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Title page 1

Contents 3

Overview 5

1. Introduction 8

1.1. Motor Vehicle Service and Repair Information Sharing Scheme 8

1.2. Purpose of this industry guidance 8

1.3. Our role 8

1.4. Role of the Scheme Adviser 9

1.5. Application of the ACCC's Compliance & Enforcement Priorities & Policy 10

1.6. Penalties 10

1.7. Compliance with competition and consumer law 10

1.8. Where to seek further information 11

2. Key concepts and definitions 12

2.1. Scheme vehicle 12

2.2. Scheme information 12

2.3. Australian repairer 13

2.4. Registered training organisations and courses 13

2.5. Repairer 13

2.6. Data provider 13

2.7. Scheme rules 14

3. Data providers' obligations under the scheme 15

3.1. Offer to supply scheme information 15

3.2. Supply period 17

3.3. Scheme offer not to exceed fair market price 18

3.4. Publication of scheme offer 20

3.5. Timeframes for the supply of scheme information 21

3.6. Prohibited terms and conditions of supply 24

3.7. Paying compensation to third parties that hold copyright 24

3.8. Notifying the Scheme Adviser of relevant matters 25

3.9. Dispute resolution under the scheme 25

3.10. Mediation under the scheme 26

4. Managing safety and security information 28

4.1. Key concepts and definitions - safety and security information 28

4.2. Restricting access to safety and security information 29

4.3. General personal information data providers can seek 29

4.4. Safety information - fit and proper person criteria 30

4.5. Security information - fit and proper person criteria 30

4.6. Separating safety and security information 33

4.7. Record of access for supplying security information 33

4.8. Collecting personal information for the fit and proper person criteria 34

4.9. Handling sensitive information 35

Glossary 36

Appendix A - Table of scheme pecuniary and infringement notice penalties 37

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