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Title page

Contents

Abstract 4

Acknowledgements 5

1. Introduction 8

Building quality foundations for the digital transformation of governments 8

The OECD Digital Government Index (DGI) 9

2. Overall results and key findings 14

Key findings on the 2023 DGI overall results 14

Key findings across countries on Dimension 1 - Digital by design 16

Key findings across countries on Dimension 2 - Data-driven public sector 17

Key findings across countries on Dimension 3 - Government as a platform 18

Key findings across countries on Dimension 4 - Open by default 20

Key findings across countries on Dimension 5 - User-driven 21

Key findings across countries on Dimension 6 - Proactiveness 23

References 25

Annex A. Country scores 26

Annex B. Methodological note 27

Annex C. Statistical validation 35

Tables

Table 1. Summary statistics for the DGI results 15

Table 2. Digital by design, OECD average by transversal facet 16

Table 3. Data-driven public sector, OECD average by transversal facet 18

Table 4. Government as a platform, OECD average by transversal facet 19

Table 5. Open by default dimension, OECD average by transversal facet 21

Table 6. User-driven dimension, OECD average by transversal facet 22

Table 7. Proactiveness dimension, OECD average by transversal facet 23

Figures

Figure 1. The six dimensions of the OECD Digital Government Index 9

Figure 2. OECD 2023 Digital Government Index, composite results by country 14

Figure 3. The six dimensions of the DGI, OECD average 15

Figure 4. Digital by design, results by country 16

Figure 5. Data-driven public sector dimension, results by country 17

Figure 6. Government as a platform dimension, results by country 19

Figure 7. Open by default dimension, results by country 21

Figure 8. User-driven dimension, results by country 22

Figure 9. Proactiveness dimension, results by country 23

Annex Tables

Table A.1. 2023 OECD Digital Government Index Results 26

Table B.1. Dimension 1. Digital by Design 28

Table B.2. Dimension 2. Data-Driven Public Sector 30

Table B.3. Dimension 3. Government as a Platform 31

Table B.4. Dimension 4. Open by Default 32

Table B.5. Dimension 5. User-Driven 33

Table B.6. Dimension 6. Proactiveness 34

Table C.1. Correlation between dimensions 35

Table C.2. Correlations among transversal facets per dimension 36

Table C.3. Cronbach's Alfa results at the question level 37

Table C.4. Cronbach alfa results at the dimension level 37

Annex Figures

Figure C.1. Sensitivity analysis of the Digital Government Index 38