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국회도서관 홈으로 정보검색 소장정보 검색

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Title page 1

Contents 3

Commissioner's message 4

An accessible Canada in the making 6

Monitoring compliance: Carrying out inspections 7

Deadlines for planning and reporting documents 7

Our Inspection Strategy 8

Inspecting government organizations 8

Highlights: Government organizations 8

Inspecting private sector organizations 9

Highlights: Large private organizations (100 or more employees) 9

The banking sector - Setting the pace 10

Promoting compliance: Creating awareness and supporting effective action 11

Reaping the benefits of compliance promotion: A case study 11

Our compliance promotion efforts 12

Communicating with regulated organizations 12

Reporting activities and obligations 13

Inspection activities 13

Corrective action plans 14

Orders and notices of violation 14

Systemic or emerging accessibility issues 15

Complaints 16

Getting to compliance 17