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Foreword
Carol Harlow
About the Contributors

1 The Evolution and Future of the Ombuds
Matthew Groves
Anita Stuhmcke

PART 1 THE PLACE OF THE OMBUDSMAN IN MODERN GOVERNANCE
2 Maladministration: The Particular Jurisdiction of the Ombudsman
Greg Weeks
3 The Enforceability of Ombudsman Remedies and Competition with Judicial Review
Stephen Thomson
4 Understanding the Response from Health Organisations to Health Ombudsman Investigations -- A New Conceptual Model
Gavin McBurnie
5 The Role of Ombuds Institutes in Providing Equal Access to Justice for All
Maaike de Langen

PART 2 THE CHALLENGE OF MODERN GOVERNANCE TO OMBUDSMEN
6 Bringing the Ombudsman Role and Powers into the Twenty-first Century
Chris Wheeler
7 Ombuds and Tribunals in a Digital Era: Framing a Digital Legal Consciousness
Naomi Creutzfeldt
8 Complaint Handling Effectiveness: What Can We Learn from Industry-Based Ombudsmen Schemes?
John McMillan
9 Decentred Regulation of the Ombudsman Sector: UK Style
Richard Kirkham
10 Reform of a National Ombudsman Scheme -- A Journey
Rob Behrens
11 Ombudsman and Counter-democracy: Gas Quakes in the Netherlands and the Democratic Role of the National Ombudsman
Marc Hertogh
12 Towards Therapeutic Complaints Resolution
Jane Williams
Chris Gill
Carolyn Hirst
13 High Official at Street Level: A Multi-method Study on the Consultation Days of the Austrian Ombudspersons
Julia Dahlvik
Axel Pohn-Weidinger
Martina Kollegger
14 Reimagining the Classical Ombud: Disability Rights, Democracy and Demosprudence
Nick O'Brien
15 A Guardian Illuminated: The Role of New Zealand's Parliamentary Ombudsman in the Health and Disability System
Ron Paterson
16 Ombuds Institutions: Non-judicial Mechanisms for the Protection and Promotion of the Rights of Older Persons
Linda C. Reif

Index

출판사 책소개

Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate.

The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems.

The book has two key themes:

- The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and

- The challenges faced by Ombudsmen in contemporary governance.

This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.



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The Ombudsman in the modern state 이용현황 표 - 등록번호, 청구기호, 권별정보, 자료실, 이용여부로 구성 되어있습니다.
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출판사 책소개

알라딘제공
Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate.

The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems.

The book has two key themes:
- The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and
- The challenges faced by Ombudsmen in contemporary governance.

This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review - the evolving nature of modern public administration.

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