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국회도서관 홈으로 정보검색 소장정보 검색

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Title page 1

Contents 3

Acknowledgment of country 2

Shortened terms 4

Introduction 5

The ACCC and the Australian Consumer Law 6

Methodology 6

The regulation of second-hand car sales in Australia 7

Licensed dealers 7

Private sellers 13

Auctions 14

Consumer credit 14

Issue 1: Supply of poor quality second-hand cars 15

Car failures experienced shortly after purchase 15

Interstate movement of poor quality second-hand cars 16

Representations about the suitability, uses, performance characteristics and history of second-hand cars 16

Regulatory action to address the issue 19

Issue 2: Unlicensed second-hand car sales 22

Private sales market 22

Issues identified in the private sales market 22

Regulatory action to address the issue 24

Issue 3: Inadequate dealer remedies 26

Issues identified regarding dealer remedies 26

Structural barriers to remedies 30

Regulatory action to address the issue 31

Issue 4: Poor quality extended warranties 34

Extended warranties and their regulation 35

Issues raised regarding extended warranties 35

Regulatory action to address the issue 38

Issue 5: Inappropriate provision of car finance 39

Types of car finance and their regulation 39

Issues identified regarding the provision of car finance 42

Regulatory action to address the issue 47

Tables 8

Table 1. Second-hand cars covered by state and territory statutory warranties 8

Table 2. State and territory statutory warranty coverage periods 8