ángel Marín [Gateway Strategic Consultancy Services, Spain] ; Ramón Calmeau [EXIS-TI, Spain] ; Jose María Alvarez [WESO RG, University of Oviedo, Spain] ; José Emilio Labra [WESO RG, University of Oviedo, Spain]=915

Chapter 45. The Case of a Portuguese Intermediary of Open Innovation : Inovamais / Fábio Oliveira [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=932

Chapter 46. Open Innovation in SMEs of Developing and Transitional Economies / Hakikur Rahman [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=944

Chapter 47. Open Innovation for Non- High-Tech SMEs : The Case of the Users Association of Advanced Technologies Program / Amiram Porath [Center for Academic Studies, Israel]=963

Chapter 48. Mona El Fadly : Spinning Off the Supply Chain / Menna Kamel [Strategist and Business Development Specialist, Egypt] ; Ali Awni [American University in Cairo, Egypt]=981

Chapter 49. Building a Sustainable Regional Eco System for Green Technologies : Case of Cellulosic Ethanol in Oregon / Bob Greenlee [Cascade Microtech, USA] ; Tugrul Daim [Portland State University, USA]=993

영문목차

Volume III

Chapter 50. Green Manufacturing Practices and Performance among SMEs : Evidence from a Developing Nation / T. Ramayah [Universiti Sains Malaysia, Malaysia] ; Osman Mohamad [Universiti Sains Malaysia, Malaysia] ; Azizah Omar [Universiti Sains Malaysia, Malaysia] ; Malliga Marimuthu [Universiti Sains Malaysia, Malaysia] ; Jasmine Yeap Ai Leen [Universiti Sains Malaysia, Malaysia]=1026

Chapter 51. Operational Hedging Strategies to Overcome Financial Constraints during Clean Technology Start-Up and Growth / S. Sinan Erzurumlu [Babson College, USA] ; Fehmi Tanrisever [Eindhoven University of Technology, The Netherlands] ; Nitin Joglekar [Boston University, USA]=1044

Chapter 52. Warehouse Financing Risk Analysis and Measurement with Case Study in Carbon Trading / Ying Yin [The University of Hong Kong, China] ; Zongwei Luo [The University of Hong Kong, China]=1064

Section 5. Organizational and Social Implications : This section includes a wide range of research pertaining to the social and behavioral impacts of Small and Medium Enterprises around the world. Chapters introducing this section critically analyze and discuss trends in Small and Medium Enterprises, such as financial management, e-business, and economic empowerment. Additional chapters included in this section look at information security and sustainability. Also investigating a concern within this field is research that discusses the effect of user behavior on Small and Medium Enterprises. With 14 chapters, the discussions presented in this section offer research into the integration of global Small and Medium Enterprises as well as implementation of ethical and workflow considerations for all organizations.

Chapter 53. Green Supply Chain Management : Implications for SMEs / Ki-Hoon Lee [Griffith Business School, Griffith University, Australia]=1090

Chapter 54. SME Financial Management : A Risk Management Perspective / Edna Stan-Maduka [University of Hertfordshire, UK]=1107

Chapter 55. Key Contracts Needed for SMEs Conducting e-Business : A Practical Guide from a UK Law Perspective / Sam De Silva [Taylor Walton LLP, UK]=1120

Chapter 56. eBusiness among Ethnic Minority Businesses : Ethnic Entrepreneurs' ICT Adoption and Readiness / Martin Beckinsale [De Montfort University, UK]=1142

Chapter 57. Black Economic Empowerment, ICT, and Preferential Public Procurement in South Africa / Karunanidhi Reddy [Durban University of Technology, South Africa] ; Renitha Rampersad [Durban University of Technology, South Africa]=1164

Chapter 58. The Effect of Gender on Associations between Driving Forces to Adopt ICT and Benefits Derived from that Adoption in Medical Practices in Australia / Rob Macgregor [University of Wollongong, Australia] ; Peter Hyland [University of Wollongong, Australia] ; Charles Harvey [University of Wollongong, Australia]=1186

Chapter 59. Protected Health Information (PHI) in a Small Business / James Suleiman [University of Southern Maine, USA] ; Terry Huston [Health Care Information Technology Consultant, Canada]=1208

Chapter 60. SMEs E-Business Security Issues / José Gaivéo [Polytechnic Institute of Setubal, Portugal]=1219

Chapter 61. Sustainability for SMEs / Kaushik V. Pandya [Sheffield Business School, Sheffield Hallam University, UK]=1240

Chapter 62. Preparing for Change : Leveraging Knowledge Activities to Enhance Organisational Preparedness in the Case of an Irish Software SME / Ciara Heavin [University College Cork, Ireland] ; Frederic Adam [University College Cork, Ireland]=1254

