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List of Figures, Tables, and Exhibits=xiii

Acknowledgments=xvii

Foreword / by Louis Carter=xix

Introduction : Getting the Most from This Book=1

PART ONE FOUNDATIONS=9

1. Organization Development, Transformation, and Change / William J. Rothwell ; Jacqueline M. Stavros ; Roland L. Sullivan=11

2. The Origins of Organization Development / John J. Scherer ; Billie Alban ; Marvin Weisbord=26

3. Change Process and Models / William J. Rothwell ; Roland L. Sullivan ; Taesung Kim ; Jong Gyu Park ; Wesley E. Donahue=42

4. Organization Development and Transformation : What It Takes / Linda Ackerman Anderson=60

5. Transformational Leadership Development / Jacqueline M. Stavros ; Jane Seiling=78

6. Appreciative Inquiry : Organization Development and the Strengths Revolution / Jacqueline M. Stavros ; Lindsey N. Godwin ; David L. Cooperrider=96

7. Competencies for Success / Steve H. Cady ; Zachary D. Shoup=117

PART TWO ORGANIZATION DEVELOPMENT PROCESS TO GUIDE TRANSFORMATION AND CHANGE=135

8. Entry : Marketing and Positioning Organization Development / Alan Weiss=137

9. Front-End Work : Engaging the Client System / David W. Jamieson ; Rachael L. Narel=154

10. Launch : Assessment, Action Planning, and Implementation / D. D. Warrick=173

11. Evaluating Organizational Transformation : A Situational Approach / Steve H. Cady ; Sheryl A. Milz=195

12. Measurement to Determine the Return on Change Management / Tim Creasey ; D. Scott Ross=211

13. Closure : Mobilizing Energy to Sustain an Agile Organization / Ann M. Van Eron ; W. Warner Burke=220

14. Taking Culture Seriously in Organization Development / Edgar Schein=233

PART THREE LEVELS AND TYPES OF CHANGE=245

15. Individual Development in Organization Development : Making Change Stick / Marshall Goldsmith=247

16. Leading Innovative Teams / Jeffrey H. Dyer ; W. Gibb Dyer=257

17. Transformation and Change in Large Systems / Thomas G. Cummings ; Ann E. Feyerherm=270

18. SOAR : Building Strategic Capacity / Jacqueline M. Stavros ; Patricia Malone=285

PART FOUR SPECIAL ISSUES IN ORGANIZATION DEVELOPMENT, TRANSFORMATION, AND CHANGE=303

19. Sustainability and Transformational Work : What Should Business Do? / Nadya Zhexembayeva=305

20. Organization Design that Transforms / Amy Kates=313

21. Mergers and Acquisitions : Still Crazy After All These Years / Mitchell Lee Marks ; Philip H. Mirvis=321

22. Exploring the Relationship between Organization Development and Change Management / Tim Creasey ; David W. Jamieson ; William J. Rothwell ; Gail Severini=330

23. Positive Organizational Change : What the Field of Positive Organizational Scholarship Offers to Organization Development Practitioners / Kim Cameron ; Jon McNaughtan=338

24. Positive Organizational Ethics : Adult Moral Development in the Workplace / Leslie E. Sekerka=348

25. The Classic T-Group / Matt Minahan ; Robert Crosby=357

26. Leveraging Diversity and Inclusion for Performance / Judith H. Katz ; Frederick A. Miller=366

27. The Global Organization Development Professional / Therese F. Yaeger ; Peter F. Sorensen=376

28. The Convergence of Organization Development and Human Resource Management / David W. Jamieson ; William J. Rothwell=384

29. Constructive Use of Power for Organization Development Practitioners / L. Mee-Yan Cheung-Judge=393

30. Beyond Social Networks : The Über Connection / Karen Stephenson=400

PART FIVE THE FUTURE OF ORGANIZATION DEVELOPMENT : EMBRACING TRANSFORMATION AND NEW DIRECTIONS FOR CHANGE=405

31. The Dialogic Organization Development Approach to Transformation and Change / Gervase R. Bushe ; Robert J. Marshak=407

32. The Future of Organization Development, Transformation, and Change / Allan H. Church ; Amanda C. Shull ; W. Warner Burke=419

33. Authors' Insights on Important Organization Development Issues / D. D. Warrick=429

About the Editors=438

About the Contributors=441

Index=455

Tables

Table 5.1. Values Listing=86

Table 5.2. Leadership Competencies to Effectively Lead Change=91

Table 6.1. Five Emergent AI Principles=104

Table 6.2. Principles of Strengths-based Approaches and Implications for Positive OD=109

