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Title page 1
Contents 5
Abstract 3
Acknowledgements 4
Executive Summary 6
1. Why the government-citizen interface is key to accelerating climate action 7
Citizen attitudes towards governments' climate efforts and policies 8
2. Four elements of a strong government–citizen interface 11
Access to information and open data 11
Public communication: listening, explaining and building agency 13
Engaging citizens through meaningful and inclusive participation in policy-making processes 16
Applying behavioural science to support climate engagement and policies 20
3. Summary and conclusion 24
Notes 27
References 28
Figures 5
Figure 1. Citizens trust in government's ability to reduce GHG emissions remains low on average 10
Figure 2. Availability of climate-related open government data, 2022 12
Figure 3. A framework for citizen participation across the policy cycle 18
Boxes 8
Box 1. The OECD Survey on Drivers of Trust in Public Institutions 8
Box 2. Public attitudes towards carbon pricing 9
Box 3. Crowdsourcing citizen data to tackle climate impacts: the WWF Climate Crowd 12
Box 4. Examples of audience segmentation and values-based communication 15
Box 5. The role of education in building citizens' agency in the fight against climate change 19
Box 6. Reducing emissions by shifting behaviours: Evidence from the UK 21
Box 7. Using behavioural insights to enhance the government-citizen interface in Canada 23
Box 8. Could citizen engagement and empowerment be positive tipping point for climate action? 26
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