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Title page 1

Contents 3

Foreword 4

CHAPTER ONE. Presenting the EDPS 6

1.1. The EDPS 6

1.2. EDPS Strategy 2020-2024 9

CHAPTER TWO. Highlights of 2024 10

2.1. Key Performance Indicators 2024 13

CHAPTER THREE. Supervision & Enforcement: consistent data protection in EU institutions 15

3.1. Supervisory Opinions 16

3.2. Prior Consultation 21

3.3. Investigations 23

3.4. Data Protection Audits 26

3.5. Complaints handling 29

3.6. Court Cases 34

3.7. DPO Network 35

3.8. Supervising the Area of Freedom, Security and Justice 37

3.9. Data Protection and AI 51

3.10. International Transfers 52

3.11. Supervisory cooperation with data protection authorities of the EU/EEA 54

CHAPTER FOUR. Policy & Consultation for a safer digital future 56

4.1. Justice and Home Affairs 57

4.2. Digital Travel Credentials and Digital Identity Wallets 65

4.3. Health Technology Assessment 68

4.4. Implementation of the Digital Services Act 69

4.5. Participating in EU regulatory bodies and experts groups 70

4.6. Towards a Digital Clearinghouse 2.0: focus on cross-regulatory cooperation 71

4.7. Cooperating with the European Data Protection Board 72

4.8. Providing secretarial support to Supervision Coordinated Groups 73

4.9. International Cooperation 74

CHAPTER FIVE. Technology and Privacy: foresight, oversight and digital transformation 81

5.1. Technology monitoring and foresight 82

5.2. Personal Data Breaches 86

5.3. Overseeing IT systems and auditing tech 95

5.4. EDPS decentralised social media pilot: the end of a successful story 96

5.5. The International Working Group on data protection in technology 97

5.6. Digital transformation in action 98

5.7. Website Evidence Collector updates 98

5.8. Nextcloud 99

5.9. Cyber Europe 2024 99

5.10. Cybersecurity Regulation: an evolving role for EDPS 100

CHAPTER SIX. Artificial Intelligence: preparing for the EDPS' future 101

6.1. Creation of the AI Unit 102

6.2. Our plan for Artificial Intelligence in the EU Institutions 103

CHAPTER SEVEN. Communicating with impact on data protection 104

7.1. EDPS' online presence 105

7.2. Bringing our work one step closer 108

7.3. Public Relations 110

7.4. Collaborative Communication 113

CHAPTER EIGHT. Celebrating the EDPS' 20th Anniversary 114

8.1. Book and Timeline 115

8.2. 20 Talks 116

8.3. 20 initiatives 116

8.4. European Data Protection Summit: Rethinking Data in a Democratic Society 117

CHAPTER NINE. Human Resources, Budget and Administration 119

9.1. Development of employees, teams and of the organization 120

9.2. Creating a pool of talented and diverse people for data protection 122

9.3. Budgets, expenditure and finance: managing resources for a successful organisation 124

9.4. Finance 126

CHAPTER TEN. Governance and Internal Compliance 128

CHAPTER ELEVEN. Transparency and Access to Documents 130

CHAPTER TWELVE. The EDPS' Data Protection Officer 132

12.1. Accountability 133

12.2. Advising the EDPS 134

12.3. Enquires and complaints 135

12.4. Raising awareness about data protection 136

12.5. Cooperation with other data protection officers and with the supervisory authority 136

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