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국회도서관 홈으로 정보검색 소장정보 검색

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Title page 1

Contents 3

Chapter 1. Foreword 4

Chapter 2. Summary 6

Chapter 3. Targeted support framework 11

Chapter 4. Targeted support communications 30

Chapter 5. Charging and remuneration 37

Chapter 6. Application of existing requirements 41

Chapter 7. Complaints and redress 57

Chapter 8. Authorisations and measuring success 62

Chapter 9. Pension scheme trustees and guided retirement 68

Annex 1. Equality and diversity considerations 73

Annex 2. Cost benefit analysis 76

Annex 3. List of respondents 83

Annex 4. Abbreviations used in this paper 87

Appendix 1. Near-final rules (legal instrument) 90

Tables 64

Table 1. Data related to the provision and outcomes of targeted support services 64