Table 7.1. The OD Process : Section-by-Section Analysis=129

Table 7.2. Self as Instrument : Pooled-Item Analysis Results=130

Table 18.1. SOAR's Application in Types of Organizations and Global Growth=288

Table 20.1. Sample Problem Statement=317

Table 29.1. Power Bases=396

Table 29.2. Power Strategies=396

Table 31.1. Examples of Dialogic OD Methods=408

Table 32.1. Sample Emerging Practice Areas Influencing the Future of OD=421

Table 33.1. The Relevance and Future of OD=430

Figures

Figure 1.1. A Model of a System=19

Figure 2.1. Origins of OD Timeline=34

Figure 3.1. The Traditional Action Research Model=43

Figure 3.2. AI 4-D Model=45

Figure 3.3. Action Research Model=46

Figure 3.4. Sullivan Rothwell Change Process Model=48

Figure 3.5. Organization Development Effectiveness Model™=53

Figure 4.1. Three Types of Change=63

Figure 4.2. The Journey of Transformation=65

Figure 4.3. The Change Leader's Roadmap(CLR)=70

Figure 4.4. The Change Leader's Roadmap Activity Level=71

Figure 4.5. Conscious Change Leader Accountability Model=75

Figure 6.1. AI 5-D Cycle=104

Figure 6.2. Strengths-Based Revolution for Positive OD=110

Figure 7.1. Example of Competency Statement within a Conceptual Framework=123

Figure 8.1. Three Areas and Four Conditions for Value=140

Figure 8.2. The "Gravity" Concept of Marketing OD Services=142

Figure 8.3. Conceptual Agreement as the Key to Closing New Business=151

Figure 10.1. Change Process for a University's Transformation=188

Figure 11.1. The Paradox of Competing Demands in Evaluation=200

Figure 11.2. Fifteen Situational Evaluation Strategies=203

Figure 11.3. Question Series #1―Choosing an Evaluation Strategy=204

Figure 11.4. Question Series #2―Choosing an Evaluation Strategy=205

Figure 11.5. Trend of Incident-Free Days=206

Figure 12.1. Prosci® Change Measurement Framework™=213

Figure 12.2. Prosci® Change Measurement Scorecard™=217

Figure 16.1. Balancing Innovation and Execution Skills=263

Figure 17.1. Model of a Large System=271

Figure 18.1. SOAR Framework and 5-1 Approach=289

Figure 20.1. The Star Model=315

Figure 20.2. The Organization Design Process=316

Figure 22.1. OD and CM : Overlap and Dimensions of Difference=334

Figure 23.1. The Positive Deviance Continuum=340

Figure 24.1. Compliance as the Moral Minimum=350

Figure 25.1. Group Dynamics=361

Figure 26.1. The Judging versus Joining Continuum=367

Figure 26.2. 4 Keys that Change EVERYTHING=369

Figure 26.3. Guide to Notions, Stakes, Boulders, and Tombstones=371

Figure 31.1. Contrasting Polar Ideal Types : Diagnostic and Dialogic Mindsets=411

Exhibits

Exhibit 8.1. The Rainmaker Attributes=139

Exhibit 10.1. Fundamentals of Building Successful Organizations=177

Exhibit 10.2. Organization Assessment Process=179

Exhibit 10.3. Organization Assessment Methods=183

Exhibit 10.4. Action-Planning Process=185

Exhibit 10.5. Roles in Successfully Managing Change=187

Exhibit 10.6. Implementation=189

Exhibit 10.7. Why People Resist Change and Overcoming Resistance to Change=192

Exhibit 18.1. PCD Planning Process Agenda=293

Exhibit 18.2. Discovering the Best of our PCD Team (Interview Questions)=294

Exhibit 18.3. SOAR : Strengths, Opportunities, Aspirations, and Results=296

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Get on the cutting edge of organization development

Practicing Organization Development: Leading Transformation and Change, Fourth Edition is your newly revised guide to successful organization development. This edition has been updated to explore the cutting edge of change management, leadership development, organizational transformation, and society benefit. These concepts are explored through emerging and increasingly accepted strengths-based approaches such as: appreciative inquiry, emotionally and socially intelligent leadership, positive organization development, and sustainable enterprises. This edition offers both theoretical concepts and guides to practical applications, providing you with the knowledge, techniques, and tools to put organizational development to effective use in the workplace.

Organization development is an evolving field focused on understanding and positively impacting the human system processes of groups, teams, organizations, and individual leaders. Thorough organization development results in increased effectiveness, improved health, and overall success. This book shows how to attain positive change by: identifying contemporary themes in organization development, executing organization development approaches, as well as elevating and extending research agenda. This book also illustrates how to influence organizational stakeholders, and how to use this influence to enact key organization development practices. This new edition is enhanced by:

  • Updated chapter-by-chapter lesson plans, sample syllabi, and workshop agendas
  • Revised sample exercises, a test bank, and additional case studies
  • Expanded online appendices that cover regional organization development concepts from around the globe, as well as overviews of additional special issues

Organization development is quickly becoming an important aspect of MBA curricula. Practicing Organization Development: Leading Transformation and Change, Fourth Edition gives graduate and doctorate program participants a comprehensive overview of organization development, the resources to learn the field, and the tools to apply their knowledge.



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THE ACCLAIMED RESOURCE FOR ORGANIZATION DEVELOPMENT PRACTITIONERS, REVISED AND UPDATED

The fourth edition of Practicing Organization Development builds on its reputation as the most practical, comprehensive, useful, and clearly written handbook on the topic of organization development (OD). Thoroughly revised and updated, this new edition of Practicing Organization Development contains information on current developments in the field and includes insightful contributions from leading OD practitioners and scholars. Comprehensive in scope, this essential text brings together a rich collection of theories, concepts, models, case applications, innovations, and historical and postmodern expansions in OD, transformation, and change.

In addition to offering a review of the basic elements of OD, this new edition puts the focus on the topic of transformation. Many of the book's expert contributors explore transformational change at the individual, team, department, and organizational level.

Practicing Organization Development provides the conceptual frameworks and approaches to help practitioners and leaders become transformational agents of change.

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