Chapter 63. Global Innovators : How Open Innovation Serves Humanity / Robert Girling [Sonoma State University, USA]=1276

Chapter 64. Crowdsourcing in Small and Medium Sized Enterprises / Natasha Katuta Mwila [Monash University, Australia]=1293

Chapter 65. The Relevance of Customers as a Source of Knowledge in IT Firms / Laura Zapata Cantú [Tecnológico de Monterrey, Mexico] ; José Luis Pineda [Tecnológico de Monterrey, Mexico]=1308

Chapter 66. Optimising Customers as Knowledge Resources and Recipients : Cases in Small to Medium Sized Software Enterprises / Ciara Heavin [University College Cork, Ireland] ; Frederic Adam [University College Cork, Ireland]=1323

Section 6. Managerial Impact : This section presents contemporary coverage of the social implications of Small and Medium Enterprises, more specifically related to the corporate and managerial utilization of information sharing technologies and applications, and how these technologies can be extrapolated to be used in Small and Medium Enterprises. Core tools and concepts such as e-collaboration, social business networks, decision support systems, direct marketing, and behavioral initiatives are discussed. Equally as crucial, chapters within this section discuss how leaders can utilize Small and Medium Enterprises applications to get the best outcomes from their customers and partners.

Chapter 67. The Use of Collaborative Technologies within SMEs in Construction : Case Study Approach / Vian Ahmed [University of Salford, UK] ; Aisha Abuelmaatti [University of Salford, UK]=1341

Chapter 68. The Role of the Consultant in Enterprise Development / Ian K. Bathgate [University of East London, UK]=1358

Chapter 69. Network Perspective on Structures Related to Communities / Alvin Wolfe [University of Southern Florida, USA]=1384

Chapter 70. The Influence of Social Business Networks of Top Managers on the Financial Performance of UK Biopharmaceutical SMEs / Călin Gurău [GSCM-Montpellier Business School, France] ; Ramzi Benkraiem [IESEG School of Management, France]=1408

Chapter 71. Knowledge Sharing among Employees in the Manufacturing SMEs / Uchenna Cyril Eze [BNU-HKBU United International College, China] ; Sim Fong Hah [BDC International Ltd, Hong Kong] ; Nelson Oly Ndubisi [Griffith University, Australia]=1426

Chapter 72. Human Resource Management in SMEs : Action Referential Definition / Pedro Manuel Ribeiro Novo de Melo [University of Minho, Portugal] ; Carolina Feliciana de Sá Cunha Machado [University of Minho, Portugal]=1445

Chapter 73. Behavioral Initiatives / Claretha Hughes [University of Arkansas, USA]=1469

Chapter 74. Socio-Technical Issues in Youth Employment in SMEs : The Case of the Furniture Sector in Turkey / Emek Barış Kepenek [Science and Technology Policies Research Center (TEKPOL), Turkey]=1483

Chapter 75. Copying with Dynamic Change : Collaborative Business Interfacing for SMEs under Intergated eOperations / Jayantha P. Liyanage [University of Stavanger, Norway]=1494

Chapter 76. Strategies for Sustainable Succession Planning in Family Business / Lucy Tan-Artichat [IIS, Ramkhamhaeng University, Thailand] ; Joseph F. Aiyeku [Salem State University, USA]=1507

영문목차

Volume IV

Section 7. Critical Issues : This section contains 12 chapters, giving a wide variety of perspectives on Small and Medium Enterprises and its implications. Such perspectives include reading in innovation, networking, ethics, and several more topic areas. The section also discusses novel approaches to online entrepreneurship. Within these chapters, the reader is presented with an in-depth analysis of the most current and relevant issues within this growing field of study. Crucial questions are addressed and alternatives offered, such as the utilization of cooperative networks in addressing corporate social responsibility in Small and Medium Enterprises.

Chapter 77. Open Innovation : Opportunities and Challenges for SMEs / Hakikur Rahman [University of Minho, Portugal]=1521

Chapter 78. Impact of SME Policies on Innovation Capabilities : The Turkish Case / Elif Bascavusoglu-Moreau [University of Cambridge, UK] ; Mustafa Colakoglu [TTGV, Turkey]=1535

Chapter 79. Rvolta, a Case for Open Innovation : How can a SME be Innovative in a Competitive Industrial Environment? / Margarida Cardoso [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=1562

Chapter 80. Business Agility and Process Agility : How Do They Relate to Each Other? / Giorgio Bruno [Politecnico di Torino, Italy]=1580

Chapter 81. Internal Key Factor in the Export Performance of Spanish SMEs / Lluís Jovell Turró [Autonomous University of Barcelona, Spain] ; Rossano Eusebio [Autonomous University of Barcelona, Spain]=1599

