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22대 대한민국 국회 국회정보길라잡이 국회의원검색
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Title page 1

Contents 3

Highlights 2

Letter 5

Background 8

SSA's IT Budget 9

Federal Legislation and Guidance for IT Investment Management 11

GAO and Others Have Previously Identified SSA IT Investment Management Weaknesses 13

SSA Has Processes to Manage Investments Under Development but Not in Operations 15

SSA Has Defined Processes for Investments Under Development 15

SSA Does Not Have Policies and Procedures to Manage Investments in Operations 20

SSA Has Not Updated Its ITIP Procedures Consistently 21

SSA Has Not Fully Evaluated IT Investments 22

SSA's IT IRB Provided Limited Oversight of IT Investments Under Development 22

SSA Did Not Have Complete Performance Information for Selected Investments 23

SSA Does Not Evaluate the Performance of Investments in O&M 26

Conclusions 27

Recommendations for Executive Action 28

Agency Comments 29

Appendix I: Objectives, Scope, and Methodology 31

Appendix II: Comments from the Social Security Administration 36

Appendix III: GAO Contact and Staff Acknowledgments 37

Tables 3

Table 1. SSA Information Technology Investment Process Participants and Responsibilities 16

Table 2. Analysis of Selected SSA IT Investment Management Documentation, 2022 to 2024 24

Figures 3

Figure 1. SSA IT Budget Allocation, Fiscal Year 2024 9

Figure 2. SSA IT Development vs. Maintenance Spending, Fiscal Years 2014 through 2024 11

Figure 3. SSA's IT Investment Management Process 17

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