Chapter 82. Reflecting on New Businesses Models for SMEs through Technological Application : Cases of E-Business in Brazil / George Leal Jamil [FUMEC University, Brazil] ; Antonio José Balloni [Center for Information Technology, Brazil] ; Rodrigo Baroni de Carvalho [FUMEC University, Brazil]=1619

Chapter 83. Collaborative Networks : Challenges for SMEs / Kathryn Cormican [National University of Ireland, Ireland]=1638

Chapter 84. Why Select an Open Source ERP over Proprietary ERP? A Focus on SMEs and Supplier's Perspective / Nasimul Huq [Jönköping University, Sweden] ; Syed Mushtaq Ali Shah [Jönköping University, Sweden] ; Daniela Mihailescu [Jönköping University, Sweden]=1654

Chapter 85. Measuring Utilization of ERP Systems Usage in SMEs / Hedman Jonas [Copenhagen Business School, Denmark] ; Johansson Björn [Lund University, Sweden]=1677

Chapter 86. How can Corporate Social Responsibility (CSR) and Innovation Enhance Enterprise Performance? Possible Pathways for the Romanian SMEs in the Context of the Global Economic Crisis / Ana-Cristina Ionescu [Chamber of Commerce and Industry of Romania, Romania]=1690

Chapter 87. Investigating the Impact of Entrepreneurship Online Teaching on Science and Technology Degrees on Students Attitudes in Developing Economies : The Case of Egypt / Hatem El-Gohary [Birmingham City University, UK] ; Simon O'Leary [Regent's College London, UK] ; Paul Radway [Birmingham City University, UK]=1725

Chapter 88. How do Professionals' Attitudes Differ between what Game-Based Learning could Ideally Achieve and what is Usually Achieved / Wee Hoe Tan [Sultan Idris Education University, Malaysia] ; Sean Neill [University of Warwick, UK] ; Sue Johnston-Wilder [University of Warwick, UK]=1738

Section 8. Emerging Trends : This section highlights research potential within the field of Small and Medium Enterprises while exploring uncharted areas of study for the advancement of the discipline. Introducing this section are chapters that set the stage for future research directions and topical suggestions for continued debate, centering on the new venues and forums for discussion. The final 11 chapters cover a diverse set of topics, from recent developments in e-commerce to online collaboration and emerging trends in open innovation, and the book concludes with a look ahead into the future of Small and Medium Enterprises. In all, this text will serve as a vital resource to practitioners and academics interested in the best practices and applications of the burgeoning field of Small and Medium Enterprises.

Chapter 89. Innovating Elite Undergraduate Education through Quality Continuous Improvement : A Learning Enterprise's e-Transformation Perspective / Kam Hou Vat [University of Macau, Macau]=1754

Chapter 90. Sources of Innovation and Success in the Food Service Industry / A. T. Juntunen [University of Helsinki, Finland]=1790

Chapter 91. Trends of Open Innovation in Developing Nations : Contexts of SMEs / Hakikur Rahman [University of Minho, Portugal] ; Isabel Ramos [University of Minho, Portugal]=1805

Chapter 92. Resource Based Internationalization from Small Developing Countries : Towards a Phase Model of Internationalization / Nigel L Williams [University of Bedfordshire, UK] ; Tom Ridgman [Institute for Manufacturing, University of Cambridge, UK] ; Y S Shi [Institute for Manufacturing, University of Cambridge, UK]=1821

Chapter 93. Building Innovative Business Ideas in Small Business Enterprises : The Case of Bird ICT Company / Elham Metwally [Misr International University, Egypt & The American University in Cairo, Egypt]=1837

Chapter 94. E-Novation and Start-Up Companies / Suresh Sood [University of Technology Sydney, Australia]=1860

Chapter 95. Challenges for Adoption of e-Procurement : An SME Perspective / Kelly Liljemo [University of Agder, Norway] ; Andreas Prinz [University of Agder, Norway]=1873

Chapter 96. Next Generation Collaborative Information Platforms / Hugh M. Pattinson [University of Western Sydney, Australia] ; David R. Low [University of Western Sydney, Australia]=1900

Chapter 97. Web 2.0 and Opportunities for Entrepreneurs : How Egyptian Entrepreneurs Perceive and Exploit Web 2.0 Technologies / Nahed Azab [American University in Cairo, Egypt] ; Nermine Khalifa [Arab Academy for Science and Technology, Egypt]=1921

Chapter 98. Mining User-Generated Content for Social Research and Other Applications / Rafael E. Banchs [Institute for Infocomm Research, Singapore] ; Carlos G. Rodríguez Penagos [Barcelona Media Innovation Centre, Spain]=1945

Chapter 99. The Redefined Role of Consumer as a Prosumer : Value Co-Creation, Coopetition, and Crowdsourcing of Information Goods / Rauno Rusko [University of Lapland, Finland]=1980

Index=xi